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Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. The automated processes in use are frequently created by the outsourced service providers themselves.

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Everest Group Publishes 2023 Rating of Top Global Business Services Employers

Everest Group

Sixty companies across India, Philippines, and Poland recognized as Top GBS employers DALLAS, July 6, 2023 — Everest Group today released the results of its second annual rating of top Global Business Services (GBS) employers across India, the Philippines and Poland. Find further details and in-depth content at [link].

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Everest Group Publishes Inaugural Ranking of Top Global Business Services Employers | Press Release

Everest Group

DALLAS, August 30, 2022 — Everest Group today released the results of its inaugural ranking of top Global Business Services (GBS) employers across India, The Philippines and Poland. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing.

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Five Actions GBS Organizations Must Take to Address the Global Business Services Trends and Challenges of 2022 | Blog

Everest Group

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. GBS provided the needed strength and agility to seamlessly supply value without disruption from the pandemic. in 2022.

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New Everest Group Research on Change Management Reveals the Huge Chasm Between ‘We Should’ and ‘We Do’ in Global Business Services Centers

Everest Group

Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service and technology providers, and investors. Download a complimentary abstract of “State of Play in GBS Change Management”. .

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The GCC Juggernaut: Unleashing the India Capability Stack for Global Impact

Zinnov

With several companies already having strong product and engineering leaders in India, we will soon see more centers becoming hubs of breakthrough innovations. New business functions in the organization will be incubated and scaled in India, making the country a sandbox of breakthrough innovations.

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Everest Group Announces ‘Everest Group Engage’ Global Conference, Launches Events Unit Headed by Veteran Conference Organizer Mark Fissell

Everest Group

The agenda will include valuable information and guidance for C-suite leadership, sourcing and vendor managers, global business services leaders, and customer experience and marketing executives. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”