Mon.Feb 12, 2024

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Today in Global Small Business: What to Expect in the Year of the Dragon 2024

The Global Small Business Blog

©iStock/ma_rish What's affecting me, my clients, my colleagues and other global small business owners: What you should expect in the Year of the Dragon 2024. The Year of the Wood Dragon 2024, an explainer. The Year of the Dragon, predictions for your Chinese zodiac sign. Quote of the week: "You’re a Dragon, and of all the signs only a Dragon can tame the fates.

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The customer experience evolution: Today’s data-driven, real-time discipline

IBM Services

An evolution of customer experience (CX) was to be expected. Throughout modern history, organizations have encountered internal and external challenges that changed how they interact with customers and how customers view those organizations. Advancements in technology mean customers can order virtually any product and receive it in less than a week.

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Reasons to outsource accounting and bookkeeping services

Microsourcing

On the first day of 2024, Financial Executives International (FEI) shared a disturbing statistic with its members – more than 300,000 accountants and auditors had left their positions during the past two years 1. The sun had barely risen on the new year and the collective of chief financial officers, chief accounting officers, treasurers and tax executives had received another stark reminder of the pressures confronting businesses of all shapes and sizes.

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Maximizing your event-driven architecture investments: Unleashing the power of Apache Kafka with IBM Event Automation

IBM Services

In today’s rapidly evolving digital landscape, enterprises are facing the complexities of information overload. This leaves them grappling to extract meaningful insights from the vast digital footprints they leave behind. Recognizing the need to harness real-time data, businesses are increasingly turning to event-driven architecture (EDA) as a strategic approach to stay ahead of the curve.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Location, Location, Location – 2024 and beyond

Intelligent Sourcing

No matter what the angle or the time period, there has always been a death knell sounded over the future of offshoring. Over the years, many would have had it believed that business process delivery from locales near and afar would succumb to the advancements in automation and artificial intelligence. Equally, there has been a […] The post Location, Location, Location – 2024 and beyond appeared first on Intelligent Sourcing.

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7 customer experience trends in 2024

IBM Services

Customer experience (CX) defines a customer’s journey with a company, including both direct and indirect touchpoints. Businesses that place the emotional needs of the buyer persona at the forefront of the customer experience strategy fosters great relationships. Forrester reports that customer experience is a high priority for about 75% of global business and technology professionals and their organizations.

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The 90 day CIO: Moving Healthcare IT from Basement to Boardroom

Zinnov

Explore the intersection of Healthcare and technology in this episode featuring an insightful conversation between Dr. Luis Taveras, a seasoned Healthcare CIO with over 30 years of experience and Pari Natarajan, CEO of Zinnov. Talking about Healthcare IT strategy, the episode discusses the transformation of IT’s role in Healthcare. Dr. Luis shares his practical framework for driving impactful change from the CIO’s desk.

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15+ Best Highest Paying Remote Jobs

Global Expansion

Introduction — Power of Remote Work for Lucrative Paychecks! When we think about the highest-paying profession, we seek a lavish lifestyle. However, it is equally crucial to understand that the highest paying remote jobs also need the most dedication. Smart vocations demand clever talents to generate money quickly.

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The Impact of Apple’s Vision Pro Globally

Jonajo Blog

Apple’s Vision Pro is set to redefine global business operations with its groundbreaking mixed reality technology. Offering a blend of virtual and augmented reality experiences, the Apple VP have the potential to transform how companies operate across various industries worldwide. Vision Pro Technological Advancements Boasting Apple’s M2 and R1 chips, plus micro-OLED displays, Vision Pro offers immersive 3D experiences with superior resolution.

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The Intrapreneurial Leadership Playbook: How GCCs Can Drive More Global Roles from India

Zinnov

In 1997, the story of M. Douglas Ivester at Coca-Cola taught us a valuable lesson about the importance of succession planning. Ivester, the CFO of Coke, was the protégé of longtime CEO Robert Goizueta. When Goizueta passed away, the board appointed Ivester to take his place. This seemed like the right choice but what they missed out on was even though Ivester was skillful as a CFO, he did not have the leadership skills to lead a company.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Kenya – Court upholds affordable housing levy on 26 Jan 2024

Mercans

Changes in application of affordable housing levy The court of appeal on 26 th January 2024 rejected the govt. appeal to continue collecting AHL. The matter is in litigation until the hearing and determination of substantive appeal. The employers are not obliged to deduct or remit the levy until further notice. Please contact your Mercans’ services delivery team for any additional information regarding the implications of the above change Mercans Recommend View PDF Kenya- Court upholds affordabl

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The 90 day CIO: Moving Healthcare IT from Basement to Boardroom

Zinnov

Explore the intersection of Healthcare and technology in this episode featuring an insightful conversation between Dr. Luis Taveras, a seasoned Healthcare CIO with over 30 years of experience and Pari Natarajan, CEO of Zinnov. Talking about Healthcare IT strategy, the episode discusses the transformation of IT’s role in Healthcare. Dr. Luis shares his practical framework for driving impactful change from the CIO’s desk.

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In-House Vs. Outsourcing Call Center: Pros and Cons.

Go4Customer

Is your business at a crossroads in the realm of customer service, grappling with the crucial decision of whether to keep call center operations in-house or outsource them to third-party service providers? This pivotal choice can significantly shape the dynamics of your customer interactions and influence overall business success. Let's embark on a journey through the intricate landscape of customer service strategies, unraveling th.

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What Happens if You File Taxes Late

inDinero

Every year, right around the beginning of April, many people ask: “What happens if you file taxes late?” Filing your taxes after the deadline can bring serious consequences, including monetary penalties and the increased risk of an audit. If you’re worried you can’t make the deadline this year, don’t panic. In this article, we’ll outline the penalties and steps you can take to avoid or reduce them.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Non-disruptive SAP ERP modernization on IBM Power

IBM Services

SAP ECC has been the ERP solution for over two decades that runs the core business of many global enterprises. While SAP released their next-generation ERP, S/4HANA, in 2015 and announced its plans to discontinue the support for ECC by 2027, more than 60% of customers have yet to initiate their move to S/4HANA 1. A key reason for this hesitancy is the complexity and cost of migrating to a new ERP platform.

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AI meets ethics: Making tech work for everyone

Capgemini

AI Meets Ethics: Making Tech Work for Everyone Robert Engels Feb 8, 2024 We’re at a big turning point with tech. Mixing AI with good values is super important. But how do AI, doing the right thing, and trust all connect? IMHO being ethical and trustworthy in AI is key to making cool, responsible stuff. The choices we make with AI now will affect our future a lot.

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The autonomous AI revolution is here to transform our world

Capgemini

The Autonomous AI Revolution is Here to Transform Our World Andreas Sjöström Feb 9, 2024 Facebook Twitter Linkedin We’re on the brink of an AI revolution transforming how we work, live, and create. Imagine a world where swarms of autonomous, highly specialized, and organized agents work tirelessly, 24/7. Think about the massive leap we took from physical data centers to the cloud.

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Towards a unified virtual universe for mass engagement

Capgemini

Towards a Unified Virtual Universe for Mass EngagemenT Alexandre Embry Feb 9, 2024 Facebook Twitter Linkedin Building a persistent, open and interoperable #virtualworld Through gamified experiences to reach broad audiences remains on top of brand’s agenda. The Walt Disney Company investment of $1.5B in Epic Games is an iconic recent deal in that perspective.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.