Magellan Solutions

MAY 27, 2021

The best call center providers focus on quality customer services over vanity numbers. Enough with the call center power rankings. Quality over quantity, that’s the principle call centers should start to uphold. In short, call center services , like customer service, can make or break your business.

Call Center 52

Call Center Service BPO Customer Service 52

Magellan Solutions

FEBRUARY 12, 2021

Are you considering getting an order taking call center? Why not outsource it to the Philippines? Inform the customer about the product. Order taking call centers are a valuable asset to have. Believe it or not, the Philippines is the top call center in the world. TALK TO US!

Call Center 52

Call Center BPO Out-Tasking Outsourcing 52

Magellan Solutions

MAY 14, 2021

Amidst the pandemic, entrepreneurs are looking to ditch their traditional call center partner. The pandemic has affected each and every business in the world. In April 2020 Deloitte conducted a study on various global companies and they found out that 22% of companies are planning on outsourcing more.

Call Center 52

Call Center BPO Customer Service Sales 52

CGS Inc

OCTOBER 14, 2021

Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. With optimized call center resources to serve global clients, CGS offers a unique hybrid approach through automation and live agents in its contact centers located in North America, South America, Europe, Asia and the Middle East.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Magellan Solutions

AUGUST 17, 2020

The outsourcing industry is constantly growing with more businesses globally utilizing it. Companies from Western countries, UK, Australia, and many more commonly seek help from the top outsourcing destinations in Asia. Because it is a hassle-free and cost-efficient process. Asia – the Top Pick of Business Owners.

Outsourcing 52

Outsourcing Call Center Business Process Outsourcing Offshoring 52

Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? Many businesses told us that 2022 was a down year and a time of uncertainty. Many businesses told us that 2022 was a down year and a time of uncertainty.

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BPO Outsourcing Nearshoring Call Center 52

Magellan Solutions

JULY 14, 2021

Other industries can outsource customer service and yield all of its benefits as well. When we talk about customer support outsourcing , most businesses will immediately think of big industries such as Information Technology and Finance. We will also look at the go-to call centers of companies in the Philippines.

Customer Service 52

Customer Service Outsourcing Call Center Service 52

Magellan Solutions

APRIL 8, 2021

Are you looking for the best way to outsource your data entry services ? Data entry plays a big role in the economy and businesses. But as a growing business, you would want an outsourcing partner that you can call the best. In this article, we will discuss the best ways to outsource a data entry service.

Data Entry 52

Data Entry Outsourcing BPO Call Center 52

VXI

NOVEMBER 3, 2021

First-time outsourcing can be a difficult task for some. Seeking a partnership with an external service provider to do an essential task has been a practice for many years, but there are still certain business entities that are on the fence about whether or not to go through with it. DO take note of the time zone difference.

Outsourcing 52

Outsourcing BPO Offshoring Nearshoring 52

Magellan Solutions

JUNE 1, 2021

Stop thinking of non-voice services as an afterthought in customer service outsourcing, because it is so much more. The first thing that comes into people’s mind about call centers are voice based services. However, chat and writing support services are as equally important to businesses as its counterpart.

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Magellan Solutions

MARCH 27, 2024

Did you know that nearly 8 out of 10 businesses are outsourcing their information technology (IT) functions? However, managing technical support can be time-consuming and costly and distract you from your core business goals. Business process outsourcing (BPO) companies offer tailored technical support to meet diverse needs.

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BPO Call Center Software Outsourcing 52

Magellan Solutions

FEBRUARY 3, 2021

Most of them have this preconceived myths about healthcare BPO. . Businesses, who outsourced their products, are afraid that customers won’t be able to get them. Myth 3: Outsourcing is expensive. Getting an outsourcing partner sometimes sounds like an expensive affair. Magellan Solutions Outsourcing Inc.

Healthcare 52

Healthcare BPO Business Process Outsourcing Call Center 52

Magellan Solutions

FEBRUARY 14, 2021

You have a business and want you to get a call center to help you. The problem is, you are clueless about what to look for in getting a Dental Answering Service BPO? As the name suggests, a dental answering service responds to dental calls. That is where a business process outsourcing (or BPO) company comes in.

BPO 52

BPO Call Center Service Business Process Outsourcing 52

Magellan Solutions

MARCH 9, 2021

Factors You Should Know About Customer Service Outsourcing. Customer service outsourcing is a strategy to improve customer retention. Top businesses succeed due to a lot of reasons and among them is good customer service. But how do we gauge that customer service plays a vital role in business? Percentage.

Customer Service 52

Customer Service Outsourcing Service Offshoring 52

Magellan Solutions

AUGUST 12, 2021

Often, this is in the form of a single query survey that customers take after contacting your business call center. . Which means they are not happy with your product and have had a history of at least one complaint with your business. . How companies that outsource to Philippines leverage NPS to drive growth?

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

Pure Moderation

OCTOBER 4, 2021

Everything You Need To Know About Outsourced Customer Support. Outsourcing customer support is not about cutting corners, it’s about fulfilling the needs of your customers in the best possible way. Read on to discover how it can be the difference between a ‘good’ business and a ‘great’ business.

Customer Support 52

Customer Support Outsourcing Customer Service Call Center 52

Magellan Solutions

AUGUST 21, 2021

Due to the Covid-19 virus outbreak, outsourcing Philippines becomes a hotspot of many innovative remote strategy. How do Filipino professionals and BPO Manila Philippines agents feel about working remotely? Outsourcing companies in the Philippines also experience this demand. KDCI Outsourcing. But is it effective?

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

VXI

NOVEMBER 11, 2021

The biggest deals in the US include the $30 billion acquisition of Willis Towers Watson by AON, US$21 billion acquisition of Maxim Integrated by Analog Devices, and US$21 billion acquisition of Speedway gas stations by Seven and I. Change is constant in all businesses, most especially in the BPO industry.

BPO 94

BPO Call Center Business Process Outsourcing Outsourcing 94

Magellan Solutions

MAY 12, 2020

The main reason why companies outsource call center services and back-office functions is to cut back on their overhead and operational costs. But is this worth the risks involved in this business activity? Domestic Solutions vs. Outsourced Jobs. Endless Possibilities Brought by Outsourcing.

Outsourcing 52

Outsourcing Offshoring Call Center BPO 52

Magellan Solutions

AUGUST 11, 2021

Failure is a part of processes, even for outsourcing companies. Magellan Solutions ‘ research shows that 50% of the outsourced projects either fail outright or just fail to meet the expectations. . Outsourcing, even if it is an established industry, is an experiment and a risk. We’re not perfect as well.

BPO 52

BPO Outsourcing Business Process Outsourcing Out-Tasking 52

Magellan Solutions

FEBRUARY 16, 2021

Are you looking to outsource legal transcription, but you need convincing first? Businesses always talk about outsourcing their services, but what does that mean? Outsourcing refers to the process wherein an external provider provides the service. It’s like having an extension of your business.

Outsourcing 52

Outsourcing BPO Reduced Costs Jobbing 52

VXI

NOVEMBER 11, 2021

The biggest deals in the US include the $30 billion acquisition of Willis Towers Watson by AON, US$21 billion acquisition of Maxim Integrated by Analog Devices, and US$21 billion acquisition of Speedway gas stations by Seven and I. Change is constant in all businesses, most especially in the BPO industry.

BPO 90

BPO Call Center Business Process Outsourcing Outsourcing 90

Magellan Solutions

MAY 10, 2024

Like other businesses that need extra hands to keep their operations running, property owners also turn to virtual assistants as a strategic move to provide exceptional service and maintain a competitive edge. Keep reading to learn more about having a virtual assistant for Airbnb and how it can help elevate your hosting.

Out-Tasking 52

Out-Tasking BPO Administrative Call Center 52

Magellan Solutions

FEBRUARY 8, 2021

Telehealth in Healthcare Business Process Outsourcing. We are a global leader in delivering stellar customer experience and back-office support. We are one of the leading inbound call center and BPO solutions providers in the Philippines. If you want to know more about us, you can contact us now.

Healthcare 52

Healthcare BPO Business Process Outsourcing Call Center 52

Magellan Solutions

JUNE 17, 2019

Are you facing the dilemma of deciding where to outsource some of your non-core business activities? It’s a no-brainer that most businesses, especially in the western part of the globe, have been outsourcing their work. Since 2011, more and more US companies rely on Filipinos to do outsourcing work.

Outsourcing 70

Outsourcing BPO Cybersecurity Call Center 70

Magellan Solutions

FEBRUARY 10, 2021

Customers start to complain about the lack of a 24/7 service. An after-hours call center (also known as out of hours call center) handles calls after work hours. Well, there are three logical reasons why you should get an out-of-hours call center partner. After Hours Call Center in Manila.

Call Center 52

Call Center Service Banking Sales 52

Magellan Solutions

FEBRUARY 16, 2021

Believe it or not, there is still a high demand for outsourcing providers. Although many call centers are emerging, businesses still choose the Philippines. Although many call centers are emerging, businesses still choose the Philippines. Call Center Outsourcing Philippines.

BPO 52

BPO Call Center Outsourcing Out-Tasking 52

Magellan Solutions

AUGUST 13, 2021

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

BPO 52

BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

MARCH 10, 2022

Why Outsource Your Bookkeeping Services, Anyway? One of the most popular questions asked by SMEs is “Why do they need to Outsource Bookkeeping services ?”. And having their bookkeeping done by someone else will help them keep their business’s finances in order. . Now more than ever, businesses are worried about their data.

Outsourcing 40

Outsourcing Service BPO Out-Tasking 40

Magellan Solutions

SEPTEMBER 9, 2022

Over 70% of leaders in finance and accounting, advisory and tax services, think that Artificial Intelligence (AI) will affect data-driven insights, according to the EY 2020 Global Tax and Transformation survey. AI is widely used in businesses. The Problem with Accounting AI and the Role of BPOs. 3 BENEFITS OF AI IN ACCOUNTING.

Accounting 75

Accounting BPO Out-Tasking Finance 75

Magellan Solutions

MAY 29, 2021

Healthcare leaders are now enlisting the assistance of healthcare BPO support services to help them examine the role of social media in doing busines s. They use social media platforms to send training materials and conduct case-to-case simulation even if the participants are working from home. Setting Appointments.

Healthcare 52

Healthcare BPO Call Center Research 52

Magellan Solutions

MARCH 21, 2019

Call center agents started to receive and deal with customers who saw an advertisement from TV, newspapers, and radio. Upon realizing the need to proactively get in touch with customers instead of waiting for their calls, the management and the client decided to expand the business by starting an outbound campaign.

Call Center 40

Call Center Accounting Sales BPO 40

Magellan Solutions

AUGUST 13, 2021

Does the business process outsourcing industry in the Philippines experience any limitations to content moderation? Automated tools are used to curate, organize, filter, and classify the information we see online. Magellan Solutions as the best tech outsourcing companies in the Philippines. contact-form-7].

BPO 40

BPO Government Automation Accounting 40