Zinnov

JANUARY 31, 2023

In essence, considering the immense records and public assets maintained by various government agencies, digitization, specifically Robotic Process Automation (RPA) or Intelligent Automation has become the core enabler for advanced accuracy and transparency in the public sector service delivery and performance.

Government 52

Government Automation Robotics Process Automation Administrative 52

Zinnov

JANUARY 31, 2023

In essence, government digital transformation is being bolstered by Intelligent Automation , specifically Robotic Process Automation (RPA), which is enabling advanced accuracy and transparency in the public sector service delivery and performance. Automation is also being explored within Public Safety and Justice.

Government 52

Government Automation Robotics Process Automation Administrative 52

Everest Group

APRIL 10, 2024

Recognizing this pressure to optimize revenues, hospitals increasingly turn to RCM vendors that offer expertise to streamline administrative processes and help healthcare providers achieve much-needed financial stability while improving patient experience. in 2022 and 2023 from 54.8%

Management 59

Management Healthcare Robotics Process Automation Analytics 59

3Pillar Global

JUNE 3, 2024

Codeless development platforms, robotic process automation (RPA) , machine learning, AI, and data infrastructure technologies have matured to become viable tools in building platform-based solutions. So there’s no way to verify their eligibility prior to service.

Management 52

Management Robotics Process Automation Healthcare Engineering 52

31 West

JULY 8, 2022

What is IT Process Automation? IT Process Automation (ITPA) is the automation of IT services, support, and administration to make the workflow more streamlined and, in turn, highly efficient. After all, as the facts have it, 51% of automation initiatives are aimed at boosting efficiency.

Automation 130

Automation Out-Tasking Robotics Process Automation Software 130

The Hackett Group

SEPTEMBER 21, 2023

More information on The Hackett Group’s digital transformation services is available here: [link]. We’ve concluded that Generative AI plays a critical role in the intelligent automation framework, which includes robotic process automation, intelligent data capture, cognitive tools and more. NASDAQ: HCKT).

Advisory 106

Advisory Robotics Process Automation Research Automation 106

Automation Anywhere

NOVEMBER 23, 2021

Increasingly, healthcare companies are turning to intelligent automation. By integrating Robotic Process Automation (RPA) with artificial intelligence (AI), healthcare providers can automate complex processes end-to-end, with many decision points also automatable if they are based on clear rules.

Healthcare 80

Healthcare Automation Robotics Process Automation Administrative 80

Automation Anywhere

OCTOBER 26, 2020

Enterprise Service Management (ESM) is gaining substantial traction across industries, mainly because it applies to so many different business cases. It synthesizes the best of a number of key IT areas, including DevOps, information technology service management (ITSM), and low code/no code to empower knowledge workers with self-service.

Supply Chain Management 97

Supply Chain Management Facilities Management Robotics Process Automation Automation 97

Metasource

NOVEMBER 17, 2022

Business process automation (BPA) has stepped into the spotlight in recent years –and for good reason. Typically consisting of document capture, workflow automation, and robotic process automation (RPA) software, BPA solutions help organizations transform inefficient, manual processes into streamlined ones.

Automation 52

Automation Robotics Process Automation Data Entry Out-Tasking 52

Hyland

JANUARY 20, 2023

To get a better sense of where things stand at the start of the year, we turned to Chris Sims , Hyland’s Industry Consultant for Financial Services. We discussed top challenges and trends in the industry, the need for technology improvements, the importance of content services and much more.

Banking 84

Banking Robotics Process Automation Retail Out-Tasking 84

Immedus

MAY 3, 2023

The line between services and software is blurring. In this process, BPO vendors renovate their native payroll technology to improve integration, reporting, and analytics, while reducing dependence on legacy systems. Many tasks involved in payroll processing are routine and repetitive.

Payroll 52

Payroll Marketing Cybersecurity Robotics Process Automation 52

Automation Anywhere

FEBRUARY 22, 2021

4) Drive innovation With time and costs eliminated for administrating the infrastructure, banks can reallocate resources towards driving innovation to improve operational efficiency and deliver better products and services to customers. Data sets can be combined in one place. Cost-efficiency. Scalability. Resiliency. Flexibility.

Banking 98

Banking Automation Robotics Process Automation Flexibility 98

IBM Services

APRIL 25, 2024

Benefits: Improved efficiency Reduced cost Enhanced transparency Customer relationship management (CRM) BPR is a pivotal strategy for organizations that want to overhaul their customer relationship management (CRM) processes. This might include streamlining payroll processes, digitizing HR operations or automating invoicing procedures.

Supply Chain Management 59

Supply Chain Management Finance Robotics Process Automation Human Resources 59

Automation Anywhere

OCTOBER 14, 2020

Robotic Process Automation (RPA) is a software technology that anyone can use to automate manual tasks and business processes. RPA can accelerate processes completions, reduce errors, boost compliance, save audit time and related costs, and free up your staff for higher-value work.

Robotics Process Automation 95

Robotics Process Automation Automation Out-Tasking Human Resources 95

The Hackett Group

FEBRUARY 13, 2024

Net adoption growth rates for both core and emerging finance technologies are expected to be strong in 2024, with the greatest growth in areas such as business process management (18%), virtualized data platforms (15%), digital workforce enablement tools (13%) and robotic process automation (13%).

Finance 59

Finance Reduced Costs Robotics Process Automation Research 59

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The market size for outsourcing services is witnessing significant growth. It will include insights on outsourcing services tailored to small businesses. It has become essential as the demands of the global market increase.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Automation Anywhere

JANUARY 7, 2021

Intelligent automation, combining Robotic Process Automation (RPA) and artificial intelligence (AI), has helped business process outsourcing (BPO) companies meet a variety of challenges. By automating processes, the companies have been able to enhance their performance cost-effectively.

Robotics Process Automation 96

Robotics Process Automation BPO Automation Business Process Outsourcing 96

Automation Anywhere

OCTOBER 19, 2020

Front and back office are terms used to refer to various business processes within a company where revenue-driving and customer-facing activities are considered front office, and all the backend processes used to deliver quality products or services are considered part of the back (and middle) office.

Robotics Process Automation 98

Robotics Process Automation Human Resources Finance Sales 98

Metasource

SEPTEMBER 28, 2023

When exploring the world of business process technology and outsourcing solutions, you will likely come across three terms: business process outsourcing (BPO), business process management (BPM), and business process management as a service (BPMaaS). What Are the Benefits of BPM as a Service?

BPO 52

BPO Business Process Outsourcing Robotics Process Automation Outsourcing 52

inDinero

JUNE 3, 2021

BPO provides clients with customer-facing (front office) or infrastructure (back office) capacity for sales, customer service, virtual receptionists, accounting, HR, and IT. Outsourcing provides a boost to production (or service capacity) at a lower cost than you could in-house. Your company might not need a full-service HR BPO.

Outsourcing 64

Outsourcing BPO Robotics Process Automation Call Center 64

Capgemini

JANUARY 20, 2022

In this series of articles on the use of digital twins in finance and administration, we’ve looked so far at the main stages in their development and implementation – in other words, at business mining , modeling , simulating , and continuous improvement. TIO-as-a-service. 95% reduction in process exceptions.

Robotics Process Automation 52

Robotics Process Automation Finance Automation Engineering 52

Metasource

JULY 12, 2023

Business process management projects have increased in popularity in recent years because they drive valuable outcomes. Experts found that they can result in 50% productivity gains for administrative processes and 30% for knowledge worker processes. How Does Automation Fit into Business Process Management?

Management 52

Management Business Process Outsourcing Robotics Process Automation Reduced Costs 52

Automation Anywhere

NOVEMBER 6, 2020

The general benefits of Robotic Process Automation (RPA) are well known at this point. RPA reduces costs, boosts efficiency, shifts repetitive, tedious work to software robots ("bots"), and promotes employees from doing manual, low-value tasks to high-value work. And all this has to be delivered with utmost transparency.

Government 98

Government Robotics Process Automation Automation Software 98

Automation Anywhere

APRIL 29, 2022

Front and back office are terms used to refer to various business processes within a company where revenue-driving and customer-facing activities are considered front office, and all the backend processes used to deliver quality products or services are considered part of the back (and middle) office.

Robotics Process Automation 59

Robotics Process Automation Human Resources Finance Sales 59

Automation Anywhere

DECEMBER 23, 2020

If you’re like many businesspeople, you spend more than 40% of your day on manual administrative tasks. Imagine if those tasks could be automated—accelerating your work, increasing your productivity, and freeing you for tasks that actually require your expertise. If a program doesn’t exist yet, suggest it.

Robotics Process Automation 98

Robotics Process Automation Out-Tasking Automation Software 98

TTEC

AUGUST 6, 2021

For example, hotel receptionists, bank tellers, and other customer service and sales associates who directly interact with customers are considered part of an organisation’s front office operations. The back office represents the part of a company that is non-client facing, such as administration and support departments.

Robotics Process Automation 52

Robotics Process Automation Administrative Automation Efficiency 52

Automation Anywhere

MAY 18, 2021

Robotic Process Automation (RPA) is maturing now to the point where companies want the option of deploying it in the cloud. As IT Central Station members who use Automation Anywhere report, the cloud can be advantageous for RPA because it provides the flexibility and scalability that suit many automation strategies.

Robotics Process Automation 98

Robotics Process Automation Energy & Utilities Finance Automation 98

Automation Anywhere

DECEMBER 15, 2020

The federal government is getting into Robotic Process Automation (RPA) in a big way. More than a year ago, the General Services Administration (GSA) created a community of practice for RPA to help federal agencies take advantage of opportunities, share ideas, and work together on RPA initiatives.

Automation 89

Automation Cybersecurity Robotics Process Automation Government 89

Automation Anywhere

APRIL 13, 2021

It can be defined as the sum of a patient’s subjective impressions of encounters with a healthcare system’s services and its employees, online and on-site. Yelp ratings were found to resemble HCAHPS ratings from the Center for Medicare and Medicaid Services, but with important differences. What is the patient care experience?

Healthcare 96

Healthcare Robotics Process Automation Out-Tasking Insurance 96

Everest Group

MARCH 17, 2023

Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. MGAs also are qualified to underwrite and bind coverage as well as perform customer support services, including policy issuance and claims management. Read on to learn more.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

Anexa

JANUARY 18, 2022

As much as we hear about digital technologies being the primary driver of new normal business processes, automation technologies promise to reshape the future of work in equally impactful ways. Considering that Anexa also specializes in bilingual services (English/Spanish), and this is a call that you can’t afford to make.

BPO 40

BPO Outsourcing Robotics Process Automation Automation 40

NoonDalton

OCTOBER 4, 2023

AI outsourcing refers to delegating AI-related tasks and projects, such as machine learning, natural language processing, and robotic process automation, to external specialists or firms, thus enabling businesses to harness the transformative power of AI without necessitating in-house expertise.

Outsourcing 52

Outsourcing Robotics Process Automation Analytics Streamline Operations 52

Automation Anywhere

OCTOBER 15, 2021

Robotic Process Automation (RPA) can reduce turnover while improving efficiency, effectiveness, and employee loyalty by transitioning traditional onboarding into a smooth, automated digital process. Manual processes must go Manual onboarding processes simply don’t work anymore.

Robotics Process Automation 98

Robotics Process Automation Finance Out-Tasking Automation 98

Automation Anywhere

FEBRUARY 25, 2021

With Robotic Process Automation (RPA), ROI is often measured in cost reduction , time savings, and increased productivity. Time to value is how long it takes from the point of purchase to seeing an actual benefit of the product or service in use. The objective is to achieve the most value in the shortest time frame.

Robotics Process Automation 96

Robotics Process Automation Service Automation Software 96

Automation Anywhere

DECEMBER 1, 2020

Security might not be the first thing that comes to mind when thinking about Robotic Process Automation (RPA). Today, as businesses move to the cloud, interest is growing in RPA-as-a-Service, which delivers RPA functionality in the cloud, fully hosted and managed by the RPA provider.

Service 96

Service Robotics Process Automation Regulations Automation 96

Automation Anywhere

JULY 21, 2021

Intelligent automation, combining Robotic Process Automation (RPA) and artificial intelligence (AI), offers a solution to that challenge. Intelligent automation software bots can operate as a fourth type of worker, operating in harmony with the other three, permanent, pooled, and interim staff.

Healthcare 138

Healthcare Software Robotics Process Automation Administrative 138

Automation Anywhere

JUNE 22, 2022

RPA is short for Robotic Process Automation , which is software that you can program to automate repetitive tasks. These tasks are rule-based and usually done manually, so RPA serves the goal of automating operations. Who gets to access attended automation bots is limited.

Robotics Process Automation 94

Robotics Process Automation Call Center Data Entry Finance 94