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More Than a Trend: Why You Should Choose Business Process Outsourcing

NoonDalton

What can a company do to strike a balance between client loyalty and the requirement to execute a range of back-office activities, such as processing sensitive customer data and ensuring regulatory compliance? Partnering with a business process outsourcing (or BPO) provider allows businesses to focus on their core competencies.

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E-Commerce Personalization – There’s More Than Meets the Eye

Anexa

At one time, the term ‘e-commerce personalization’ might have conjured up visions of simple product recommendations. But when considering the definition of e-commerce personalization – “the process of how brands offer customized experiences for visitors on websites” – it’s clear that there is a lot more involved – and rightly so.

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How Business Process Outsourcing Benefits Companies Of All Sizes

NoonDalton

The BPO sector has grown significantly during the past 20 years, and for good reason. It offers numerous chances for cost-cutting and business expansion. Businesses can ensure that their team remains focused on the key competencies while outsourcing routine and administrative tasks by using business process outsourcing.

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A look into the BPO & nearshore industry in times of global financial concern 

Redial

But even though we are facing times of uncertainty, for reasons that I will mention later, Business Process Outsourcing stands as one of the main alternatives for those companies that seek to stay in business. The attraction of BPO is the establishment of long-term strategic relationships. You can contact us.

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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). What Do BPO Companies Do?

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Konecta-Comdata Merger Creates a Business Process Outsourcing (BPO) Giant – What Does it Mean for the CXM Market?

Everest Group

The planned merger announced last month between Konecta, the leading provider of Spanish-speaking Customer Experience solutions, with Italy-based customer management provider Comdata will create the sixth-largest player by revenue in the customer experience Management (CXM) BPO sector. Future outlook for the CXM market.

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Top 10 Best BPO for SMEs in Customer Service

Magellan Solutions

That’s when the best BPO companies come to the rescue! For small businesses, the best BPO partner is the cornerstone. What to Look For in an SME Customer Service BPO More than the surface, small and medium enterprises need a Business Process Outsourcing partner for customer services.