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The Crucial Steps to Success: Preparing for an Order Management Project

Perficient Digital Transformation

Embarking on an order management project is a significant undertaking for any organization. The success of such projects hinges on meticulous preparation, particularly in terms of collecting and categorizing requirements and effectively managing the associated change. Collecting and Categorizing Requirements: 1.

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Why Order Management is the ‘Secret Sauce’ for Improved Customer Experience in 2022

Perficient Digital Transformation

When we typically think of exceptional customer experience (CX) in the digital context, we usually talk about things like best-in-class site design, easy and intuitive checkout workflows, and an overall site experience that meets and exceeds the expectations of our customers and their various personas. Flexible Delivery Options.

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Deep Dive into IBM Sterling Certified Containers and Cloud Solutions

Perficient Digital Transformation

Many retailers are embarking on a digital transformation to modernize and scale their order management system (OMS) solution. Built on a modern architecture, the solution wraps Docker containers around order management business services. K8s is referred to Kubernetes. For any other Kubernetes cluster, ingress is created.

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The future of order management solutions: freedom of choice and flexibility

IBM Services

But without real-time reliable views of inventory, shipments and automated order orchestration processes, retailers are unable to deliver on order promises. Order management platforms must provide businesses with options that allow for flexibility and agility in both capabilities and deployment.

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People of Perficient: Meet Zach Zalowitz, Principal OM

Perficient Digital Transformation

Zach Zalowitz recently joined Perficient Digital as a Principal within our Order Management (OM) practice, bringing more than 15 years of experience in omni-channel supply chain solutions and hands-on experience with a focus on retail apparel and consumer packaged goods. Why is getting order management right so important for brands?

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What does Ryan Gosling have to do with the ‘ERP vs. OMS’ Conversation?

Perficient Digital Transformation

Choosing the Right Solution: ERP vs. Order Management for Supply Chain and Customer Support In today’s complex business landscape, efficiently managing your supply chain and providing excellent customer support are critical to staying competitive and meeting customer expectations. there is no simple answer either.

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Networks unchained: the shift toward intent-based autonomous operations

IBM Services

To succeed in the modern era, CSPs need versatile teams, including data scientists for data interpretation and operations, software developers for automation through vendor application programming interfaces (API) and service assurance engineers for designing closed loops to ensure service reliability. What are intents?