Magellan Solutions

AUGUST 6, 2021

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies in Metro Manila Can Offer?

BPO 52

BPO Service Call Center Accounting 52

Magellan Solutions

MAY 2, 2024

One popular tactic is outsourcing to other countries to make operations more efficient. The global BPO market is projected to reach $525 billion by 2030 , growing at over 9% annually. Companies increasingly turn to offshore providers for talent, expertise, and cost-efficiency. In 2016, it also outsourced some IT tasks.

Offshoring 52

Offshoring Outsourcing Right-Sizing Call Center 52

Magellan Solutions

JUNE 15, 2021

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. This will give you an idea how long an agent can work for your business. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52

Magellan Solutions

AUGUST 13, 2021

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

BPO 52

BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

MARCH 13, 2024

Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. This article has you covered!

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

NoonDalton

FEBRUARY 20, 2023

Focus your attention on business development: Expand your enterprise rather than merely paying for it. Increase business flexibility and risk-free expansion: With time zone differentials, you may now have your business managed for up to 24 hours. Companies should prioritize efficiency when pursuing growth.

Outsourcing 98

Outsourcing Offshoring Manufacturing Sales 98

Magellan Solutions

JUNE 22, 2021

Insurance accounting outsourcing has been a big help for any small businesses. It helps them to be efficient while saving some of their budget. However, the current pandemic situation really pushed many businesses to the edge. That’s why BPO companies offer full automation in their processes. Data Management Services.

Insurance 52

Insurance Accounting Outsourcing BPO 52

Magellan Solutions

JULY 6, 2022

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies Can Offer?

BPO 40

BPO Service Call Center Accounting 40

Magellan Solutions

JUNE 12, 2021

It is not easy to run a start-up business. That’s why many business owners are looking for some alternatives to manage their expenses and talent efficiently through back office service solutions. While only a third of the business survives after 10 years running. . Lack of Knowledge About Information Technology.

Service 52

Service BPO Human Resources Data Entry 52

Magellan Solutions

NOVEMBER 17, 2021

Patients demand efficiency more than ever from health providers, including dental practices worldwide. Online dental appointments are flexible for after-hours scheduling. This is a win-win solution for you and your patients as it provides efficient appointment solutions while you keep your schedule full. . TALK TO US!

Outsourcing 52

Outsourcing Service BPO Customer Service 52

Magellan Solutions

MAY 14, 2021

Consequently, BPO companies, specially in the Philippines , remain strong and continue to drive results despite the risk presented by Covid-19. Productivity, efficiency and revenue will take a huge hit. It saves customers the effort to reach a live agent or a BPO company. What more for small and medium enterprises?

Call Center 52

Call Center BPO Customer Service Sales 52

Magellan Solutions

OCTOBER 26, 2021

This enables you to stay efficient and up to date with cutting edge technology. . This in turn will improve their efficiency and will maximize their time to do what they do best for your business. . Less flexibility. Increase flexibility. Outsourcing can get flexible however you want. Loss of control.

Outsourcing 52

Outsourcing IT Outsourcing E-Commerce Cybersecurity 52

Magellan Solutions

JULY 23, 2021

Let’s take a look at why many businesses trust telemarketing Philippines to work and nurture their prospect clients. Telemarketing Philippines is one of the most misunderstood processes in the whole BPO industry. . Most of Filipino BPO companies have a technique of targeting audiences and calling those warm leads. .

Call Center 52

Call Center BPO Outsourcing Sourcing 52

Magellan Solutions

JULY 16, 2021

Business process outsourcing (BPO) allows companies to maximize their potential. What is the extent of your BPOs training program? How efficient are they? . Magellan Solutions is the leading BPO service provider for small and medium-sized businesses. And to do that, you need people. Level of Experience.

Service 52

Service Call Center Contact Center Outsourcing Business Process Outsourcing 52

Magellan Solutions

APRIL 15, 2021

Several big corporations rely a lot on BPO companies. A lousy contact support team will pull your business down. Furthermore, a great BPO company will add more leverage for your business. There are only a few BPO companies for SMEs. However, creating a good reputation for your business is a difficult task.

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Magellan Solutions

JULY 28, 2021

Many turn to outsourcing as it is 43% more efficient than generating leads in an in-house team. . BPO Companies Trained Filipino Telemarketers to Listen Before Pitching the Product. Therefore, listening to their needs and discussing what they said is one of the best and most efficient ways of telemarketing campaigns. .

Call Center 52

Call Center BPO Sales Outsourcing 52

Magellan Solutions

JULY 5, 2021

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Not just a BPO company that can supply them with people who they can manage.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

MAY 11, 2021

It makes everything efficient at an affordable pricing. The BPO company can assist you in your human resource task. Besides that, you can reduce the risk of any errors as some BPO companies are fully automated when it comes to processing documents. Record Breaking Low Mortgage Rate. Long Process Time. Data Security.

Outsourcing 52

Outsourcing BPO Call Center Banking 52

Magellan Solutions

JUNE 5, 2021

There are a lot of things to consider when looking for the perfect call center service provider for your small business. . Do BPO companies have a minimum? All these questions and more bother most business owners when outsourcing. They specialize in inbound call centers and have been in business for more than 20 years. .

Call Center 52

Call Center Offshoring Outsourcing Service 52

Magellan Solutions

AUGUST 5, 2021

Most BPO companies in the Philippines used an enhanced caller ID. This service allows you to display your business name and logo on outgoing calls. Fortunately, BPO Philippines can also use a local number depending on your target customer. . We have 18+ years of BPO experience with more than 100 clients all over the world. .

Call Center 52

Call Center BPO Outsourcing Sourcing 52

Magellan Solutions

JULY 4, 2021

Having a friendly customer service is a result when the BPO company offers a happy environment for their agents. . A happy customer support team gives you flexibility when it comes on launching new product. How Can BPO Companies Make Their Outsourced Support Agents Stay Longer?

Customer Service 52

Customer Service Outsourcing Call Center Service 52

Magellan Solutions

JULY 15, 2021

Businesses all over the world prefer a performance based appointment setting as BPO companies would need to show results first before you pay them. But we will list step-by-step how BPO companies solved their lead performance based appointment setting issues. The client is a software development enterprise with an HQ in Poland.

Call Center 40

Call Center Sales BPO Outsourcing 40

Magellan Solutions

SEPTEMBER 10, 2019

At the same time, it is one way of achieving the full potential of this business activity. How Outsourcing Helps Your Business. BPO companies train call center agents in dealing with different types of customers with various temperaments, needs, and concerns. Mitigate business risks. Improve employee efficiency.

Call Center 49

Call Center Outsourcing Contact Center Outsourcing Out-Tasking 49

Magellan Solutions

FEBRUARY 16, 2018

Small and medium-sized enterprises (SMEs) need a few things in order to grow into large companies: laser-like focus on their core competency, efficient operations, smart planning, and expertly-executed processes. Our back office support services proven to help your business’ growth. Poor economies of scale.

Outsourcing 53

Outsourcing Data Entry Payroll Human Resources 53

Premier BPO

AUGUST 19, 2021

To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Below you will find a categorized vocabulary of Outsourcing Terms and general business terminology applied across multiple industries today: Outsourcing Definitions. Right shoring. Nearshoring.

BPO 52

BPO Outsourcing Offshoring Call Center 52

Magellan Solutions

JUNE 21, 2021

That’s why many BPO companies are looking for innovations like integrating the latest technology in their system. However, some BPO companies include it as part of their package. Because of the pandemic, a lot of businesses prefer to have a contactless transaction. More Efficient Business Operation.

Call Center 52

Call Center Service BPO Outsourcing 52

Magellan Solutions

MAY 6, 2021

One good reason for this is innovative technologies that enable BPOs to realize opportunities and provide stellar call center experience. So in this article we will look at these technologies that are currently helping Outbound Telemarketing Services firms to achieve optimal productivity and efficiency. Immune from hardware issues.

Call Center 52

Call Center Service Sales BPO 52

Magellan Solutions

JUNE 6, 2021

Before dealing with an outsourced phone support provider, you should check what kind of contract they have for your business. Looking for an affordable and quality outsourced phone support provider is a hard task because you need to compare a lot of BPO companies. This is one of the most popular contracts for BPO companies.

Outsourcing 52

Outsourcing Call Center BPO Sales 52

Magellan Solutions

MAY 2, 2021

Furthermore, email marketing is more efficient compared to social media. It is important to talk directly to your customer as you can have a more flexible pitching strategy. Whitepaper and eBooks are all about being efficient and stating all the necessary details. We also offer guaranteed flexible pricing options based.

Sourcing 52

Sourcing Sales Marketing BPO 52

Magellan Solutions

JULY 9, 2021

More Efficient Than an In-house Telemarketing Team. Unfortunately, this is not an effective way to develop any start-up business. You will have to exert time and effort in making things work on your own instead of focusing on the development of your product. Digital Minds BPO. TMJ Philippines BPO.

Call Center 52

Call Center E-Commerce Marketing Sales 52