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How to build a modern learning ecosystem to best support talent

Infosys Consulting

Today, markets constantly change and evolve, which means that people and companies must develop alongside the trends to remain relevant and succeed. In Part 4 of our Enterprise L&D series, experts Michael Hendrix, Sagar Likhite, and Rahul Malik explain what a modern learning ecosystem is and how best to implement it.

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Microsoft 365 adoption, from zero to hero

Capgemini

So, how do you optimize your workplace to let your people thrive, collaborate, and deliver business results? It’s about creating the right balance between people, processes, and operations and technology and platforms to create an amazing people experience! It’s a culture and a way of life.

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Drive employee retention with relational intelligence

TTEC

Organizational psychologist Dr. Adam Bandelli explains how relational intelligence shapes employee and employer relationships and what leaders can do to strengthen those connections to improve employee engagement and retention. So let's start by talking about what spurred you to write this book and how do you define relational intelligence?

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A brave new (generative) world – The future of generative software engineering

Capgemini

Our purpose is to inspire software engineers, software companies and enterprises who are embracing the next generation of ‘product-centric’ business models driven by software to anticipate and embrace the transformative potential of generative AI with bold and forward-looking actions and strategies.

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Enhancing contact center performance through effective workforce management

Capgemini

Enhancing contact center performance through effective workforce management Vinay Patel 5 December 2023 Facebook Twitter Linkedin In today’s customer-centric business landscape, the contact center plays a pivotal role in shaping customer perceptions and experiences. This dynamic forecasting often relies on past profiles of similar days.

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Technology Service Providers’ Conundrum: Cloud Good for Growth, Not for Their Leadership | Blog

Everest Group

Read on to learn the actions “non-cloud” business leaders should take to be sure they get the company investment, attention, and rewards they deserve. . In our market observations, one aspect has become very common. Businesses always value and reward people who are part of fast-growing markets. What should C-level leaders do?

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Marketing in 2021: navigating through change

TTEC

Judith Aquino spoke with Donovan Neale-May, founder and executive director of the Chief Marketing Officer Council, about the biggest challenges—and opportunities—facing marketers today. Joining me to discuss the various ways that marketing has changed and what this could mean for future planning is Donovan Neale-May. I'm Judith Aquino.