Raya Contact Center

MARCH 21, 2023

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US.

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Magellan Solutions

MAY 16, 2024

Did you know that outsourcing can transform your business , with 65% of companies finding it a game-changer? Deloitte believes using an outsourced call center is vital to delivering exceptional customer experiences. An outsourced call center can be your secret weapon for delivering exceptional customer experiences. Read along!

Call Center 52

Call Center Outsourcing Flexibility Customer Service 52

Raya Contact Center

MARCH 13, 2022

For the second consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocate for the outsourcing profession based in the US.

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Magellan Solutions

JANUARY 29, 2024

Many businesses still manage accounts payable the old-fashioned way, which is full of manual work and has the potential for human errors. However, there is a strategic solution to these problems—outsourcing accounts payable. This lightens the vendor management workload for the client. You’re not alone!

Accounting 52

Accounting Efficiency Outsourcing External Service Provider 52

Magellan Solutions

FEBRUARY 20, 2024

Maximizing the potential of live chat outsourcing companies relies on mastering digital-first customer service. Partnering with specialized live chat outsourcing companies unlocks a world of potential. Outsource the complexity and own the customer experience. Outsourcing thrives when it aligns with your competitive edge.

Outsourcing 52

Outsourcing Sales Customer Service Customer Support 52

Magellan Solutions

JANUARY 22, 2024

Running a small-medium enterprise today means constantly looking for outsourced business solutions to improve the business and keep up with the competition. The 2022 Deloitte Global Outsourcing Survey revealed significant cost and operational benefits for companies strategically outsourcing key functions.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52

SEBPO

JANUARY 11, 2023

Automation & Outsourcing: The Power of People and Technology. Automation & Outsourcing: The Power of People and Technology. As a leading global outsourcing partner, SEBPO understands the appeal of these specific benefits. SEBPO Automation & Outsourcing Solutions. LEARN MORE ►. Start the Conversation.

Automation 98

Automation Outsourcing Robotics Process Automation Out-Tasking 98

Intugo

JUNE 19, 2023

What is outsourcing to Mexico? What is outsourcing to Mexico is a question that many have. Outsourcing to Mexico is a concept that has become increasingly popular over several decades. In addition, with the rise of the startup ecosystem, outsourcing to Mexico provides entrepreneurs with international high-tech talent.

Outsourcing 52

Outsourcing Labor Costs Nearshoring Offshoring 52

SIG Speaks

MARCH 8, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Thomas Moran shares the different types of KPIs that are vital to an organization and the importance of performance management. Lagging KPIs are excellent when keeping accountability for your Vendor or outsourced work. It creates accountability to ensure.

Management 40

Management BPO Global Outsourcing Outsourcing 40

Everest Group

JANUARY 10, 2023

Everest Group says growth in CXM outsourcing will continue as enterprise seek to maximize customer retention in face of recessionary climate. . Everest Group says the CXM outsourcing market will continue to grow, albeit at a more normalized rate (7-9%), despite the uncertainty presented by a looming recession. About Everest Group.

Outsourcing 52

Outsourcing Management Advisory Global Outsourcing 52

Avasant

APRIL 28, 2021

Avasant Ranked Among Best Outsourcing Advisors by The International Association of Outsourcing Professionals. Avasant has received the highest recognition in four judging categories awarded by the International Association of Outsourcing Professionals (IAOP). Press Releases. Los Angeles, April, 2021.

Outsourcing Professionals 52

Outsourcing Professionals Outsourcing Global Outsourcing Supply Chain Management 52

Premier BPO

MARCH 15, 2023

Event Overview: SSOW is the largest global outsourcing platform that brings together outsourcing industry professionals, executives, speakers, and business owners under one roof. Premier BPO Exhibit Premier BPO will be showcasing at Booth 108 with our leadership in attendance.

Outsourcing 52

Outsourcing Co-Sourcing BPO Global Outsourcing 52

31 West

JUNE 9, 2018

Everywhere you go, from conferences to online forums to your next door neighbor who doesn’t know what TMI is, everyone’s talking about outsourcing. WHAT IS OUTSOURCING? Outsourcing is the strategic utilization of external resources and workforce to complete tasks that were traditionally handled in-house by the staff of a company.

Outsourcing 130

Outsourcing Content Writing Nearshoring Offshoring 130

Go4Customer

SEPTEMBER 24, 2021

The global outsourcing platform has a wide range of proficient opportunities for every firm that wants to direct the situations in their favor. The fact that growth and expansion opportunities are mostly dominated by large players cannot be ignored, but then one has to rationally think about what makes them so different.

BPO 97

BPO Global Outsourcing Management Outsourcing 97

SEBPO

MAY 24, 2023

BLOG Four Questions to Ask When Vetting a New Outsourcing Partner Total 3 3 0 0 May 24, 2023 Working with the right outsourcing partner can help you streamline operations, optimize costs, and tap into specialized expertise. Who is managing the success of the project? Who is managing daily governance?

Outsourcing 52

Outsourcing Out-Tasking Streamline Operations Global Outsourcing 52

Magellan Solutions

MARCH 27, 2023

8 Things to Look Out For Before selecting an outsourcing company, there are a lot of factors to keep an eye out for. The success of an organization depends on how important it is to take these factors into consideration before outsourcing. You want to be certain that your needs are addressed when evaluating outsourcing quotes.

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Magellan Solutions

MAY 3, 2022

Companies that outsource call centers have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. Financial Institutions.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Offshore India Data Entry

JANUARY 22, 2024

Offshore Business process outsourcing (BPO) has become an increasingly popular way for companies to streamline operations and transform their business. By shifting tasks to specialized Offshore BPO service providers, you avoid the need to hire, train, and manage additional full-time staff.

Offshoring 94

Offshoring BPO Accounting Data Entry 94

SEBPO

NOVEMBER 11, 2022

Global outsourcing partner, SEBPO, announces digital media and outsourcing expert, Todd Handy, as Chief Revenue Officer to significantly increase revenue and company growth, implement industry best practices and revolutionize digital media and business operations at SEBPO. SEBPO Names Todd Handy as Chief Revenue Officer.

Global Outsourcing 98

Global Outsourcing Advisory Outsourcing Professionals Outsourcing 98

Magellan Solutions

APRIL 16, 2020

Outsourcing has become a global phenomenon. Even startups and small businesses are now taking advantage of outsourcing to supplement whatever is missing in-house. Even startups and small businesses are now taking advantage of outsourcing to supplement whatever is missing in-house. Australian Companies that Outsource.

Outsourcing 72

Outsourcing Banking Human Resources Offshoring 72

TMS

FEBRUARY 22, 2023

Wanna see the top IT outsourcing services companies in Eastern Europe? But how did we get to needing outsourcing partners? A key way to meet those challenges is through IT outsourcing service companies. A key way to meet those challenges is through IT outsourcing service companies. What is the business environment?

IT Outsourcing 52

IT Outsourcing Outsourcing Service E-Commerce 52

Magellan Solutions

JULY 5, 2021

Here are the list of businesses that outsource customer service Philippines and reap exceptional value. Outsource customer service Philippines caters to businesses worldwide from industry players to SMEs and startups. Customer support outsourcing in the country is among the top services offered by its BPO industry.

Customer Service 52

Customer Service Outsourcing Service Customer Support 52

Pure Moderation

JULY 7, 2022

They’re stuck between growing an in-house staff or finding companies that provide outsourced services. So why do companies choose to outsource work? You’re probably thinking: “Why should I outsource? Outsourcing can no longer be put on the backburner. What Is Outsourcing? ” But is it?

Outsourcing 52

Outsourcing Data Entry Offshoring Out-Tasking 52

Pure Moderation

AUGUST 18, 2022

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). Many models of outsourcing services have emerged throughout recent years.

BPO 98

BPO Nearshoring Business Process Outsourcing Offshoring 98

Magellan Solutions

APRIL 27, 2022

Australia (and New Zealand) have been outsourcing their business processes to the Philippines for quite a long time now. This has paved the way for the global outsourcing industry, which has grown exponentially in the Philippines over the last decade. Here’s Why Australian Companies Outsource to the Philippines.

Outsourcing 40

Outsourcing Offshoring BPO Data Entry 40

Magellan Solutions

MARCH 9, 2021

Factors You Should Know About Customer Service Outsourcing. Customer service outsourcing is a strategy to improve customer retention. Industry players do customer service outsourcing and they reap tons of benefits. As a matter of fact, you can but do not let these numbers fool you into jumping to outsourcing. Percentage.

Customer Service 52

Customer Service Outsourcing Service Offshoring 52

Magellan Solutions

FEBRUARY 26, 2022

Outsourcing is synonymous to business expansion. When a business aims to make it to the top of the food chain, outsourcing is one of the best ways to do so. used outsourcing to improve the business. Resulting to that, they managed to get 43% of the car market share even against the giant Ford Motor Company. .

Outsourcing 40

Outsourcing BPO Government Global Outsourcing 40

Pure Moderation

OCTOBER 31, 2022

Business process outsourcing refers to outsourcing some business processes to an outside vendor. The 4-step process for business process outsourcing and this article will explain how BPO works: 1. For a business to do well in the global market, it needs to keep a smooth and manageable workflow for getting important tasks done.

Business Process Outsourcing 52

Business Process Outsourcing BPO Outsourcing External Service Provider 52

Avasant

JUNE 30, 2023

For the third consecutive year, Avasant has been recognized by the Industry Association of Outsourcing Professionals (IAOP) for demonstrating excellence in collaboration, innovation, and outcomes. We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships.

Advisory 52

Advisory Global Outsourcing Selective Outsourcing Outsourcing Professionals 52

Avasant

JULY 18, 2023

For the third consecutive year, Avasant has been recognized by the Industry Association of Outsourcing Professionals (IAOP) for demonstrating excellence in collaboration, innovation, and outcomes. We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships.

Advisory 52

Advisory Marketing Global Outsourcing Selective Outsourcing 52

Magellan Solutions

APRIL 24, 2020

Around the world, there are hundreds if not thousands of companies that outsource IT operations. In fact, many of the most well-known technology companies today have outsourced development tasks during their early stages. Based on the latest figures , the total contract value of global IT outsourcing is US$66.5

Outsourcing 52

Outsourcing E-Commerce Banking Out-Tasking 52

Raya Contact Center

MARCH 10, 2022

RCX has expanded into new leading markets by opening a premise in the US – which has 35% of the global outsourcing market – under the name Raya Customer Experience -LLC in Delaware. This year, RCX was also listed among the top 100 global outsourcing companies in the IAOP rankings.

Global Outsourcing 98

Global Outsourcing Business Process Outsourcing Outsourcing BPO 98

Metasource

SEPTEMBER 28, 2023

When exploring the world of business process technology and outsourcing solutions, you will likely come across three terms: business process outsourcing (BPO), business process management (BPM), and business process management as a service (BPMaaS). based and range from managing incoming mail to processing invoices.

BPO 52

BPO Business Process Outsourcing Robotics Process Automation Outsourcing 52

Magellan Solutions

APRIL 30, 2020

Focus on core strengths, lower overhead costs, streamline work processes, and add more value to the organization — these are the main drivers of companies that outsource payroll. These are some of the multinational companies that outsource payroll and other HR functions: BP PLC. Companies that Outsource Payroll. L’Oréal.

Payroll 52

Payroll Outsourcing Human Resources Offshoring 52

Raya Contact Center

AUGUST 4, 2021

The IAOP (International Association of Outsourcing Professionals) awarded the recognition in response to RAYA CX’s innovative assistance to an international retail chain. These enabled managers to more closely monitor the various achievements and difficulties that their teams were experiencing.

Global Outsourcing 87

Global Outsourcing Selective Outsourcing Outsourcing Professionals Outsourcing 87

Magellan Solutions

AUGUST 2, 2021

It’s also unsurprising why so many businesses consider outsourcing their healthcare contact center services Philippines and to other countries such as: Country. current count of Business Process Outsourcing (BPO) companies. The Philippines ranks high when it comes to the availability of outsourcing offices. Philippines.

BPO 52

BPO Outsourcing Call Center Healthcare 52

SEBPO

AUGUST 25, 2023

5000 List for the Eighth Time Marlton, NJ – Global outsourcing leader SEBPO claims a spot on the 2023 Inc. At SEBPO, we strategically manage our growth by keeping a pulse on the industry and staying nimble enough to adjust the plan when needed,” says Kochan. SEBPO Named to Inc. 5000 award annually. 5000 award annually.

Global Outsourcing 52

Global Outsourcing Nearshoring Outsourcing Professionals Outsourcing 52