Magellan Solutions

OCTOBER 11, 2023

Hence, there is a race to improve operations and customer service nowadays. Businesses are looking into efficient solutions that reduce costs and improve customer service while allowing companies to be flexible. There are a plethora of business benefits employers outsource inbound support services. The reason?

Call Center 52

Call Center Outsourcing Service Retail 52

Automation Anywhere

OCTOBER 6, 2021

Three-fourths of them ( 75%) are more reliant on RPA compared with their pre-pandemic operations Moving to RPA-as-a-Service Traditional RPA is software that mimics human digital behavior. By creating software robots (“bots”), businesses can easily automate basic, repetitive tasks. Take accounts payable.

Automation 80

Automation Service Robotics Process Automation Out-Tasking 80

Magellan Solutions

MARCH 2, 2021

Low-cost customer service providers are generally equipped to handle only repetitive support requests. Instead, we work on: Lowering your operational costs. Outsourcing your customer service staff is a good alternative. You can save around a total of $3000 in initial setup and infrastructure costs alone.

Customer Support 52

Customer Support Outsourcing E-Commerce Call Center 52