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How AI Can Transform the BPO Industry in 2024?

Offshore India Data Entry

Introduction The Business Process Outsourcing (BPO) industry is on the brink of a major transformation in 2024. The BPO industry is no exception. It’s also reshaping the future of offshore BPO companies, particularly in India, a major player in the global BPO Industry.

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Impact of Predictive Analytics on BPO Services in India.

Go4Customer

"Data is the new oil, and analytics is the combustion engine that drives its value." Behind the scenes, a powerful tool called predictive analytics works its magic, revolutionizing the landscape of Business Process Outsourcing (BPO) services. In this blog, we delve in.

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What Is Back Office and Front Office in Business Process Outsourcing?

Premier BPO

Both terms refer to various business functions performed within an organization, but to understand the difference between Front-office and Back-office in a BPO, we must first define what does ‘BPO’ stand for? Front Office services in a BPO may comprise of: Customer Care. What is Back Office Outsourcing in BPO?

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Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT.

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Philippines BPO Performance to Outpace Economy in 2020

SourceFit

The Philippines BPO ( business process outsourcing ) industry is expected to perform better than the Philippine economy this year although the sector will not see revenue growth, according to a study commissioned by the IT and Business Process Association of the Philippines (IBPAP) to revise industry forecasts up to 2022.

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Growth Expected for Healthcare Services BPO in the Philippines

SourceFit

The healthcare services segment of the business process outsourcing (BPO) industry is expected to show signs of growth along with the gaming and animation sub-sectors, according to research and consultancy firm Oxford Business Group (OBG). “As Healthcare Services BPO in PH as a Promising Segment.

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How to Go Paperless for Earth Day with IDP Services

Metasource

It entails converting your current physical business documents into virtual copies that are easy to manage, access, track, and share from anywhere with any computer or mobile device. The post How to Go Paperless for Earth Day with IDP Services appeared first on MetaSource. Not quite ready to speak to a specialist?

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