Magellan Solutions

MARCH 1, 2018

Here are some business process outsourcing predictions for 2018: PH BPO nears ‘plateau’ as industry matures. Contrary to popular belief, the automation of processes is not meant to replace people, it’s supposed to help them,” Untal said, adding that high-level jobs have higher pay and more secure tenure. million Filipinos.

BPO 63

BPO Business Process Outsourcing Call Center Jobbing 63

Automation Anywhere

APRIL 29, 2021

Despite the economic uncertainty brought on by COVID-19, investment in AI R&D for the healthcare sector reached record levels by the end of 2020, according to Optum, which found that 59% of healthcare executives expect a full return on investment (ROI) on their AI investments within three years, up from just 31% in 2018—a 90% increase.

Automation 98

Automation Robotics Process Automation Banking Retail 98

SourceFit

JUNE 27, 2018

Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). The majority of call center jobs are middle to high-skilled.

Jobbing 52

Jobbing BPO Call Center Business Process Outsourcing 52

Chazey Partners

JANUARY 30, 2018

Craig Ackerman, Global Head of Robotic Process Automation (RPA) of Chazey Partners was recently invited to conduct a Process Selection Workshop at the USA RPA … Chazey Partners Conducted a Workshop at the USA RPA & Cognitive Congress 2018 Read More ».

Robotics Process Automation 52

Robotics Process Automation Automation 52

Groove Technology

MAY 14, 2023

It was founded in 2006 and acquired by Salesforce in 2018. It allows companies to build integrated solutions that can automate business processes, improve customer experiences, and increase operational efficiency. Reduced costs: By automating processes and reducing manual work, businesses can save time and money.

Sourcing 130

Sourcing Flexibility Reduced Costs Automation 130

Chazey Partners

JUNE 19, 2018

Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), was once again invited to chair and … Chazey Partners to Chair and Present at Shared Services & Outsourcing Week Europe Digital Conference 2018 Read More ».

Shared Services 52

Shared Services Robotics Process Automation Global Management Consulting Outsourcing 52

Zinnov

APRIL 5, 2022

Process Intelligence has emerged as a sexy area to invest in, for VC investors and larger Automation platforms alike, in the last 12+ months now! This provides it a strong competitive advantage vis-à-vis pureplay Process Intelligence vendors, and also a larger share of the Automation pie. But was this a good move?

Automation 52

Automation Out-Tasking Analytics Accounting 52

Metasource

JUNE 29, 2021

In fact, according to a 2018 survey conducted by the Association of Certified Fraud Examiners (ACFE), the world’s largest anti-fraud organization, the total profit loss caused by the cases in their study exceeded $7.1 Cut Costs and Reduce the Risk of Fraud with AP Automation. It’s also among the easiest to perpetrate.

Automation 52

Automation Accounting Insurance Outsourcing 52

Chazey Partners

MAY 1, 2018

[Istanbul, Turkey, April 2018] – Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), is thrilled … Chazey Partners and Standards & Partners establish a joint venture to provide Robotic Process Automation solutions in Turkey Read More ».

Robotics Process Automation 52

Robotics Process Automation Automation Global Management Consulting Shared Services 52

Perficient Digital Transformation

OCTOBER 31, 2022

Red Hat AnsibleFest 2022 took place October 18-19 showcasing new updates to Red Hat’s automation software. The Ansible Automation Platform is an open-source IT automation tool that automates provisioning, configuration management, application deployment, orchestration, and many other manual IT processes.

Automation 64

Automation Collaborations Software Sourcing 64

SIG Speaks

DECEMBER 13, 2022

Regarding my point about there being problems prior to the pandemic, the Montreal port workers' dispute dates back to 2018 and the inability of the union to negotiate a new contract with management. Automation is the answer to many of the bottleneck and inefficiency problems the ports are experiencing. A Different Kind of Disruption.

Automation 40

Automation Jobbing Sourcing Banking 40

VXI

JULY 5, 2022

VXI has previously won the ICT awards for Best Employer of the Year (2018), Best Company of the Year (2019), Most Innovative Company of the Year (2018 & 2019), Best Contact Center, and BPO Company of the Year (2017, 2018 and 2019), and was elevated to the ICT Hall of Fame for Best Contact Center and BPO Company of the Year in 2019.

Human Resources 52

Human Resources BPO Advisory Right-Sizing 52

IBM Business Partners

MAY 31, 2024

However, the latest CEO Study by the IBM Institute for the Business Value found that 72% of the surveyed government leaders say that the potential productivity gains from AI and automation are so great that they must accept significant risk to stay competitive. The FTA research indicates that this represents a 30% increase from 2018.

Government 98

Government Service Administrative Risk Management 98

Automation Anywhere

JUNE 2, 2022

FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product FortressIQ Interest in low-code development is skyrocketing. Between 2018 and 2023, more than 500 million apps will be created according to IDC. That’s a remarkable shift for a software category that did not exist a decade ago.

Robotics Process Automation 80

Robotics Process Automation Automation Flexibility Out-Tasking 80

Zinnov

OCTOBER 8, 2021

by Praveen Bhadada, Managing Partner, Zinnov; Nischay Mittal, Principal & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/ AI, Zinnov. 2018 was a pivotal year for Nintex with Thoma Bravo acquiring a majority stake for USD 460 Mn from an earlier investor group led by TA Associates.

Automation 80

Automation Sales Software Right-Sizing 80

Automation Anywhere

OCTOBER 15, 2021

Indeed, according to a 2018 onboarding study by BambooHR , almost a third of new employees leave their jobs within the first six months. Robotic Process Automation (RPA) can reduce turnover while improving efficiency, effectiveness, and employee loyalty by transitioning traditional onboarding into a smooth, automated digital process.

Robotics Process Automation 98

Robotics Process Automation Finance Out-Tasking Automation 98

Designveloper

SEPTEMBER 2, 2021

Besides, there’s a rumor that frontend developers won’t need to code websites as this job will be automated one day. The Future of the FrontEnd Web Development in 2018. The year 2018 recorded discernible trends and events in JavaScript. Besides, it’s too soon to discuss the automation of frontend development. Conclusion.

E-Commerce 97

E-Commerce Design Out-Tasking Jobbing 97

31 West

SEPTEMBER 5, 2022

Managed services help optimize corporate procedures by enabling business automation. billion on cloud security tools in 2023, which is $7 billion up from 2018. The easy integration of the latest technology into existing and new corporate frameworks makes managed services more facilitating for businesses. billion in 2023 with a 26.5%

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help optimize corporate procedures by enabling business automation. billion on cloud security tools in 2023, which is $7 billion up from 2018. The easy integration of the latest technology into existing and new corporate frameworks makes managed services more facilitating for businesses. billion in 2023 with a 26.5%

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Perficient Digital Transformation

NOVEMBER 16, 2021

Middleware is software that allows companies to do things such as run applications, integrate applications with other systems, and automate human workflows. Perficient’s middleware and application modernization expertise earned us the Red Hat 2020 Application Platform Success Partner of the Year and 2018 Rising Star Partner of the Year.

Jobbing 115

Jobbing Software Design Sourcing 115

SourceFit

AUGUST 6, 2019

A report from Texas-based consulting firm Everest Group showed that the 2018 global growth in IT and business process outsourcing (BPO) has dropped to 3 to 4 percent. percent in 2018 and provide direct employment to 1.23 Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1 million workers.

Global Outsourcing 52

Global Outsourcing Outsourcing BPO Call Center 52

Zinnov

OCTOBER 8, 2021

by Praveen Bhadada, Managing Partner, Zinnov; Nischay Mittal, Principal & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/ AI, Zinnov. 2018 was a pivotal year for Nintex with Thoma Bravo acquiring a majority stake for USD 460 Mn from an earlier investor group led by TA Associates.

Automation 52

Automation Sales Software Right-Sizing 52

IBM Services

APRIL 24, 2024

The UK Data Protection Act 2018 The Data Protection Act 2018 is, essentially, the UK’s version of the GDPR. AI and automation Some regulations set special rules for automated processing. For example, the GDPR gives people the right to contest decisions made through automated data processing.

Regulations 84

Regulations Government Accounting Retail 84

SIG Speaks

SEPTEMBER 21, 2023

SIG University Certified Intelligent Automation Professional (CIAP) program graduate Sharon Shao shares her experience with implementing RPA projects and describes the different challenges and lessons she has experienced. It is important to carefully evaluate all factors to determine whether the processes to automate are a good RPA fit.

Finance 40

Finance Robotics Process Automation Automation Right-Sizing 40

inDinero

NOVEMBER 7, 2023

1 Losses during tax years 2018, 2019, and 2020 can be carried back. If you’re not already using an automated software tracking system, give that article a read. Unfortunately, recent IRS rule changes nearly completely forbid this practice. We’ve written about how to keep track of business expenses by systematizing record-keeping.

Finance 105

Finance Insurance Accounting Sales 105

Everest Group

OCTOBER 17, 2023

Finding stability amid uncertainty With IT revenue and operating margins already down (approximately 14% decline in operating profit per employee since 2018), larger macroeconomic and geopolitical disruptions will continue to impact the IT services industry as the sector interconnects ever more closely with enterprise operations.

Streamline Operations 64

Streamline Operations Insurance Reduced Costs Banking 64

IBM Services

MARCH 8, 2023

We formally stood up our AI Ethics Board in 2018 to ensure that AI systems created at IBM are developed and deployed ethically. Full-Service Automation to leverage IBM’s full suite of technology and services platforms that enables straight through “touchless” processing with minimal human involvement.

Co-Sourcing 52

Co-Sourcing Advisory Research Human Resources 52

Max BPO

JULY 2, 2021

A 2018 Client Accounting Services Survey (CAS) revealed that: 80% of businesses that use accounting outsourcing have more time. Best outsourced accounting services providers have state of art infrastructure and automation tools. Companies hiring their services do not have to invest in infrastructure and automation tools.

Accounting 52

Accounting Outsourcing Service Finance 52

Automation Anywhere

JANUARY 13, 2021

Implications for the federal government’s accelerating adoption of RPA What does this move to the cloud mean for the accelerating demand for Robotic Process Automation (RPA) by federal agencies ? The federal government is, to put it mildly, increasingly bullish for RPA. Hours saved by RPA rose 195%.

Robotics Process Automation 98

Robotics Process Automation Government Software Automation 98

IBM Services

MARCH 8, 2024

The 5G rollout began in 2018 with a global initiative known as the 3rd Generation Partnership Project (3FPP) that defined a new set of standards to steer the design of devices and applications for use on 5G networks. Lastly, as we saw during the pandemic, contact tracing and the mapping of outbreaks are critical to keeping populations safe.

Out-Tasking 104

Out-Tasking Healthcare Design Automation 104

Capgemini

AUGUST 22, 2022

As per a Capgemini Research Institute survey published in 2021, 72 percent of organizations in 2020 say employees can collaborate digitally with other employees, and 67 percent of organizations actively promote the exploration of new ideas and experimentation, compared to only 35 percent in 2018.

Manufacturing 52

Manufacturing Cybersecurity Collaborations Design 52

IBM Services

JANUARY 25, 2024

In 2018, IBM established the AI Ethics Board as a central, cross-disciplinary body to support a culture of ethical, responsible and trustworthy AI. IBM has made responsible AI central to its AI approach with clients and partners.

Human Resources 101

Human Resources Government Jobbing Research 101

The Hackett Group

OCTOBER 5, 2023

These leaders often combine intelligent automation, advanced analytics and artificial intelligence (AI) to hyper-automate end-to-end business processes. Just a few years ago, the focus was on basic transactional automation, which led to automating full end-to-end processes.

Advisory 59

Advisory Pharmaceuticals Banking Sourcing 59

Perficient Digital Transformation

AUGUST 1, 2022

which we require in day-to-day life become automated? In 2018, 164 billion dollars on average were invested globally in IoT technologies. Home automation solutions have gotten more accessible, making smart living with automation and integrated AI-IoT less of a luxury. Well, this is now possible thanks to AI and IoT.

Out-Tasking 64

Out-Tasking Healthcare Risk Management Risk Management 64

Perficient Digital Transformation

OCTOBER 10, 2023

In today’s corporate world, streamlining and automating internal processes is more than a necessity; it’s imperative for staying competitive. That’s why since 2018, we’ve been working on various versions of an internal chatbot, Scarlett, designed to facilitate numerous tasks within our organization.

Human Resources 52

Human Resources Efficiency Flexibility Automation 52

Metasource

APRIL 28, 2022

The National Association of State Chief Information Officers’ (NASCIO) annual State CIO Top Policy and Technology Priorities 2018 Survey revealed that creating a digital government was number 4 on state CIOs’ list of priorities. In 2018, this initiative didn’t even make the list.

Government 52

Government Streamline Operations Software Efficiency 52

Akorbi

FEBRUARY 2, 2022

In 2021, Akorbi successfully acquired the low-code application platform, RunMyProcess , which empowers businesses to quickly integrate and automate workflows within their organization. In 2018, she was named “Women’s Business Enterprise Star” by the Women’s Business Enterprise National Council (WBENC).

Jobbing 52

Jobbing Automation Service 52