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How to Manage Outsourced Teams: Best Practices and Tips

Magellan Solutions

Effective outsourced team management strategies are essential for businesses operating nowadays. Outsourced team success depends on transparent and collaborative management. Today, we will explore the significance of effective management for outsourced teams. What is an Outsourced Team?

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Why Outsource Inbound Call Center Services? A Comprehensive Guide

Magellan Solutions

Inbound call center outsourcing is a cost-effective solution that enables businesses to deliver superior and customized service to keep customers from straying to competitors. Read along to get the scoop as to why you should outsource inbound call center services! Outsourcing to a reliable provider reduces in-house call center risks.

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A Peek into the World of Telemarketing Services in the Philippines

Magellan Solutions

The Philippines has been one of the fastest-rising hotspots for outsourced telemarketing worldwide, and there are plenty of good reasons why. The emergence of new technologies in telecommunications has also enhanced the selling experience over time. The Philippines has been a great location to set up your tele sales headquarters.

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The Fundamental Guide to Telemarketing Outsourcing

Magellan Solutions

As you go on with your journey in finding effective sales and marketing strategies to boost your business, you will surely discover more about one of the best techniques to reach prospects, improve sales, and build brand equity — telemarketing outsourcing. . Importance of Outsourcing Telemarketing in Businesses. Never discredit it.

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The worst advice we’ve ever heard about inbound call center outsourcing

Magellan Solutions

Much has been said with regards to inbound call center outsourcing – which country has the best agents in terms of cost and communication skills, which companies offer the best package, and what is the most important thing to do before finalizing that agreement with your outsourced call center. Ready to outsource?

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Celebrating 25 Years of EXPO RC

Anexa

The theme of this year’s EXPO RC was “Innovation and Digital Transformation,” and the event featured a wide range of workshops, seminars, and panel discussions on topics such as artificial intelligence, chatbots, and customer experience management.

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How Akorbi Began – Meet Claudia Mirza

Akorbi

Through her leadership, Claudia has turned Akorbi into one of the largest woman-owned businesses in the world, that specializes in creating authentic human connections through language, technology, and workforce solutions. Akorbi’s Beginnings . In 2002, Claudia Mirza lost her position during the dot-com crash of that year.