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8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing

Magellan Solutions

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses.

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5 Business Benefits of Outsourcing Inbound Call Center Services

Magellan Solutions

Hence, there is a race to improve operations and customer service nowadays. Businesses are looking into efficient solutions that reduce costs and improve customer service while allowing companies to be flexible. There are a plethora of business benefits employers outsource inbound support services. The reason?

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RPA-as-a-Service: Helping SMBs Ease Into Automation

Automation Anywhere

Three-fourths of them ( 75%) are more reliant on RPA compared with their pre-pandemic operations Moving to RPA-as-a-Service Traditional RPA is software that mimics human digital behavior. By creating software robots (“bots”), businesses can easily automate basic, repetitive tasks. Take accounts payable.

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How Do Cloud-Based Firewalls Work And Why Are They Important For Security?

31 West

Organizations implement cloud security to save confidential data from cyber threats such as malware, distributed denial of service (DDoS) attacks , and unauthorized user access. However, if you opt for outsourcing IT help desk services from a reliable provider, you can rest assured of secure cloud services.

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Hybrid Connectivity: Unlock Multicloud Benefits

Perficient Digital Transformation

It allows for seamless communication between end users, on-premises data centers, and public cloud infrastructure. However, navigating the complexities of hybrid connectivity can be a daunting task for even the most seasoned IT professionals.

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Virtual Assistant Services for Legal Offices

Magellan Solutions

Virtual Assistant Services for Legal Sector. Lawyer’s primary task is to attend court hearings and defend their client. Here are some of the tasks VLAs can do for you: Legal Research and writing. Advantage: Cost and Time Efficient. A lawyer is always choked up with a lot of daily tasks. Legal Accounting.

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Staff augmentation vs outsourcing: what’s the best fit for you?

The Scalers

For example, a US-based business outsources its IT support services to a tech team in Pakistan. Besides compensation, you’ll reduce costs because you won’t need to spend on infrastructure, training or onboarding. With staff augmentation, you just hire experts to complete a task. Well, it’s not entirely true.