Remove company automation-ai generative-ai-around-globe
article thumbnail

AI in commerce: Essential use cases for B2B and B2C

IBM Business Partners

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. Successful integration of AI in commerce depends on earning and keeping consumer trust.

article thumbnail

How IBM is helping accelerate AI adoption and application centric connectivity

IBM Services

Accelerating AI adoption and skills for the telecoms sector The AI skills gap is very real: executives estimate that 40% of their workforce will need to reskill as a result of implementing AI and automation over the next three years. The telecom industry is no exception.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How the right data and AI foundation can empower a successful ESG strategy

IBM Services

A well-designed data architecture should support business intelligence and analysis, automation, and AI—all of which can help organizations to quickly seize market opportunities, build customer value, drive major efficiencies, and respond to risks such as supply chain disruptions.

article thumbnail

Putting citizens at the center of government services with AI

IBM Services

As governments around the globe continue experimenting with the use of AI, and looking into ways to tap into foundational models offered by generative AI, one important question stands out: How will citizens benefit from the technology? Yet AI’s impact on the public sector could be even more profound.

article thumbnail

Sustainability trends: 5 issues to watch in 2024

IBM Services

As part of their energy transition plans, many countries are increasing their use of clean energy—that is, power generated from recyclable and regenerating sources, such as solar, wind, geothermal and more—to reduce their carbon footprint. Research expects that transitioning to a circular economy could generate USD 4.5

article thumbnail

The Promising Future of AI Translation in CXM | Blog

Everest Group

Driven by new technological innovations, Artificial Intelligence (AI) translation holds the promise to reshape the customer experience by transforming conversation channels, increasing agent efficiency, and reducing the need for language specialist talent. What is AI translation? Let’s explore its promise further.

article thumbnail

6 ecommerce trends to watch

IBM Services

As the ecommerce market grows exponentially, six trends projected to heavily impact the global market are artificial intelligence (AI), augmented reality, live commerce, online-to-offline ecommerce, social commerce and voice assistants. During the Covid-19 pandemic, the rate of digital adoption doubled across the globe.