Everest Group

SEPTEMBER 21, 2021

This progression has increased enterprises’ focus on strategic engagements, including how best to drive business results from their procurement outsourcing models and extract the most value from their engagements across delivery models, pricing structures, governance and performance, talent management, digital transformation, and more.

Outsourcing 52

Outsourcing Government Global Business Services BPO 52

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. Global sourcing and vendor management CoE: The goals of global sourcing and vendor management within organizations are often changing to keep up with market trends.

Robotics Process Automation 52

Robotics Process Automation Automation Global Business Services Finance 52

Everest Group

APRIL 7, 2022

Building Centers of Excellence (CoEs) has become an imperative for global business service (GBS) organizations and is critical to develop distinctive high-value capabilities, enable cross-functional collaboration, and increase value delivered beyond labor arbitrage. Global business services strategy leaders.

Co-Sourcing 52

Co-Sourcing Global Business Services Government Collaborations 52

Everest Group

JANUARY 27, 2022

FAO buyers are increasingly open to third-party support for complex, judgment-intensive processes and digital solutions; providers are further differentiating themselves with talent strategies, governance models and ESG initiatives. Our clients include leading global companies, service and technology providers, and investors.

Finance 52

Finance Accounting Outsourcing Retail 52

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. For example, a leading US bank GBS hosts a Finance and Accounts (F&A) Data Management team that supports finance business users’ data needs.

Banking 52

Banking Analytics Finance Engineering 52

The Hackett Group

NOVEMBER 9, 2021

Key Issues Study Launch – In September 2021, The Hackett Group launched its 2022 Key Issues campaigns covering six functional areas: Finance, Procurement, Supply Chain, Human Resources, Information Technology, and Global Business Services. Results from the studies will be released in January 2022.

Pharmaceuticals 97

Pharmaceuticals Information Technology Global Business Services Finance 97

Automation Anywhere

APRIL 27, 2022

These topics apply to many areas within the organization, from front office and global business services (GBS) to compliance and risk management. How much time, effort, and resources are required to map business processes and update process documentation when processes change?

Banking 98

Banking Robotics Process Automation Automation Efficiency 98

Everest Group

FEBRUARY 1, 2022

Going forward, long-term tailwinds such as the growth of the Shenzhen Special Economic Zone (SEZ), government initiatives focusing on Made in China 2025 policies, growth of e-commerce, increased technology adoption, and high export demand for technology developed in China will largely drive growth in the technology services industry.

Service 52

Service Cybersecurity E-Commerce Nearshoring 52

The Hackett Group

JULY 8, 2021

Understanding the sources of digital world-class performance. In fact, 86% and 77% of services organizations and manufacturing organizations, respectively, are currently expanding or planning to expand data sources for risk data and supply/market intelligence. Cloud-based modern architecture.

Analytics 52

Analytics Automation Design External Service Provider 52

The Hackett Group

AUGUST 10, 2021

z International for Order-to-Cash; Reckitt for IT Opportunity-to-Deployment; Vodafone Procurement Company for Source-to-Purchase; and Wipro Limited for Hire-to-Retire. Services include business transformation, enterprise analytics and global business services. companies in 2020.

Research 52

Research Analytics Sales Finance 52