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How AI Can Transform the BPO Industry in 2024?

Offshore India Data Entry

Introduction The Business Process Outsourcing (BPO) industry is on the brink of a major transformation in 2024. The BPO industry is no exception. It’s also reshaping the future of offshore BPO companies, particularly in India, a major player in the global BPO Industry. AI is not just a tool for optimization.

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New Report – Offshore BPO Confidence Index 2022

Intelligent Sourcing

Ryan Strategic Advisory, in partnership with Cognitive Copy, is pleased to announce the publication of The Offshore BPO Confidence Index 2022. This document encapsulates the soundings of country managers in 17 different offshore and nearshore delivery points.

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Web Research Service Outsourcing: Benefits of Choosing an Indian BPO Company

Offshore India Data Entry

Nowadays, businesses largely depend on web research services to collect valuable information from diverse sources. That’s where outsourcing web research services to Indian BPO company can provide a strategic advantage. Let’s discuss about web research and the benefits of outsourcing web research with Indian BPO company.

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Why You Should Choose The Philippines For Your IT Outsourcing

Groove Technology

IT outsourcing has become a highly profitable industry in the Philippines, attracting numerous global investors who have recently set up their offshore IT operations in the country. This makes the Philippines a top choice for sourcing English-speaking IT professionals, ensuring clear and effective communication for international clients.

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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? So, what’s in store for 2023 in our beloved BPO industry? Nearshore and offshore growth. expect nearshore and offshore growth to continue. Was it more of the same? Here we go….

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Overcoming The Great Resignation with Co-Sourcing

Premier BPO

The alternate then, is offshore outsourcing or co-sourcing , as discussed furthermore in the article. Co-Sourcing is defined as a type of outsourcing in which an externally hired company acts as a part of your in-house operation while promoting shared risk and reward values. lowered attrition rates.

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Outsourcing’s Best Kept Secret – Offshoring To Pakistan In The Words Of An Industry Veteran

Premier BPO

Offshore Outsourcing to Pakistan is the value-added key differentiator you should consider when choosing an Asian Outsourcing destination in 2021-2022. Ironically, the global pandemic has shown a dramatic example of why Pakistan is a source of superior providers of outsourcing capabilities and processes which many Fortune 500, Inc.