Everest Group

MAY 31, 2023

Contact Center-as-a-Service (CCaaS) PEAK Matrix® Assessment The market for Contact Center-as-a-Service (CCaaS) is experiencing rapid growth, driven by the increasing demand for flexible remote work solutions, the need for businesses to provide exceptional customer service, and the scalability required to accommodate fluctuating demand.

Service 52

Service Flexibility Healthcare Outsourcing 52

Everest Group

JANUARY 16, 2023

The looming recession offers opportunities for forward-looking Customer Experience Management (CXM) outsourcing providers to emerge stronger. To learn five strategies that can help providers get ready for an economic downturn and win in the long term, read on. Here are some ways a recession could affect the industry: .

Outsourcing 52

Outsourcing Retail Flexibility Manufacturing 52

Akorbi

FEBRUARY 23, 2022

At Akorbi , we offer more than language services. They offer flexibility and short-term solutions to long-term concerns. If one contractor cannot accurately perform, the weight and stress of tasks fall on the project managers, delaying execution. We deliver managed services,, risk mitigation, and more at a global scale.

Human Resources 52

Human Resources Reduced Costs Retail Insurance 52

Perficient Digital Transformation

APRIL 6, 2022

Visit us at booth #315 to meet with subject matter experts and thought leaders and learn how we’ve leveraged our extensive expertise in Enterprise Performance Management (EPM) , and Data and Analytics , to drive digital transformation for our customers. We also offer a post-implementation managed services offering.

Supply Chain Management 69

Supply Chain Management Analytics Healthcare Research 69

Magellan Solutions

AUGUST 8, 2022

If you want to know the perfect type of seat leasing or outsourcing service provider that is appropriate for your business, keep on reading! Centralized Fully Managed Outsourcing. The managed service provider business model is more like a partnership. BENEFITS OF MANAGED OUTSOURCING: WHY CHOOSE THIS SERVICE?

Management 40

Management Outsourcing Right-Sizing Call Center 40

SIG Speaks

NOVEMBER 30, 2022

Extended reality (xR) is a term used to describe a group of immersive technologies including virtual reality (a full environmental simulation) and augmented reality (in which virtual elements are overlaid onto the user's viewpoint). Here are a few of the emerging technologies we expect to gain mainstream acceptance by 2030: .

Advisory 40

Advisory Out-Tasking Analytics Automation 40

Magellan Solutions

MAY 3, 2016

The IBPAP delegation consisted of 11 Philippine BPO companies: Magellan Solutions, Acquire BPO, First Maritime Shared Services, Personiv, Pointwest Technologies Corp., IBPAP delegation to CeBIT Australia 2016. Over 15 000 attendees joined the CeBIT exhibition that showcased the latest business technologies worldwide.

BPO 63

BPO Finance Healthcare Outsourcing 63

IBM Services

APRIL 4, 2022

It was often marginalized and discussed in basic terms of transactions, platforms and implementations. Close to 60% of CEOs are planning for assumed economic growth, says Gartner. How are you thinking about growth? Are you considering the possibility of extending your business models? Gartner, 2021. Turning commerce into your growth engine.

E-Commerce 70

E-Commerce Retail Right-Sizing Advisory 70

IBM Services

FEBRUARY 24, 2022

It was often marginalized and discussed in basic terms of transactions, platforms and implementations. Close to 60% of CEOs are planning for assumed economic growth, says Gartner. How are you thinking about growth? Are you considering the possibility of extending your business models? Gartner, 2021. Turning commerce into your growth engine.

E-Commerce 52

E-Commerce Retail Right-Sizing Advisory 52

Designveloper

DECEMBER 13, 2021

Today, more and more companies are looking at Asian and Pacific outsourcing markets to find reliable and affordable services for their web projects. Since its foundation in 2013, Designveloper has worked with SMEs and large enterprises in a variety of industries such as financial services, healthcare, eCommerce, and consumer products.

E-Commerce 97

E-Commerce Healthcare Software Outsourcing 97

IBM Services

SEPTEMBER 14, 2023

As enterprises modernize and migrate workloads to IBM Cloud, they often run into requirements that certain components of their application workloads to run on other cloud service provider networks. insurance, banking, healthcare, etc.)—to What are the typical workloads that require multicloud connectivity?

Regulations 76

Regulations Insurance Administrative Banking 76

IBM Services

FEBRUARY 1, 2024

Especially important is a good understanding of the RACI split around Standard, Additional and Optional Services, along with relevant CAS (Cloud Application Service) packages. IT Ops issues You don’t want to deal with the challenges in managing multiple vendors and SLAs.

Advisory 92

Advisory Right-Sizing Infrastructure Costs Retail 92