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Shopify Telephone Support: How BPO Services Can Help

Magellan Solutions

million online stores on Shopify , excellent customer service is crucial to standing out. Partnering with a BPO service provider for your Shopify telephone support is brilliant. With highly trained agents available 24/7, you’ll enjoy top-notch customer service. Hey there, fellow Shopify merchants! With over 1.75

BPO 95
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12 Different Types of Managed Services

31 West

Are you one of the business leaders who are racking their minds over the secret of not just staying in the game but also coming out with flying colors? Do you always feel like you are missing out on something vital to being a dominant competitor? This is where Managed Service Providers (MSP) step in (you hear the drumroll?

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Unpacking eCommerce Customer Service Outsourcing

NoonDalton

The digital marketplace is bustling, and effective customer service is more crucial than ever. As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. What is eCommerce Customer Service Outsourcing? Why Outsource Customer Service?

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Deep Dive into IBM Sterling Certified Containers and Cloud Solutions

Perficient Digital Transformation

Many retailers are embarking on a digital transformation to modernize and scale their order management system (OMS) solution. Built on a modern architecture, the solution wraps Docker containers around order management business services. K8s is referred to Kubernetes.

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Everything You Need To Know About Salesforce CRM

31 West

Customer Relationship Management solutions have helped many businesses grow by building a solid CRM infrastructure that allows you to generate qualified leads, manage your contacts, and provide your customers with unparalleled after-hours calling services. Let’s check out the top products of Salesforce: 1.

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7 steps for managing the work order process

IBM Business Partners

Work orders are the driving force behind any organization’s asset management apparatus. Whenever a person or entity submits a service request, the maintenance team that receives it must create a formal paper and/or digital document that includes all the details of maintenance tasks and outlines a process for completing the tasks.

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Exploiting Generative AI to Enhance Order Experience

Perficient Digital Transformation

Three out of four business leaders stated it will be a top three emerging technology over the next 12-18 months. Incorporating generative AI into order management systems can bring tremendous benefits. Below are various order management use cases that businesses can explore and incorporate generative AI.