article thumbnail

Understanding Total Cost of Ownership in B2B Markets and the Power of Integrated WMS and OMS

Perficient Digital Transformation

Integrated WMS and OMS: A Game Changer Warehouse Management System (WMS) and Order Management System (OMS) are two critical systems in the supply chain. When integrated, they form a powerful tool that enhances efficiency, reduces errors, and improves customer satisfaction.

article thumbnail

The Hackett Group: New Customer-to-Cash Receivables Creation Research Highlights the Ability of Top-Rated Software Providers To Deliver Greater Value Realization

The Hackett Group

The C2C Receivables Creation Digital World Class Matrix research focused on the processes of credit management, order management, and customer billing/electronic invoice presentment and payment processes (EIPP). Another seven companies were named as “Challengers”: Bectran, Billtrust, Esker, SAP, Serrala, Sidetrade and Oracle.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 steps for managing the work order process

IBM Business Partners

The primary purpose of a work order is to keep everyone within the maintenance operation abreast of the workflow, which ultimately helps the organization organize, communicate and track maintenance work more efficiently. Post-completion analysis also helps team members identify any tasks they missed or need to revisit.

article thumbnail

Building a sustainable automotive supply chain

IBM Business Partners

IBM Supply Chain Intelligence Suite​ can monitor supply to minimize production delays, reduce costs, and facilitate streamlined and tighter collaboration, teamwork, and communication. Blockchain enables manufacturers to respond to demands for greater variety with shorter lead times and avoid counterfeit parts.​

article thumbnail

AI in commerce: Essential use cases for B2B and B2C

IBM Business Partners

But as businesses around the globe rapidly adopt the technology to augment processes from merchandising to order management, there is some risk.   Demand forecasting By analyzing historical data, AI can predict demand and help businesses optimize their inventory levels and minimize excess, reducing costs and improving efficiency.

article thumbnail

Deliver an OEM Parts Program That Captures Customers for a Lifetime

Perficient Digital Transformation

Today’s best-in-class D2C and B2B service leaders master customer loyalty to boost client spending all the while reducing costs through greater efficiency. OEMs will need to modernize their order management system and create scalable programs that provide every customer with easy, secure checkout options and fast delivery options.

Sales 52
article thumbnail

Delivering on promise and purpose in the retail supply chain

IBM Business Partners

Our industry expertise, end-to-end approach from strategy to implementation, and dedicated sustainability practice, ensures your supply chain can adapt to today’s challenges and prepare for future opportunities, while minimizing risks, reducing costs, and driving continuous improvement in both environmental and social performance.

Retail 64