The Global Small Business Blog

FEBRUARY 20, 2024

©iStock/syahrir maulana What do these examples have in common? Sony’s Playstation, Google's Gmail and 3M’s Post-it notes. They all have intrapreneurship in common which was first coined in the 1970s in the context of corporate organizations. Intrapreneurship was first coined in the 1970s – principally in the context of corporate organizations in a paper titled Intra-Corporate-Entrepreneurship.

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IBM Services

FEBRUARY 20, 2024

In an era of accelerating climate change , predicting the near-future can yield major benefits. For instance, when utility officials are aware that a heat wave is on its way, they can plan energy procurement to prevent power outages. When farmers in drought-prone regions are able to predict which crops are susceptible to failure , they can deploy additional irrigation.

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Research Design Administrative Government 124

Working Solutions Outsourcing

FEBRUARY 20, 2024

Working Solutions partnered with CCW Digital to sponsor a comprehensive market study that sheds light on the future of contact centers, revealing key insights that will shape the industry moving forward. Let’s delve into the findings and explore actionable recommendations to enhance your contact center operations.

Marketing 98

Marketing Call Center Customer Service Outsourcing 98

Zinnov

FEBRUARY 20, 2024

In 1985, Texas Instruments did something that no other organization had done before – they set up Global Capability Center (GCC) or an offshore center in India , sparking a trend. Though little-known today, it was an inflection point that set change in motion. The ‘90s rolled in, and India opened its door to the world. Many other big names like IBM, Accenture, and Microsoft started thinking, “Hey, maybe we should try offshoring, too.” Attracted by the promise of cost savings, they ar

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Offshoring Healthcare Government Engineering 64

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Perficient Digital Transformation

FEBRUARY 20, 2024

Leveraging Your CDP In today’s dynamic business landscape, harnessing the power of customer data is non-negotiable for success. Companies around the globe are increasingly turning to Customer Data Platforms (CDPs) to consolidate and manage their customer information effectively. While many organizations have already invested in a CDP, the addition of Salesforce Data Cloud can elevate their data strategy to new heights.

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Analytics Healthcare Regulations Streamline Operations 59

The Hackett Group

FEBRUARY 20, 2024

MIAMI, FL (February 20, 2024) – The Hackett Group , Inc. (NASDAQ: HCKT), a leading benchmarking, executive advisory and strategic consultancy firm that enables organizations to achieve Digital World Class ® performance, today announced its financial results for the fourth quarter, which ended on December 29, 2023. Financial Highlights Total revenue in the fourth quarter of 2023 was $72.4 million and revenue before reimbursements was $71.2 million, which exceeded the high end of our guidance.

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Advisory Management Sales Research 52

SEBPO

FEBRUARY 20, 2024

Outsourcing or AI with Todd Handy, Chief Revenue Officer of SEBPO Total 0 0 0 0 FEBRUARY 13, 2024 Outsourcing or AI? Todd Handy , an expert in sales, digital media, and outsourcing, shares his expertise on when and why agencies, publishers, and ad tech platforms should consider outsourcing to companies like SEBPO. He discusses signs to watch for, employee engagement strategies, and finding the right balance between human resources and AI.

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Perficient Digital Transformation

FEBRUARY 20, 2024

A popular JavaScript library, Axios has become a staple in modern web development, especially when handling HTTP requests in React applications. This blog will explore the ins and outs of using Axios with React, providing a complete guide and practical code examples to enhance your understanding. Getting Started with Axios in React Installation Step 1: Creating a React App Run the given command to build a new React app.

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Flexibility Management Software 52

Magellan Solutions

FEBRUARY 20, 2024

Did you know? Maximizing the potential of live chat outsourcing companies relies on mastering digital-first customer service. It’s more than just a strategy; it’s a make-or-break mission for businesses aiming to thrive in the digital era. Step into the competitive battlefield of customer support , where live chat and messaging have revolutionized real-time engagement.

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Outsourcing Sales Customer Service Customer Support 52

Perficient Digital Transformation

FEBRUARY 20, 2024

Prescription drugs reach patients through a complex web of entities. Among these, pharmacy benefit managers (PBMs) play a crucial role, handling reimbursements and negotiations with drug manufacturers and pharmacies. Three major PBM players – CVS Caremark, Express Scripts, and OptumRx – collectively command a significant 79% market share , orchestrating much of the industry’s dynamics.

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Pharmaceuticals Insurance Co-Sourcing Cost Control 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

V-Soft Consulting

FEBRUARY 20, 2024

With advancements in technology customers are getting accustomed to enhanced experiences. Businesses must strive to keep up with expectations to stay competitive, but it is a challenging task to keep up with modern customer service requirements. ServiceNow’s Customer Service Management (CSM) solution can help your organization boost your customer service to meet with the modern customers experience.

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Out-Tasking Customer Service Service Management 52

Zinnov

FEBRUARY 20, 2024

Tamil Nadu plans to subsidise salary costs for multination- als setting up global capabil- ity centres (GCCs).

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Global Expansion

FEBRUARY 20, 2024

W hether you are going on your first expat trip, becoming a digital nomad, or have previously lived in a foreign country, it is critical to examine the healthcare system's policies in your current location, right?

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Healthcare 40

Capgemini

FEBRUARY 20, 2024

The Gigafactory race is on: how are Siemens and Capgemini accelerating the battery manufacturing industry Capgemini Sept 13, 2023 Facebook Twitter Linkedin The battery industry faces a huge challenge to scale up its production capacity. The need for batteries continues to surge with unprecedented growth in the use of electric vehicles (EVs), the push for electrified public transportation, and increasing storage needs in the energy industry.

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Manufacturing Cybersecurity Software Design 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting