Avasant

APRIL 28, 2021

Avasant Ranked Among Best Outsourcing Advisors by The International Association of Outsourcing Professionals. Avasant has received the highest recognition in four judging categories awarded by the International Association of Outsourcing Professionals (IAOP). Press Releases. Los Angeles, April, 2021.

Outsourcing Professionals 52

Outsourcing Professionals Outsourcing Global Outsourcing Supply Chain Management 52

Avasant

APRIL 3, 2023

Specializing in digital and IT transformation, sourcing advisory, global strategy, and governance services, Avasant prides itself on delivering high-value engagements through industry-focused innovation and flexible, client-based solutions. Avasant’s engagement in the global market has inspired a strong commitment to community and purpose.

Outsourcing 52

Outsourcing Advisory Banking Government 52

Redial

APRIL 14, 2023

Taking that into consideration, we were delighted to meet BPESA (Business Process Enabling South Africa). A non-profit company that works with multiple regional and strategic partners to promote domestic and international investment for business process outsourcing in an offshore destination.

BPO 130

BPO Service Business Process Outsourcing Offshoring 130

Everest Group

JANUARY 10, 2023

Everest Group says growth in CXM outsourcing will continue as enterprise seek to maximize customer retention in face of recessionary climate. . Everest Group says the CXM outsourcing market will continue to grow, albeit at a more normalized rate (7-9%), despite the uncertainty presented by a looming recession.

Outsourcing 52

Outsourcing Management Advisory Global Outsourcing 52

Magellan Solutions

JUNE 20, 2022

Philippine Laws on Outsourcing – Here’s What You Need To Know. The Philippines is one of the largest and most well-known places in the world where people outsource work. Because of this, the Philippine laws on outsourcing are very important. Many businesses all over the world can attest to that.

Outsourcing 40

Outsourcing BPO Right-Sizing Call Center 40

Avasant

JUNE 30, 2023

For the third consecutive year, Avasant has been recognized by the Industry Association of Outsourcing Professionals (IAOP) for demonstrating excellence in collaboration, innovation, and outcomes. We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships.

Advisory 52

Advisory Global Outsourcing Selective Outsourcing Outsourcing Professionals 52

Avasant

JULY 18, 2023

For the third consecutive year, Avasant has been recognized by the Industry Association of Outsourcing Professionals (IAOP) for demonstrating excellence in collaboration, innovation, and outcomes. We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships.

Advisory 52

Advisory Marketing Global Outsourcing Selective Outsourcing 52

Everest Group

MARCH 5, 2024

How will the engineering services market shape out in 2024, and what can service providers do to improve win rates in deals? Who should attend?

Engineering 59

Engineering Marketing Service Advisory 59

Zinnov

NOVEMBER 9, 2021

To facilitate this growing demand, offshoring and outsourcing have become major business buzzwords. In this article, we will be comparing the basics of offshoring and outsourcing, finding their strengths, weaknesses, and discussing global destinations that provide exponential value. What is Outsourcing? What is Outsourcing?

Offshoring 52

Offshoring Outsourcing Out-Tasking Co-Sourcing 52

Neo Group

APRIL 6, 2022

Neo Group is proud to announce that we have been ranked among World’s Best Outsourcing Advisors for 2022 by IAOP. Neo Group is a leader in sourcing, with a two decade heritage in advisory services for the world’s largest corporations. Our approach and unique collaborative tools promote co-creation.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Zinnov

JANUARY 26, 2023

The push to bring in the change has compelled enterprises to focus on Outsourced and Managed services, Application/Solution Deployment, Consulting, and Advisory services – this has translated into a massive opportunity for Global System Integrators. What are Global System Integrators?

Advisory 105

Advisory Cybersecurity Design Outsourcing 105

Blue Ocean

JUNE 10, 2021

We took a deep look at recent data published by Ryan Strategic Advisory , surveying more than 600 contact center decision-makers. How Can Contact Center Outsourcing Help? For many companies, the answer can be found with an outsourced contact center partner. Outsourcing May Be the Answer appeared first on Blue Ocean.

Outsourcing 52

Outsourcing Contact Center Outsourcing Advisory Cybersecurity 52

Everest Group

JULY 26, 2022

Related Content Sizing up Your SAP S/4 HANA Implementation – Key Considerations to Estimating Your Effort Right | Blog Demystifying Cloud Advisory | Blog How Much Will Your Next Outsourcing Deal Cost? Practice Director. Understand These Seven Factors That Impact Pricing for Services | Blog.

Right-Sizing 105

Right-Sizing Advisory Service Managed Services 105

The Hackett Group

OCTOBER 6, 2023

They are also able to modernize their technology landscape through digital transformation , implementing intelligent automation, advanced analytics , cloud enablement and collaborative tools, which enable them to spend 45% less than typical companies on IT outsourcing and further reduce labor costs.

Advisory 105

Advisory Research Labor Costs Streamline Operations 105

SEBPO

NOVEMBER 11, 2022

Global outsourcing partner, SEBPO, announces digital media and outsourcing expert, Todd Handy, as Chief Revenue Officer to significantly increase revenue and company growth, implement industry best practices and revolutionize digital media and business operations at SEBPO. SEBPO Names Todd Handy as Chief Revenue Officer. About SEBPO.

Global Outsourcing 98

Global Outsourcing Advisory Outsourcing Professionals Outsourcing 98

The Hackett Group

JULY 13, 2023

The Hackett Group’s Digital World Class finance research is based on an analysis of results from recent benchmarks, performance studies, and advisory and transformation engagements at hundreds of global companies. Digital World Class companies provide: Enhanced insight and analytics, with 2.2X About The Hackett Group The Hackett Group, Inc.

Operational Costs 97

Operational Costs Finance Research Advisory 97

Avasant

NOVEMBER 4, 2022

For the third consecutive year, Avasant has been recognized by the Industry Association of Outsourcing Professionals (IAOP) for demonstrating excellence in collaboration, innovation, and outcomes. We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships.

Advisory 52

Advisory Global Outsourcing Selective Outsourcing Outsourcing Professionals 52

Redial

MARCH 24, 2021

That is a hallmark of Mexican outsourcing. But, this dynamic is found throughout the country, which is why so many outsourcers have been able to set up shop here to service American clients. Mexico’s popularity was quantified in the last Ryan Strategic Advisory Front Office BPO Omnibus Survey. Don’t just take my word for it.

Nearshoring 130

Nearshoring BPO Advisory Offshoring 130

Blue Ocean

JUNE 17, 2021

The newest publication from the Ryan Strategic Advisory reports on these challenges, which we explore below. We also took a look at how outsourcing your customer care to the right contact center partner may enable your organization to circumvent these obstacles without sacrificing commitment to your customers.

Outsourcing 59

Outsourcing Out-Tasking Advisory Nearshoring 59

Everest Group

SEPTEMBER 29, 2021

With outsourcing activity again picking up after slowing when the pandemic hit, now is a good time to gain a better understanding of how providers price IT services. To help ensure your enterprise gets the right value out of your next outsourcing deal, read on for expert pricing tips based on Everest Group’s experiences.

Outsourcing 52

Outsourcing E-Commerce Service Advisory 52

Neo Group

JUNE 5, 2023

Global Outsourcing Advisory, Data Governance, Risk Management Services | Neo Group

Advisory 40

Advisory Global Outsourcing Risk Management Risk Management 40

Mercans

SEPTEMBER 25, 2023

Today, we are delighted to announce a groundbreaking collaboration with Infosys (NYSE: INFY), a renowned global outsourcing, business consulting and digital services leader. This formidable partnership empowers Infosys to revolutionize the digitalization of payroll delivery, forever altering the industry’s landscape.

Payroll 52

Payroll BPO Business Process Outsourcing Service 52

Everest Group

JULY 11, 2023

Today, the C-suite recognizes the criticality of cyber resiliency programs, which prioritize comprehensive threat advisory, holistic monitoring, and swift response mechanisms. IST Gone are the days when cybersecurity was solely the concern of IT departments. How should a cyber resiliency deal be structured commercially? Who should attend?

Cybersecurity 52

Cybersecurity Advisory BPO Outsourcing 52

VXI

MARCH 17, 2023

It’s a subject Roku’s Director of Customer Care, Commerce, Mark McKercher, and VXI’s VP of CX Advisory Services, Cheryll Aganda, recently touched on during their speaking engagement at the 2023 Customer Response Summit in Austin, Texas. Was this your first Customer Response Summit? Mark: I think my biggest takeaway is that AI is here.

Advisory 52

Advisory Outsourcing Design Business Process Outsourcing 52

Everest Group

JANUARY 12, 2024

To help enterprises overcome these challenges, service providers should invest in building thought leadership Investing in change management – Service providers should consider broadening their focus on providing advisory services and effective change management services across the industry cloud.

Service 69

Service Advisory Outsourcing Managed Services 69

VXI

MARCH 30, 2023

Socially savvy organizations like LG have realized that their customers care as much about the product as they do about the experience and are leveraging partners like VXI’s CX Advisory team to take their services to the next level. Partners like VXI help us anticipate those moments and capitalize on them.

Marketing 52

Marketing Advisory E-Commerce Customer Service 52

The Hackett Group

MARCH 29, 2023

We are pleased to issue our first Hackett Excelleration Matrix in C2C receivables – which will quickly be followed by a series of similar research reports covering software and services across the enterprise, including purchase-to-pay software and finance & accounting outsourcers.” About The Hackett Group The Hackett Group, Inc.

Software 98

Software Marketing Service Advisory 98

VXI

OCTOBER 25, 2022

Further, with some recent developments such as its expansion in new geographies and the launch of its CX advisory services , VXI is positioned well to serve its clients strategically.” Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean.

Advisory 52

Advisory BPO Service Business Process Outsourcing 52

VXI

APRIL 20, 2023

This marks VXI’s first foray into the India market, a strategic move that underscores the company’s commitment to delivering high-quality, cost-effective support from the world’s premier business process outsourcing destinations. “The question for many of our partners is no longer why but where in India should they outsource.

Advisory 52

Advisory Business Process Outsourcing BPO Outsourcing 52

Capgemini

DECEMBER 19, 2022

These challenges and priorities are defining a new future state for HR shared services and outsourcing. This shows that now, more than ever, companies view HR outsourcing and transformation as a strategic driver of business value creation through innovation and differentiation. Connect with us. We have received your form submission.

Advisory 52

Advisory Shared Services Analytics Payroll 52

Future of Sourcing

MARCH 15, 2023

.-- SIG|ORG (Sourcing Industry Group) , the membership organization that provides thought leadership, networking and training opportunities to executives in sourcing, procurement, outsourcing and third-party risk, invites organizations across the world to submit entries for the 2023 Future of Sourcing Awards. Learn more at www.sig.org.

Sourcing 59

Sourcing Advisory Government Outsourcing 59

Chazey Partners

JANUARY 26, 2021

It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. About SSON The Shared Services & Outsourcing Network (SSON) is the largest and most established community of Shared Services and Outsourcing professionals in the world, with over 140,000 members.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Zinnov

MAY 16, 2023

A global pharma giant relied heavily on outsourcing partners but wanted to de-risk their business and increase productivity. Our proprietary GCC models , including the GCC Maturity Framework, and the award-winning GBS advisory have resulted in companies reducing costs by 20-30%.

Healthcare 52

Healthcare Pharmaceuticals Advisory Reduced Costs 52

Premier BPO

JULY 11, 2023

The good news is that with an outsourcing partner, you can overcome challenges and continue to extend your capabilities. Challenges of an In-House Hybrid Workforce and Outsourcing as the Solution 1. To overcome these challenges, outsourcing partnerships play a vital role.

BPO 40

BPO Advisory Outsourcing Collaborations 40

Everest Group

OCTOBER 6, 2021

A market facing position that requires providing insightful analysis and advice to clients on one or multiple Global Sourcing domains such as locations optimization, governance structures, sourcing models in outsourcing/offshoring space. The role requires driving actionable insights through a combination of custom advisory engagements (e.g.,

Sourcing 40

Sourcing Advisory Offshoring Research 40

The Hackett Group

DECEMBER 13, 2023

Companies Need Digital-Ready Contracts That Not Only Deliver Cost Reduction But Also Focus on Business Value Creation and Innovation Miami, FL – December 13, 2023 – A new Hackett Value Matrix analysis of 15 leading finance and accounting outsourcing (FAO) service providers by The Hackett Group, Inc.

Research 69

Research Service Advisory Robotics Process Automation 69

Avasant

AUGUST 10, 2021

Avasant recognized for Excellence in Strategic Partnerships 2021 Avasant is proud to be recognized for the second consecutive year in the category of “Excellence in Strategic Partnerships” from the Industry Association of Outsourcing Professionals (IAOP) – a position of honor. Los Angeles, CA | August 10, 2021.

Advisory 40

Advisory Outsourcing Professionals Collaborations Outsourcing 40