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Blue Ocean Wins 2024 Silver Stevie® Award for Contact Center Provider of the Year

Blue Ocean

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. The company received a Bronze Stevie in 2017, a Silver Stevie in 2019, and another Silver Stevie in 2020.

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Accelerating cloud innovation via a dedicated hub

Capgemini

Several pressures drive this need – from developing new products and services and improving their customer relationships, to enhancing recruiting and retention, identifying operational efficiencies, and making the organization more sustainable. One of our solutions is the Capgemini Columbia Delivery Center. Venkata Achanti.

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3 Ways Sourcing Professionals Can Proactively Address Risk

Sarah Holliman

According to Resilinc’s Eventwatch report , nearly 2,000 supply chain events took place in 2017, representing a 30 percent increase over 2016. In fact, more than half of businesses experienced a third party data breach in 2017 according to a study conducted by the Poneman Institute and Opus. These breaches cost U.S.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

In searching for outsource customer service solutions , you must consider how long an agent stays in the company. Outsource customer service solutions offer a wide range of benefits to any SMEs. It is popular for businesses that want to reduce their funds in manpower. Is it about the least expensive service?

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Avasant is Proud to Sponsor Innovate@UCLA Distinguished Executive Leadership Awards

Avasant

See the Official Release here: Awardees include Dr. Christina Ghaly, Director of LA County Health Services ; Skye Patrick, Director of LA County Library ; Jack Dangermond, Presient and Founder of Esri ; and Rich Pierson/Andy Puddicombe Co-Founders of Headspace. Skye is committed to breaking down barriers and increasing access for all.

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Top Outsourcing Destinations in the World

Magellan Solutions

While anyone can hire outsource services, it’s a challenge to find a reliable and proven BPO company as everyone claims to be ‘the best’ or ‘the top’. . This transforms the landscape into a highly competitive business. . The country’s top selling point is its talent pool specialized in IT and software development. literacy rate.

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Performance Based Appointment Setting – Does It Work?

Magellan Solutions

Of course there’s also a pay per hour appointment setting service. That way, you can determine how much you need to spend for your business to business appointment setting service. . However, this is not a cost-effective process since the third-party service provider can just give you many leads without qualifying them.