Automation Anywhere

SEPTEMBER 17, 2022

To address this challenge, insurance companies can use Robotic Process Automation (RPA) and artificial intelligence to drive growth. The insurance industry has a high automation potential, with many areas for opportunities. Yet, claims management process flow is a critical part of the insurance business.

Reduced Costs 52

Reduced Costs Robotics Process Automation Management Insurance 52

Anexa

MARCH 18, 2022

Not that long ago, the alarm bells were being sounded with regard to automation and the detrimental impact it would have on the workforce. The expectation was that by investing in automation technologies, productivity gains would result in cost savings due to a reduction in employees. It’s a fact. What’s the takeaway?

Automation 52

Automation E-Commerce Robotics Process Automation BPO 52

Zinnov

NOVEMBER 15, 2021

by Nischay Mittal, Principal & Global Head — Automation/AI, Zinnov; Dushan Garg, Engagement Manager, Zinnov; Shreya Ghose, Marketing, Zinnov. What is Hyper Intelligent Automation. Types of underlying technology areas within Hyper Intelligent Automation. Benefits of Hyper Intelligent Automation. Process Mapping.

Automation 52

Automation Robotics Process Automation Supply Chain Management Administrative 52

Zinnov

MARCH 8, 2023

Automation proved to be an effective tool during the pandemic helping companies become and remain resilient. Along with Automation, companies are also investing in other modern technologies such as Blockchain, Quantum Computing, and the Metaverse which is propelling them into the next phase of digital transformation – DT 2.0.

Automation 59

Automation E-Commerce Robotics Process Automation Analytics 59

Anexa

JULY 22, 2021

Technological growth has outstripped the imagination – processes today that are not simply possible, but common, would have seemed the stuff of sci-fi a short couple of decades ago. And nothing has taken center stage like automation technology – specifically robotic process automation (RPA) and artificial intelligence (AI).

Customer Service 40

Customer Service Outsourcing Robotics Process Automation Service 40

Everest Group

MARCH 17, 2023

With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. Read on to learn more.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

Anexa

JANUARY 30, 2023

Businesses can also use customer relationship management (CRM) software to analyze customer data and identify trends to optimize their marketing and sales strategies. Automation Automation technology has been a game-changer in the world of business.

Information Technology 52

Information Technology E-Commerce Robotics Process Automation Cybersecurity 52

Amzur

JANUARY 10, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Some may see an opportunity to leapfrog the competition by revamping their processes and delivering innovative applications and value faster.

Data Entry 103

Data Entry Right-Sizing Robotics Process Automation Automation 103

IBM Services

JANUARY 15, 2024

It will also create smarter chatbots that can tackle simple questions, which will improve the customer experience while freeing up customer service reps to take on larger-order problems. Trend: Automation Like AI and ML, automation will be a huge driver of human productivity.

Cybersecurity 75

Cybersecurity E-Commerce Robotics Process Automation Inventory Management 75

IBM Services

APRIL 25, 2024

It should not be confused with business process management (BPM) , a more incremental approach to optimizing processes, or business process improvement (BPI), a broader term that encompasses any systematic effort to improve current processes. This blog outlines some BPR examples that benefit from a BPM methodology.

Supply Chain Management 60

Supply Chain Management Finance Robotics Process Automation Human Resources 60

IBM Services

APRIL 4, 2024

Ultimately, the successful implementation of BPM tools can lead to increased customer satisfaction, competitive advantage and improved business outcomes. Benefits: Enhanced decision-making Efficient optimization Continuous improvement Claims management BPM can be used to standardize and optimize the claims process from start to finish.

Management 58

Management Automation Out-Tasking Inventory Management 58

Automation Anywhere

MARCH 8, 2021

Until now, Robotic Process Automation (RPA) has mostly been used to automate back-office operations. And many companies have achieved significant gains in efficiency and productivity by deploying automation in these places. So, should you trust bots to improve your customer experience? Indeed, you should.

Robotics Process Automation 97

Robotics Process Automation Out-Tasking Automation Accounting 97

Automation Anywhere

JUNE 3, 2021

This is especially true for Robotic Process Automation (RPA). Several of the most cutting-edge AI and machine learning technologies are making a tremendous impact on the way decisions are made and how tasks are processed, and it is apparent that they will continue to do so.

Robotics Process Automation 52

Robotics Process Automation Insurance Out-Tasking Automation 52

Zinnov

AUGUST 10, 2022

by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/AI, Zinnov; Anmay Shahlot, Project Lead, Zinnov. Laiye is one such Automation player that is making waves. How are its strategic acquisitions helping it build this expertise? An Underdog that Turned into a Wolf.

Automation 96

Automation Robotics Process Automation Marketing Retail 96

Zinnov

AUGUST 10, 2022

by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/AI, Zinnov; Anmay Shahlot, Project Lead, Zinnov. Laiye is one such Automation player that is making waves. How are its strategic acquisitions helping it build this expertise? An Underdog that Turned into a Wolf.

Automation 96

Automation Robotics Process Automation Marketing Retail 96

Hyland

JUNE 23, 2022

Workflow automation. The right low-code platforms give your business the ability to implement advanced process and workflow automation, which is an essential part of your digital transformation journey. Customer service and support. We break it down for you appeared first on The Hyland Blog.

Robotics Process Automation 98

Robotics Process Automation Finance Human Resources Out-Tasking 98

Amzur

JANUARY 18, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Some may see an opportunity to leapfrog the competition by revamping their processes and delivering innovative applications and value faster.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JANUARY 18, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Some may see an opportunity to leapfrog the competition by revamping their processes and delivering innovative applications and value faster.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JANUARY 18, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Some may see an opportunity to leapfrog the competition by revamping their processes and delivering innovative applications and value faster.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

TTEC

AUGUST 6, 2021

The front office refers to the customer-facing section of a firm. For example, hotel receptionists, bank tellers, and other customer service and sales associates who directly interact with customers are considered part of an organisation’s front office operations. What is the front office? Learn more.

Robotics Process Automation 52

Robotics Process Automation Administrative Automation Efficiency 52

IBM Services

NOVEMBER 22, 2023

Advantages of ERP Improve customer service The business world is hyper-competitive and that’s no different when it comes to attracting and retaining customers. The customer service experience is a vital part to an organization and an ERP solution can help advance customer relationship management.

Out-Tasking 65

Out-Tasking Data Entry Robotics Process Automation Software 65

VXI

MARCH 2, 2023

Opportunities to test emerging technologies and co-create digital-first solutions The best partners take outsourcing a step further, offering consulting services and digital experience capabilities to drive efficiencies and next-level service experiences for members.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52

VXI

MARCH 2, 2023

Opportunities to test emerging technologies and co-create digital-first solutions The best partners take outsourcing a step further, offering consulting services and digital experience capabilities to drive efficiencies and next-level service experiences for members.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52

Zinnov

AUGUST 4, 2022

by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/AI, Zinnov; Sukrit Kumar, Project Lead, Zinnov. UiPath has acquired UK-based Natural Language Processing (NLP) start-up, Re:infer, bolstering its presence in the communications space.

E-Commerce 52

E-Commerce Automation Out-Tasking Customer Support 52

3Pillar Global

APRIL 20, 2021

As these solutions become even more essential to the software development process, I can imagine they’ll become a requirement for building successful products—across all industries.”. According to McKinsey research, AI is currently used primarily for handling service operations, as well as developing products and services.

Software 40

Software E-Commerce Robotics Process Automation Engineering 40

Pure Moderation

OCTOBER 31, 2022

The BPO provider you hire to carry out your process should be able to keep up the standard of work and the output you’ve come to expect from your chosen key performance indicators (KPIs). To do this, a reliable process automation software that displays metrics in real-time might be of great assistance.

Business Process Outsourcing 52

Business Process Outsourcing BPO Outsourcing External Service Provider 52