Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

JANUARY 27, 2022

FAO buyers are increasingly open to third-party support for complex, judgment-intensive processes and digital solutions; providers are further differentiating themselves with talent strategies, governance models and ESG initiatives.

Finance 52

Finance Accounting Outsourcing Retail 52

The Hackett Group

NOVEMBER 9, 2021

Key Issues Study Launch – In September 2021, The Hackett Group launched its 2022 Key Issues campaigns covering six functional areas: Finance, Procurement, Supply Chain, Human Resources, Information Technology, and Global Business Services. Results from the studies will be released in January 2022.

Pharmaceuticals 97

Pharmaceuticals Information Technology Global Business Services Finance 97

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. Greater GBS maturity: Global enterprises recognize the leadership potential in GBS centers needed to drive enterprise transformation now exists.

Banking 52

Banking Analytics Finance Engineering 52

NoonDalton

DECEMBER 4, 2023

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. This innovative sourcing strategy is rooted in the principle of creating shared value.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

The Hackett Group

AUGUST 10, 2021

z International for Order-to-Cash; Reckitt for IT Opportunity-to-Deployment; Vodafone Procurement Company for Source-to-Purchase; and Wipro Limited for Hire-to-Retire. In addition, The Hackett Group will also be webcasting this conference call live through the StreetEvents.com service. companies in 2020.

Research 52

Research Analytics Sales Finance 52

Everest Group

FEBRUARY 1, 2022

The technology surge has created a talent war for digital skills, making selecting the right service delivery locations more crucial than ever. Based on our latest research, here are some of the established and emerging talent tech hubs to watch: Top Markets for Technology Services Talent. Asia-Pacific (APAC).

Service 52

Service Cybersecurity E-Commerce Nearshoring 52

The Hackett Group

JULY 8, 2021

They are also able to deliver higher-value services – for example, better stakeholder engagement, supplier relationship management and product innovation. Understanding the sources of digital world-class performance. peers), with a 33% productivity advantage. But their advantage is not just about cost. Data and analytics.

Analytics 52

Analytics Automation Design External Service Provider 52

Automation Anywhere

APRIL 27, 2022

From credit cards to lending, trading products to cryptocurrency, fintechs are now providing sophisticated apps and tools to consumers who are demanding omnichannel services, low to no fees, and 24x7 on-demand customer service. Traditional banking and financial services firms have been slow to react.

Banking 98

Banking Robotics Process Automation Automation Efficiency 98

Everest Group

APRIL 7, 2022

Building Centers of Excellence (CoEs) has become an imperative for global business service (GBS) organizations and is critical to develop distinctive high-value capabilities, enable cross-functional collaboration, and increase value delivered beyond labor arbitrage. Global business services strategy leaders.

Co-Sourcing 52

Co-Sourcing Global Business Services Government Collaborations 52