Remove digital-foundation unified-service-management
article thumbnail

4 Foundational Technology Needs to Actualize Unified Commerce

Perficient Digital Transformation

Because of the excitement around all the possibilities Unified Commerce offers brands, but more so the opportunity it provides you, me, and the consumers that experience what brands have to offer daily. What technology systems are needed for Unified Commerce? All these behaviors are not purchases; they are interactions.

Sales 52
article thumbnail

Want to be a hybrid cloud winner? The recipe for XaaS success

IBM Services

Struggling with the limitations of conventional approaches, you recognize the imperative to embrace IT-as-a-service to stay ahead, with the infusion of AI becoming the catalyst for change. relative to 2022, with the highest being in infrastructure-as-a-service (at 23%) followed by software-as-a-service (SaaS, at 8.4%) and IT services (at 3%).

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Ways DSPM Elevates Customer Service Standards For Tech Companies

31 West

Tech companies are in a relentless pursuit to heighten the caliber of their customer service – a critical determinant of success. Amidst this endeavor, Data Security Posture Management (DSPM) emerges as a formidable ally. So what happens when DSPM becomes part of the customer service equation?

article thumbnail

Does MuleSoft Require Coding in 2023?

Groove Technology

As organizations strive for digital transformation and seek efficient ways to integrate their software solutions, it is essential to understand whether MuleSoft requires coding skills. They enable the connection between different systems, applications, and services. APIs serve as the backbone of MuleSoft's integration ecosystem.

Software 130
article thumbnail

Unleashing Synergy: Why Salesforce Data Cloud is the Perfect Companion to Your Existing CDP

Perficient Digital Transformation

Companies around the globe are increasingly turning to Customer Data Platforms (CDPs) to consolidate and manage their customer information effectively. Comprehensive Data Enrichment Data Cloud offers a vast repository of CRM and integrated back-end data, providing a valuable supplement to the first-party data typically managed by CDPs.

article thumbnail

Unlocking Innovation: A Composable Commerce Approach to Headless with SAP Commerce

Perficient Digital Transformation

It provides a robust foundation for e-commerce endeavors, equipped with out-of-the-box features for both domestic and commercial applications. By pairing the SAP Composable Storefront with professional services, businesses can streamline operations and save both time and money.

article thumbnail

Zendesk vs ServiceNow Compared 2023

31 West

Customer service is one of the main building blocks of businesses today. So, if you are looking to optimize your service desk, employing customer service software would be a good option. The software can help you create, manage, and track customer requests and issues. Zendesk: What is it?