Intugo

MARCH 22, 2024

Nonetheless, in this blog, we’ll uncover the practical reasons behind the decision to outsource customer service and highlight the unique advantages of Intugo’s business model for securing business growth. Nowadays, customer expectations are rising while market dynamics are changing. time zones.

Customer Service 45

Customer Service Outsourcing Service Flexibility 45

Ivemsa

AUGUST 29, 2022

However, with high numbers of voluntary resignations and more opportunities for remote work and flexible schedules, employees are seeking opportunities elsewhere. and other foreign operators are turning their attention to Mexico manufacturing to secure cost-effective labor from a competitive pool of talent. Therefore, U.S.

Manufacturing 52

Manufacturing Jobbing Sourcing Engineering 52

Zinnov

FEBRUARY 28, 2022

A profound impact of virtual living – forced upon us by the pandemic – has been the adoption of nearshore models and remote work setup. Hence, it is of utmost importance to strike a balance between offshore, onshore, and nearshore models to rightly scale resources and skills. Key Trends Shaping the Digital Services Market.

Nearshoring 93

Nearshoring Service Cybersecurity Offshoring 93

Blue Ocean

OCTOBER 4, 2023

and, obviously, for brands serving consumers in Mexico and South America, Spanish is a necessity. When one in five of your customers speak something other than English as their first language, providing bilingual customer support is critical. Without it, you risk taking a hit to your CSat scores, your brand loyalty, and your bottom line.

Customer Support 103

Customer Support Nearshoring Offshoring Contact Center Outsourcing 103

Zinnov

NOVEMBER 9, 2021

However, the lines between the two might often get blurred with people colloquially thinking it to be a means to ‘get work done by a third party.’ While both include an aspect of remote working and external support, they represent two utterly contrasting business models. Outsourcing – Which one to choose?

Offshoring 52

Offshoring Outsourcing Out-Tasking Co-Sourcing 52

3Pillar Global

MARCH 15, 2021

This holds true particularly in the US, where there’s a lot of resentment toward companies that outsource work to far-off places to save money. This holds true particularly in the US, where there’s a lot of resentment toward companies that outsource work to far-off places to save money. Below, we’ll look at where things are today.

Outsourcing 40

Outsourcing Regulations Global Outsourcing Jobbing 40

Zinnov

OCTOBER 1, 2021

To combat crises and thrive in the new normal, a majority of enterprises are rethinking their existing business practices at a broader scale, and shifting focus on resource availability and innovation. Resilience is imperative to business health especially when the world faces rapid, unpredictable, and unprecedented change. Mature Ecosystem.

Engineering 52

Engineering Research Right-Sizing Government 52