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Perficient: Salesforce Managed Services

Perficient Digital Transformation

Salesforce know-how, Skilled Resource Mix, Scalability, High Operational Cost, 24/7 Availability and TAT are some of these challenges that organizations look to address while choosing a Salesforce partner.

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How IT Outsourcing Can Grow Your Business?

31 West

Based on the current situation, it’s not hard to assume that the demand for outsourced IT services will keep increasing. The market for managed services has grown worldwide over the last few years. In the next few years, advanced technologies like cloud computing and big data will drive the future success of managed services.

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What’s The Difference Between A VMS And MSP ?

31 West

This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP). Benefits Offered by Managed Service Provider. Vendor Management System (VMS). Reducing operational costs. Payroll management.

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Mattsen Kumar - Untitled Article

Mattsen Kumar

Outsourcing customer service allows implementing and maintaining a robust CRM system, advanced solutions, and tools to optimize customer interactions. Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%.

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IT Companies in Quandry as Clients Turn against COLA | In the News

Everest Group

With over $35 billion in software managed services contract value due for renewal in 2 years, IT firms may sweat over cost-of-living-adjustment clause. Operating costs for providers were largely stable during this period, which enabled providers to give in to pressure from buyers.

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Turning Good into Great: 10 Reasons to Outsource Customer Service

Mattsen Kumar

Outsourcing customer service allows implementing and maintaining a robust CRM system, advanced solutions, and tools to optimize customer interactions. Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%.

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IBM and Microsoft partnership accelerates sustainable cloud modernization

IBM Services

IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services.