Perficient Digital Transformation

JANUARY 12, 2024

Voice-Activated Assistants A Helping Hand For individuals with mobility impairments, simple tasks like adjusting lighting or controlling appliances can be daunting. Voice-activated assistants, such as Amazon’s Alexa or Google Assistant, bridge this gap by enabling users to command their surroundings verbally.

Out-Tasking 52

Out-Tasking Automation Design Efficiency 52

Perficient Digital Transformation

JANUARY 13, 2024

By seamlessly integrating with mobility aids, these interfaces bridge the gap between users and digital environments, empowering them to communicate, work, and engage with the world in ways that were once thought impossible.

Software 52

Software 52

Raya Contact Center

MARCH 10, 2022

The main strategic goal was pushing through with its directional change and digital transformation. With expansion plans into new regions and the growth of its digital suite of services, RCX is on the right track towards achieving its objectives. The key pillars of RCX’s strategy for the near future are three.

Global Outsourcing 98

Global Outsourcing Business Process Outsourcing Outsourcing BPO 98

Perficient Digital Transformation

OCTOBER 5, 2023

The advent of smart home technology and voice-activated assistants has revolutionized the way we interact with our living spaces. Communication Support : Voice-activated assistants can facilitate communication by sending messages, making phone calls, and providing information or definitions when needed.

Out-Tasking 52

Out-Tasking Design Management 52

Unosquare

FEBRUARY 1, 2024

The boundaries between the physical and digital worlds became increasingly blurred as designers and developers harnessed the power of AI, embraced immersive design, prioritized accessibility, evolved data visualization, and experimented with captivating visual trends. This shift made technology more accessible and welcoming for all users.

Design 52

Design Software Efficiency Service 52

Perficient Digital Transformation

JUNE 21, 2023

In today’s digital age, the accessibility of digital products and services is crucial for ensuring equal opportunities and inclusion for all individuals. Among the diverse range of disabilities, visual impairments pose unique challenges, making it essential to explore and implement strategies to promote digital accessibility.

Design 52

Design Software Jobbing Service 52

Perficient Digital Transformation

DECEMBER 22, 2021

Some foundational elements of great digital transformation and customer engagement are Voice of the Customer (VOC) and Voice of the Employee (VOE), and smart companies are building out their customer experiences and customer engagement platforms based upon both of these elements. What’s Coming Next?

Retail 116

Retail Manufacturing Software Design 116

Perficient Digital Transformation

SEPTEMBER 18, 2023

Fortunately, assistive technologies have risen to the occasion, offering innovative solutions such as memory aids and digital note-taking tools. Digital Reminder Apps: Smartphone apps like Apple’s Reminders and Google Keep provide user-friendly platforms for setting customized reminders. Here’s how these aids work: 1.

Out-Tasking 52

Out-Tasking Design Software Management 52

Perficient Digital Transformation

NOVEMBER 21, 2023

The main value of your tone, voice and style guide is to help your team succeed after I’m done with my part of your digital project with us. Your guide helps your writers write in a singular voice It’s perfectly normal for consumers to have a favorite novelist or short-story author.

Healthcare 52

Healthcare Out-Tasking Marketing Jobbing 52

Perficient Digital Transformation

MAY 30, 2023

In today’s digital aria, technology has transformed our lives in unprecedented ways. Fortunately, with the advent of mobility aids as assistive technology, digital accessibility is becoming a reality for millions of people worldwide. However, accessibility remains a significant challenge for individuals with mobility impairments.

Design 59

Design Service 59

Perficient Digital Transformation

OCTOBER 29, 2023

Voice-Guided Navigation: Citymapper offers turn-by-turn voice guidance for walking, cycling, and public transit routes. Voice Commands: Voice command features such as Siri, Google Assistant, or Amazon Alexa enable users to interact with Citymapper using spoken commands, streamlining the navigation process.

Design 52

Design Efficiency 52

Perficient Digital Transformation

OCTOBER 24, 2023

Turn-by-Turn Voice Guidance: The app offers voice-guided turn-by-turn navigation, which can be essential for users who struggle with reading maps or written directions. This voice guidance provides clear and straightforward instructions on where to turn, making it accessible for those with memory and comprehension challenges.

Sourcing 52

Sourcing Design 52

Unosquare

APRIL 18, 2024

This design paradigm leverages text or speech-based interfaces, such as chatbots, voice assistants, and messaging apps, to facilitate a dialogue between the user and the system. Conversational UX is pivotal in crafting future-ready digital solutions that resonate with users on a fundamentally personal level. Conversational UX apart.

Design 52

Design E-Commerce Efficiency Analytics 52

31 West

APRIL 16, 2024

Using voice search, live chat, and other technologies such as chatbots. As a result, poor admission and dropout rates continue to increase. Higher education institutions can improve services by understanding who their customer is. They need to hire the right personnel and invest in modern technologies. They expect to see a well-equipped team.

Customer Service 130

Customer Service Service Call Center Customer Support 130

Perficient Digital Transformation

OCTOBER 21, 2021

For me, the biggest wow factor from a demo and new possibilities standpoint is Twilio Intelligence for Voice. Lots to dig into here, but generally this is an application of machine learning to pull actionable insights out of your voice calls. Al Cook has been leading the effort to build this over the past few years.

Engineering 114

Engineering Management Marketing Efficiency 114

Balbelforce

OCTOBER 6, 2021

Automatic speech recognition, or conversational AI , is technology that allows users to interact with a computer program or application with their voice. One popular example of this is Siri, the digital assistant. It’s important to differentiate speech recognition from voice recognition. It’s simple to use. It lowers repetition.

Customer Service 93

Customer Service Healthcare Automation Software 93

Perficient Digital Transformation

OCTOBER 24, 2023

Here’s how individuals with cognitive disabilities can use Google Maps, along with assistive technologies: Voice-Guided Navigation: Google Maps provides step-by-step voice guidance, which is invaluable for users who may have difficulty reading maps or following written directions.

Design 52

Design Service Management 52

Perficient Digital Transformation

JANUARY 17, 2022

Instead of exploring concepts that’ll help them get to a great result more efficiently, they remain locked in on outdated goals that no longer support creating truly impactful and meaningful digital products. Invest in Your People’s Voices & Make Room for Innovative Thinking. In today’s highly competitive?and and unexpected?market,?it’s

Design 116

Design Research Efficiency Marketing 116

Perficient Digital Transformation

JANUARY 22, 2024

This might include touch, voice commands, gestures, or other modalities, allowing users to choose what suits them best. Multi-Modal Interfaces Digital interfaces that allow users to interact via touch, voice, or gestures embrace the principle of Flexibility in Use. Welcome back to our Universal Design Principle Series!

Flexibility 52

Flexibility Design Research 52

Perficient Digital Transformation

MAY 22, 2023

In today’s digital age, technology has transformed the way we live, work, and interact with the world. Many individuals with disabilities face barriers to accessing and utilizing digital platforms and technologies. It enables them to effectively communicate, navigate, learn, work, and engage with the digital realm.

Out-Tasking 111

Out-Tasking Design Software Regulations 111

Perficient Digital Transformation

OCTOBER 29, 2023

Voice-Guided Navigation: The app offers voice-guided, turn-by-turn navigation, providing step-by-step instructions through spoken directions. Voice Commands: Many mobile devices support voice commands and virtual assistants like Siri, Google Assistant, or Amazon Alexa.

Design 52

Design Software 52

Perficient Digital Transformation

JANUARY 6, 2023

Service Cloud Voice Permissions and Security Explained. If you’re familiar with using Salesforce technologies to track customer data, keep a record of client feedback, and track previous interactions with your client base, then you might also be familiar with a platform called Service Cloud Voice. Service Cloud Voice Tenant Stack.

Service 69

Service Accounting Software Management 69

Transperfect

JUNE 28, 2021

That’s an opening statement from our Vice President of Travel and Digital Solutions, Joel Brandon-Bravo , at Travolution ’s 2020 European Summit. AI Voice Search. The early stages of voice recognition were geared towards white males and focused on numbers, not words. Content Creation. However, Travelzoo is ahead of the game.

Customer Support 125

Customer Support Customer Service Management Service 125

Perficient Digital Transformation

SEPTEMBER 21, 2022

Let’s examine a few of the current technologies and digital trends shaping our world in the near future. This is the second blog in a series I’ve written about digital trends. Voice-driven interfaces. Gen Alpha consistently chooses a voice interface over analog GUIs. 2 billion voice enabled devices in 2020.

Out-Tasking 64

Out-Tasking Marketing Design 64

31 West

OCTOBER 15, 2018

The digital era is continuously evolving with the power of data-driven, business intelligence applications, and resources such as social media platforms, search engine etc. The digital world is on the verge of trending revolutionary technologies like artificial intelligence, machine learning, big data analytics etc. Know Your Customer.

Marketing 130

Marketing Analytics Engineering Automation 130

Perficient Digital Transformation

SEPTEMBER 28, 2023

In this blog post, we’ll explore the role of digital planner apps in the lives of individuals with cognitive disabilities, showcasing how these tools empower them to regain control, stay organized, and achieve greater independence. Repetition and Routine: Digital planners excel in supporting repetitive tasks and routines.

Out-Tasking 52

Out-Tasking Design Healthcare Management 52

Perficient Digital Transformation

JANUARY 2, 2024

Perficient’s Envision Strategy Framework operates on the principle that in the digital realm, it’s not the big that eat the small, but the fast that eat the slow. Being an avid basketball fan, I have enjoyed watching the Minnesota Timberwolves ’ success on the court to begin the 2023-2024 season.

Research 104

Research Marketing Out-Tasking Retail 104

Redial

NOVEMBER 11, 2022

The rise of digital nomads’ trough remote working option is here and continues to grow. Always-on digital accessibility. As a travel brand , one of the most important aspects of excellent CX is making sure that all your digital channels are accessible to all customers. And this trend is only accelerating.

Flexibility 130

Flexibility Accounting Software Marketing 130

Perficient Digital Transformation

JANUARY 23, 2024

Digital marketing, social media, analytics, messaging — all just tools to understand and befriend audiences. So what should you as a medical device marketer be thinking about as they make their New Year’s resolutions? A few weeks back, I wrote about key trends that would impact the medical device world in 2024.

Marketing 52

Marketing Healthcare Call Center Analytics 52

IBM Services

FEBRUARY 23, 2024

Conversational AI represents more than an advancement in automated messaging or voice-activated applications. It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience. billion by 2030.

Healthcare 103

Healthcare Customer Service Analytics E-Commerce 103

Perficient Digital Transformation

NOVEMBER 26, 2023

Portable Voice Amplifiers Portable voice amplifiers empower individuals to enhance the volume and clarity of their speech. Communication is a fundamental aspect of human connection and expression, yet for individuals with seizure disabilities, challenges in verbal communication can present significant barriers.

Design 52

Design Software Efficiency Marketing 52

Perficient Digital Transformation

AUGUST 31, 2023

Features and Advancements Modern AAC devices are characterized by a range of features that enhance their usability and effectiveness: Customization: Users can personalize their AAC devices by selecting preferred voices, vocabulary, and communication layouts, tailoring the device to their unique needs.

Design 52

Design Software 52

Perficient Digital Transformation

AUGUST 31, 2023

In a world that relies heavily on spoken communication, those with speech disabilities face unique challenges in expressing themselves and connecting with others. These disabilities can manifest in various forms, from difficulty pronouncing specific sounds to complete inability to produce any speech sounds.

Design 52

Design Research Efficiency Management 52

Perficient Digital Transformation

MARCH 1, 2023

Digital experience enhancements, shifting social norms, and evolving attitudes around the role of technology in everyday life are changing customer expectations when it comes to how, when and where people engage with your brand, services and products. Is your organization prepared for success in this rapidly changing landscape?

Design 59

Design Research Marketing Sales 59

IBM Services

NOVEMBER 6, 2023

With 89% of digital businesses investing in personalization to enhance the customer digital experience , those that fail to do so risk falling behind. In a tightening economy, small and medium businesses (SMBs) are challenged to grow while protecting thinning margins. Generative AI tools like IBM watsonx.ai

Administrative 108

Administrative Sourcing Efficiency Sales 108

Perficient Digital Transformation

NOVEMBER 26, 2023

Voice-Activated Assistants Voice-activated assistants, such as Amazon’s Alexa or Google Assistant, offer hands-free control of various home devices. Individuals with seizure disabilities can use voice commands to control lights, set reminders, or access information without physical interaction with devices.

Automation 52

Automation Design Service Software 52

Perficient Digital Transformation

OCTOBER 16, 2023

In today’s digitally connected world, smartwatches and assistive technologies have become indispensable tools, revolutionizing the way individuals with cognitive disabilities navigate daily life. Some of these challenges may include: Memory Difficulties : Struggles with remembering tasks, appointments, and important information.

Out-Tasking 52

Out-Tasking Design Management Efficiency 52