Magellan Solutions

JANUARY 17, 2024

The future of outsourcing in 2024 has been a topic of much concern lately. The outsourcing industry is projected to expand at a compound annual growth rate (CAGR) of 6.69% to reach US$0.45 However, there are challenges in the industry—the changes in the global economy, the scarcity of workers, and the increase in inflation.

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Magellan Solutions

MARCH 22, 2024

However, managing IT systems can overwhelm business owners, particularly those without dedicated in-house IT departments, and this is where outsourced IT services come into play. This challenge makes outsourcing IT services a feasible alternative. Outsourcing skips these costs—you just pay for what you use.

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Magellan Solutions

MAY 21, 2024

37% of small businesses outsource accounting and IT services, showing immense popularity. Outsourced accounting for startups is essential for survival. Outsourcing your accounting can free you from the burden of number-crunching and let you focus on growing your business. What Is Outsourced Accounting for Startups?

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Accounting Outsourcing Finance Time Savings 52

Mercans

SEPTEMBER 25, 2023

Today, we are delighted to announce a groundbreaking collaboration with Infosys (NYSE: INFY), a renowned global outsourcing, business consulting and digital services leader. This formidable partnership empowers Infosys to revolutionize the digitalization of payroll delivery, forever altering the industry’s landscape.

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Payroll BPO Business Process Outsourcing Service 52

Magellan Solutions

FEBRUARY 14, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Keep reading as we’ll show you why healthcare call center outsourcing in the Philippines is worth it. This improves customer satisfaction.

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Call Center Healthcare Outsourcing Insurance 98

Offshore India Data Entry

OCTOBER 29, 2023

The data processing and business process outsourcing (BPO) landscapes have been fundamentally altered in recent years by emerging technologies like artificial intelligence and automation. These advanced technologies are enabling BPO companies to unlock unprecedented levels of efficiency and productivity.

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Offshore India Data Entry

OCTOBER 3, 2023

As the manufacturing industry expands globally after the pandemic, efficient document management remains a challenge. Outsourcing documents scanning service to offshore companies helps you converts physical files to digital formats streamlined in the cloud. Compliance simplifies with encrypted cloud records.

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Magellan Solutions

MARCH 5, 2023

The Philippines has been a favorite for business process outsourcing for many years. Filipinos have earned a spot for providing excellent BPO services. No wonder western countries like the United States and Australia chose to outsource customer services and technical support to them.

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Shared Services Service BPO Business Process Outsourcing 98

Magellan Solutions

AUGUST 31, 2021

Looking for a back office outsourcing company to assist you? For SMEs, a 24/7 and full back-office operations are no longer impossible in today’s digital environment all thanks to BPO companies in the Philippines. . Why Outsource in the Philippines? Outsourcing Your Back-Office Needs to a PH BPO.

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Magellan Solutions

NOVEMBER 10, 2023

When one searches for “outsourcing countries” on the internet, Outsourcing Philippines vs India stands out. Because these two countries offer outsourced services that can cater to businesses of all kinds. India offers reasonable labor rates and is a viable outsourcing alternative. Intrigued why?

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Magellan Solutions

MAY 2, 2024

One popular tactic is outsourcing to other countries to make operations more efficient. As the global economy becomes increasingly interconnected, the appeal of outsourcing offshore has soared. The global BPO market is projected to reach $525 billion by 2030 , growing at over 9% annually.

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Premier BPO

OCTOBER 3, 2023

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

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Magellan Solutions

MAY 16, 2024

Did you know that outsourcing can transform your business , with 65% of companies finding it a game-changer? Deloitte believes using an outsourced call center is vital to delivering exceptional customer experiences. An outsourced call center can be your secret weapon for delivering exceptional customer experiences. Read along!

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Call Center Outsourcing Flexibility Customer Service 52

Offshore India Data Entry

JULY 6, 2021

The advancement in machine learning and artificial intelligence had brought in a solution for this difficulty and that is data automation. Anyhow, the best way to handle your data entry needs is to outsource it to an experienced BPO company that can accept your needs and will study them, improve them, and ultimately will automate them.

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Offshore India Data Entry

MARCH 22, 2024

Here’s where a medical data entry outsourcing company comes in. By outsourcing medical data entry , healthcare providers can achieve greater efficiency, and accuracy, and ultimately, improve patient satisfaction. So, to reduce errors and discrepancies, a reliable data entry service provider can do more.

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Magellan Solutions

MARCH 13, 2024

Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. What is Offshoring?

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NoonDalton

JULY 31, 2023

Business Process Outsourcing (BPO) has evolved from being a supplemental aspect of companies to an integral part of business strategies across industries. A Historical Glimpse: The Digital Foundations of BPO The early 2000s marked a significant milestone for the BPO industry.

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BPO Robotics Process Automation Business Process Outsourcing Outsourcing 52

Magellan Solutions

OCTOBER 17, 2023

Inbound call center services can help your company achieve an average conversion rate of 10%. Inbound call center outsourcing is a cost-effective solution that enables businesses to deliver superior and customized service to keep customers from straying to competitors. But don’t just take our word for it.

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Magellan Solutions

MAY 3, 2024

Fortunately, SMEs can explore outsourcing vs offshoring solutions as viable strategies to reduce costs and free up resources for adopting emerging technologies. So, between outsourcing vs. offshoring solutions, which one works for you? Labor Cost One of the primary drivers for outsourcing is labor cost arbitrage.

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Magellan Solutions

NOVEMBER 24, 2023

These numbers prove the importance of enhancing customer support services and, fortunately, outsourcing technology-enabled businesses to sustain customer support cost-effectively. Among the most popular outsourcing centers worldwide is the Philippines. How Can Outsourcing Customer Support to the Philippines Help Enhance the CX?

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Magellan Solutions

MAY 19, 2023

BPM allows companies to enhance the quality of their services and goods. We will also discuss the role of outsourcing in business process management. Are you wondering how you can improve your business process with outsourcing? And this allows businesses to provide outstanding service to clients.

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Premier BPO

APRIL 28, 2023

Session on Best Practices by Premier BPO: Hear from our outsourcing expert, Premier BPO COO, Dave Shapiro on the Best Practices of Offshore Outsourcing. Learn how CX has evolved over the decades to elevate customer experience and how you can streamline your operations for omnichannel when outsourcing.

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Everest Group

MAY 16, 2024

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. Though FAO is the most mature BPO segment, there is enough white space for new and incumbent players to mark their presence in the market.

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Service Advisory Finance Accounting 64

Magellan Solutions

APRIL 26, 2024

Look no further and outsource accounts payable. It could be your business’s game-changing solution. The accounts payable outsourcing services market is projected to reach a staggering multimillion-dollar valuation by 2029. Learn how this solution can transform your financial operations.

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Offshore India Data Entry

NOVEMBER 3, 2023

Outsourcing medical billing data entry to experienced BPO companies in India can help healthcare providers improve revenue cycle management, reduce costs, and streamline operations. Moreover, the expense of healthcare services in the United States is a rising concern at present.

Data Entry 52

Data Entry Outsourcing Healthcare Offshoring 52

Intugo

JANUARY 23, 2024

Choosing Business Outsourcing Companies Businesses today are often faced with the challenge of deciding whether to handle specific functions in-house or to outsource them to specialized external providers. Industry Expertise An outsourcing partner familiar with the nuances of your industry will offer more targeted solutions.

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Outsourcing Nearshoring Call Center Flexibility 59

Offshore India Data Entry

NOVEMBER 16, 2023

Introduction to Mortgage Processing Mortgage processing is a specialized service dedicated to lenders or financial organizations that have to process mortgages. Mortgage loan processing services offer financial organizations a competitive edge by focusing on the core functions of business.

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Outsourcing Out-Tasking Regulations BPO 52

Magellan Solutions

FEBRUARY 15, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Keep reading as we’ll show you why healthcare call center outsourcing in the Philippines is worth it.

Call Center 52

Call Center Healthcare Outsourcing Insurance 52

Intugo

FEBRUARY 7, 2024

Unlocking Efficiency and Excellence: The Benefits of Outsourcing Customer Service to Mexico Prioritizing customer satisfaction, companies now consider outsourced customer service a necessity. Moreover, the Mexican government has implemented policies and initiatives to encourage foreign investment and outsourcing.

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Magellan Solutions

APRIL 1, 2024

Managed IT support and services can be the solution to alleviate those technology headaches by handing them over to the experts. So, if you’re struggling with your IT services without in-house support, discover how a managed service provider can streamline your operations. What is Managed IT Support?

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Management Service Cybersecurity Right-Sizing 52

Magellan Solutions

SEPTEMBER 9, 2022

The Problem with Accounting AI and the Role of BPOs. Over 70% of leaders in finance and accounting, advisory and tax services, think that Artificial Intelligence (AI) will affect data-driven insights, according to the EY 2020 Global Tax and Transformation survey. Here are some benefits of automation in the accounting industry. .

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Accounting BPO Out-Tasking Finance 75

Premier BPO

OCTOBER 9, 2023

In the fast-paced world of customer service and contact centers, staying ahead of the curve is essential for success. As the anticipation builds for this exciting event, Premier BPO is thrilled to be part of and exhibiting at the expo. Top 10 Sessions Recommended by Premier BPO: 1.

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Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO.

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Magellan Solutions

OCTOBER 26, 2023

There are over a hundred thousand business process outsourcing companies operating worldwide, and among the critical decisions you’ll face is selecting the ideal partner to meet your business’s unique demands. We will share some essential questions to ask when outsourcing a call center. No worries!

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Call Center Outsourcing BPO Healthcare 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO. The post Meet the Premier BPO team to Elevate your CX.

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Premier BPO

MAY 8, 2023

Business process outsourcing, a long-accepted strategic decision for Australian businesses, is increasing in popularity for firms looking to enhance their customer experience while reducing costs. And in this blog post, we’ll touch on the triggers for business process outsourcing in Australia. from ~ $72bn by 2029.

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Outsourcing Business Process Outsourcing BPO Reduced Costs 52

Intugo

MAY 31, 2024

Call Center Solutions For Small Business: A Vital Guide for Operational Efficiency and Cost Savings Establishing a Business Process Outsourcing (BPO) call center is a significant strategic decision for any company. The right location can lead to operational efficiency, cost savings, and customer satisfaction.

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Call Center Efficiency BPO Labor Costs 40