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Navigating the Shift to Next-Gen Customer Engagement Technology Products in the Life Sciences Sector | Blog

Everest Group

This shift has made it essential for enterprises to adopt an efficient channel management system. As a result, engagement channel optimization has become the most demanded module in next-gen customer engagement management, followed closely by content management and learning and training.

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Hackett: Generative AI Will Drive Profound Reductions In SG&A Cost and Staffing — Up to 40% Over the Next Five to Seven Years

The Hackett Group

The analysis considered: the elimination of structured work through hyper-automation; the ability to enable unstructured work by adopting digital assistants; and enhancing interactive work through personalization at scale. More information on The Hackett Group’s digital transformation services is available here: [link].

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Robotic Process Automation (RPA) – Technology Provider Landscape with PEAK Matrix® Assessment 2023

Everest Group

Robotic Process Automation (RPA) – Technology Provider Landscape The post-pandemic era marks a pivotal period for organizations worldwide as they grapple with the challenges of a global economic slowdown, geopolitical complexities, supply chain disruptions, and ongoing talent shortages.

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The Hackett Group: New FAO Service Provider Research Finds Wealth of Mature, Well-Established Solutions

The Hackett Group

Companies Need Digital-Ready Contracts That Not Only Deliver Cost Reduction But Also Focus on Business Value Creation and Innovation Miami, FL – December 13, 2023 – A new Hackett Value Matrix analysis of 15 leading finance and accounting outsourcing (FAO) service providers by The Hackett Group, Inc.

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What is Cognitive Procurement?

Obobo

What is Cognitive Procurement? In the digital age, procurement is a vital part of any business. Companies need to be able to source materials quickly and efficiently in order to remain competitive, and this is where cognitive procurement comes into play. What is cognitive procurement?

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Intelligent Process Automation (IPA) PEAK Matrix® Assessment 2023

Everest Group

Intelligent Process Automation (IPA) PEAK Matrix® Assessment As the world continues to shift toward digitalization, it has become imperative for businesses to keep up with the evolving landscape to remain competitive and resilient.

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Recap of CPO & Executive Virtual Series with ProcureAbility

SIG Speaks

Cognitive Computing. This will also be the emergence of a Procurement Social Network that will have its own digital application for RFx work. . . As technology continues to expand in businesses, companies will replace human operational tasks with more automation. Now on to Cognitive Computing. Hyper Cybersecurity.