Magellan Solutions

MARCH 26, 2024

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. What to Look For in an SME Customer Service BPO More than the surface, small and medium enterprises need a Business Process Outsourcing partner for customer services.

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Magellan Solutions

APRIL 15, 2021

The Importance of Customer Service Outsourcing for SMEs. There are a lot of advantages when going for customer service outsourcing. They’d rather take a risk in improving their product than outsourcing. With this in mind, let us take a look at the importance of outsourcing customer service for SMEs.

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Magellan Solutions

MAY 17, 2021

How BPO Real Estate Firms Can Maximize Their Operation Through Outsourcing. Outsourcing is the go-to when industries want to scale up and improve flexibility. BPO real estate is no stranger to that need and reaps the benefits of outsourcing in the last few years. While BPO mortgage is for foreclosures or short sales.

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Magellan Solutions

SEPTEMBER 10, 2019

Outsourcing a call center is a promising idea, especially if you want to lower costs. Once a taboo subject, outsourcing is now the status quo. But there’s more to outsourcing than meets the eye. What Is An Outsourced Call Center? Call center outsourcing services can also be a short-term or a long-term partnership.

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Magellan Solutions

AUGUST 2, 2021

Telemarketing Philippines is obviously making a conscious effort to eradicate common misconceptions when outsourcing to a BPO company. Around 68% of businesses in the US outsourced their functions to an offshore company like telemarketing Philippines. It could cause a performance issue with your in-house sales team.

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Magellan Solutions

SEPTEMBER 4, 2021

With so many businesses looking for Back Office Service BPOs, it’s only natural to wonder how important they are. Outsourcing back-office support has numerous benefits for a company. . Both definitions are correct, and they stem from different business tactics used throughout the early stages of a company’s development.

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Magellan Solutions

JULY 4, 2021

Hiring Agents from Happy Customer Service Outsourcing Companies Will Bring Tremendous Advantage for Your Business. 56.14% of customers expect to talk to friendly customer service agents every time they call a business. With this, this must be a top priority for SMEs looking for customer service outsourcing companies.

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Magellan Solutions

JUNE 12, 2021

Without studying the outcome of other businesses, you won’t be able to succeed in your own venture. In this article, we will discuss the top 4 challenges faced by SMEs and how outsourcing back office functions can solve these issues. They have 3 times faster approval for small business applications. . Lack of Financial Access.

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Everest Group

OCTOBER 18, 2021

The candidate must be able to analyze, write, participate actively in the sales cycle, consult, present in front of large and small audiences, work with senior executives, develop complex and compelling scenarios, and work with clients solving strategic outsourcing issues. Key responsibilities. IT ADM, IT Infrastructure etc.).

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Magellan Solutions

FEBRUARY 6, 2021

What is Telemarketing Outsourcing? It is established that telemarketing is an effective business technique. It is a common practice for any business to outsource this customer service offshore. For telemarketing outsourcing , Philippine call center companies offer this service. That is a fact.

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Magellan Solutions

FEBRUARY 4, 2021

Firms also outsourced to offshore call centers. As an illustration, the estimated cut on the budget when outsourcing your service is 20%-30%. By all means, outsourcing in there helps maintain the profit of your business. Filipino call center agents are the perfect employees for your outsourced business.

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Call Center BPO Sales Outsourcing 52

Magellan Solutions

FEBRUARY 4, 2021

Firms also outsourced to offshore call centers. As an illustration, the estimated cut on the budget when outsourcing your service is 20%-30%. By all means, outsourcing in there helps maintain the profit of your business. Filipino call center agents are the perfect employees for your outsourced business.

Call Center 52

Call Center BPO Sales Outsourcing 52

Everest Group

SEPTEMBER 19, 2022

events, meetings, calls, speaking engagements) to build/represent the brand, create relationships, and identify business opportunities. Lead business development efforts (proposals, sales pursuits, etc.) with support from research sales team and analyst team. Interact with the market (e.g., Experience/Aptitude.

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Magellan Solutions

AUGUST 6, 2021

But now, many companies that outsource to Philippines also have their eyes on their non-voice services. In this article, we will discuss some unknown functions that SMEs can outsource to the business process outsourcing industry in the Philippines. Most companies don’t know that they can outsource this specific function.

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Magellan Solutions

JULY 7, 2021

Outsourcing to BPO Philippines and other nations reduce the chances for American citizens to get jobs? Well the truth is, it’s still impossible to know what the true impact of outsourcing is to the economy. With all of the debate surrounding outsourcing, it is a good idea to review the facts and data. Is it true?

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Magellan Solutions

JULY 6, 2022

But now, many companies that outsource to Philippines also have their eyes on their non-voice services. In this article, we will discuss some unknown functions that SMEs can outsource to the business process outsourcing industry in the Philippines. Most companies don’t know that they can outsource this specific function.

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BPO Service Call Center Accounting 40

Magellan Solutions

OCTOBER 28, 2021

Outsourcing this service will provide you with an offsite receptionist who will answer your phone if you are unavailable. This outsourced staff will either take the message, schedule an appointment, or reroute the call to a member of your facility who can better assist the caller. What Does It Mean For Your Medical Practice.

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Premier BPO

AUGUST 19, 2021

Outsourcing has gradually become a permanent feature of businesses globally, especially when focused on cost-reduction, expansion of talent pool, and geographical redundancy. To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Outsourcing.

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Magellan Solutions

JUNE 6, 2021

Before dealing with an outsourced phone support provider, you should check what kind of contract they have for your business. Looking for an affordable and quality outsourced phone support provider is a hard task because you need to compare a lot of BPO companies. Then multiply this to their share per closed sales (S%).

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Magellan Solutions

MAY 21, 2021

In case you have not realized, eCommerce Outsourcing has many contradictions. The business world is full of contradicting ideas, terms, processes, goals, and laws. ECommerce Outsourcing comes from the idea that SMEs should have the opportunity to level the playing field with big companies. But should you avoid it?

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Magellan Solutions

APRIL 25, 2023

Answering service agents filter and prioritize calls according to your business needs. They take messages when you can’t respond to them, block unwanted sales calls, and connect VIPs as necessary. In that way, your employees can focus on core business tasks without compromising excellent customer service.

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Magellan Solutions

JUNE 21, 2021

It is the reason why managed cloud service becomes popular in the outsourcing industry. So you no longer have to worry if you need to outsource but have to use cloud at the same time. Because of the pandemic, a lot of businesses prefer to have a contactless transaction. More Efficient Business Operation. Cost Effective.

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Microsourcing

APRIL 9, 2024

With more than 5 billion internet users worldwide 2 , global retail eCommerce sales are estimated to exceed $6.3 Source: Global Ecommerce sales growth from 2017 to 2023 Source: Global. Download Scientific Diagram (researchgate.net) What is outsourcing in retail and eCommerce?

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