Capgemini

APRIL 11, 2023

As the geopolitical upheavals and the pressures of inflation continue to impact business operations across industries, it’s critical for organizations to reimagine their shared services operating model and the technology supporting them. But what are some of the key challenges faced by SSOs?

Service 52

Service Shared Services Reduced Costs Global Business Services 52

NoonDalton

NOVEMBER 27, 2023

By outsourcing these tasks, small business owners can focus more on core business activities, strategic planning, and growth. Consistency, Collaboration, and Relationship Building Consistency Issues: For growing enterprises, maintaining a consistent quality of work, especially in customer-facing roles, is crucial.

Administrative 52

Administrative Out-Tasking Outsourcing Flexibility 52

Everest Group

SEPTEMBER 21, 2021

This role is part of the Pricing Assurance practice, which assists buyers and service providers with pricing decisions in outsourcing arrangements. Communicate and interact with senior stakeholders in major outsourcing service providers and recipients of global services, to address their pricing related issues.

Global Sourcing Advisory 40

Global Sourcing Advisory BPO Advisory Strategic Sourcing 40

Premier BPO

AUGUST 3, 2021

Utilizing the services of an outsourcing company will provide you with a few options to choose from, your new team structure. Depending upon the type of services required from your BPO partner and respective geographical locations they operate in, you can pick what befits your organization. Shared Service Team.

BPO 52

BPO Right-Sizing Outsourcing Out-Tasking 52

Everest Group

OCTOBER 18, 2021

The candidate must be able to analyze, write, participate actively in the sales cycle, consult, present in front of large and small audiences, work with senior executives, develop complex and compelling scenarios, and work with clients solving strategic outsourcing issues. Collaborative work style; strong interpersonal and team skills.

Advisory 40

Advisory Offshoring Sourcing Sales 40

Magellan Solutions

JUNE 23, 2021

That is why in this article we will help you look at the current pricing structure of contact center companies and the optional services that’s not included in it, yet. Current Pricing Structure for Outsourced Call Center Services. Like in inbound call centers, you have the option of using shared or dedicated call centers.

Call Center 52

Call Center Service Outsourcing Customer Service 52

SIG Speaks

MAY 2, 2022

The shift to remote or hybrid work brought on by the pandemic has made it very clear that strong internal collaboration is essential to every business. How will Sourcing for Outsourcing and Shared Services Change Going Forward? learn more. . Bridging the Gap between Procurement & Finance. learn more. .

Sourcing 40

Sourcing Finance Shared Services Automation 40

Influx

OCTOBER 3, 2023

With a reliable and easy-to-use messaging app like Slack , teams can stay connected by sharing files and collaborating more efficiently in a centralized place. Communication and collaboration - Asana provides a platform for team members to communicate and collaborate on tasks. Learn more about Asana.

Management 52

Management Customer Support Right-Sizing Analytics 52

Intugo

MAY 19, 2023

Level of technology in Mexico According to the Ministry of Economy, Mexico has become the fourth largest exporter of IT services worldwide. In addition, it has been classified as the sixth-best destination for outsourcing services and contact and call centers. in the period under consideration.

Government 52

Government Information Technology Software Research 52

SIG Speaks

FEBRUARY 1, 2022

How will Sourcing for Outsourcing and Shared Services Change Going Forward? Recently the Sourcing Industry Group (SIG) and DATAMARK, Inc collaborated on a short survey to look at the evolving trends and market perspectives for outsourcing and shared services, post pandemic. learn more. .

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

How will Sourcing for Outsourcing and Shared Services Change Going Forward? Recently the Sourcing Industry Group (SIG) and DATAMARK, Inc collaborated on a short survey to look at the evolving trends and market perspectives for outsourcing and shared services, post pandemic. learn more. .

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

JANUARY 5, 2022

Equally important, we can better mitigate risks and work more effectively by providing the right amount of effort to manage and build a collaborative relationship with its key suppliers. Contract governance outlines how the company manages its contracts and business relationships with suppliers, outsource service providers and partners.

Sourcing 40

Sourcing Government Right-Sizing Risk Management 40

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Prove that collaboration doesn’t have to happen in a conference room? For the first time in its short history, the model was tested, and it passed with flying colors. Show the enterprise how to work globally?

Global Business Services 52

Global Business Services Advisory Jobbing Offshoring 52

SIG Speaks

MARCH 1, 2022

How will Sourcing for Outsourcing and Shared Services Change Going Forward? Recently the Sourcing Industry Group (SIG) and DATAMARK, Inc collaborated on a short survey to look at the evolving trends and market perspectives for outsourcing and shared services post-pandemic. learn more. .

Sourcing 40

Sourcing Shared Services Automation Outsourcing 40

Magellan Solutions

FEBRUARY 24, 2022

Outsourcing Lead Generation: A Comprehensive Guide for Choosing the Right Provider. That’s where outsourcing leads come in. What is Lead Generation Outsourcing? Why Outsource Lead Generation? . Having a service provider do a business task for you is called “outsourcing.” This is true. .

Sales 40

Sales Outsourcing BPO Out-Tasking 40