IBM Services

MARCH 15, 2024

A large US-based healthcare company recently engaged with IBM® to accelerate their cloud adoption with consistent and predictable outcomes. As a healthcare company, this client had an obligation to provide safe, reliable, time-sensitive, high-quality services to its customers.

Co-Sourcing 96

Co-Sourcing Healthcare Automation Collaborations 96

Everest Group

MAY 31, 2023

Contact Center-as-a-Service (CCaaS) PEAK Matrix® Assessment The market for Contact Center-as-a-Service (CCaaS) is experiencing rapid growth, driven by the increasing demand for flexible remote work solutions, the need for businesses to provide exceptional customer service, and the scalability required to accommodate fluctuating demand.

Service 52

Service Flexibility Healthcare Outsourcing 52

IBM Services

MAY 8, 2024

We designed our enterprise cloud platform for even the most highly regulated industries with the unique needs of these heavily regulated sectors, such as financial services , government , healthcare and telco , in mind. These solutions include ones that are designed to help facilitate their secured exchange of healthcare data.

Regulations 66

Regulations Healthcare Government Design 66

Everest Group

NOVEMBER 30, 2023

Revenue Cycle Management (RCM) Platforms Revenue Cycle Management (RCM) platforms automate financial processes in the healthcare industry. Healthcare organizations are increasingly evaluating RCM platform providers based on the functionalities, features, and technical support they provide. LEARN MORE ABOUT Top Service Providers

Management 64

Management Healthcare Sourcing Flexibility 64

Everest Group

MAY 31, 2023

Google Cloud continues to differentiate itself from other cloud providers by emphasizing specialized services, tools, and a partner-oriented strategy that enables businesses to achieve better flexibility, scalability, and security. A shift began when cloud gained popularity as a go-to tool to transform the enterprise landscape.

Flexibility 52

Flexibility Analytics Government Engineering 52

Perficient Digital Transformation

JANUARY 9, 2024

This past year, Perficient’s commerce and healthcare teams collaborated with Adobe’s commerce and healthcare teams to build this new, HIPAA-ready solution specifically for use cases like this. Many payors have FSAs (flexible spending accounts) that they offer.

Healthcare 52

Healthcare Insurance Accounting Flexibility 52

Offshore India Data Entry

NOVEMBER 3, 2023

Outsourcing medical billing data entry to experienced BPO companies in India can help healthcare providers improve revenue cycle management, reduce costs, and streamline operations. Moreover, the expense of healthcare services in the United States is a rising concern at present.

Data Entry 52

Data Entry Outsourcing Healthcare Offshoring 52

Groove Technology

JUNE 15, 2023

Do you need a cost-effective solution that offers flexibility and scalability? Flexibility and Agility In today's fast-paced business landscape, flexibility and agility are crucial for success. This flexibility enables organizations to respond promptly to market demands, accelerate time-to-market, and gain a competitive edge.

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

Perficient Digital Transformation

FEBRUARY 26, 2024

In this blog post, we delve into the transformative impact of customizable settings in various design domains. This personalization empowers users with the flexibility to adapt their environment, interfaces, and interactions to suit their unique needs.

Design 52

Design Healthcare Flexibility Management 52

Velocity Global

FEBRUARY 7, 2023

However, it also introduces challenges like administering competitive healthcare benefits to employees in various states. Read our guide to learn how to administer affordable and competitive healthcare benefits to your distributed workforce across the U.S. Can Health Insurance Be Used in Different States? Affordability.

Insurance 52

Insurance Healthcare Administrative Payroll 52

IBM Services

JANUARY 30, 2024

Healthcare: Support telemedicine and patient data analytics, requiring stringent compliance regulations. Partnering with strategic solution, service and technology providers will help you transform your aspirations of operational excellence into tangible realities.

E-Commerce 77

E-Commerce Analytics Manufacturing Flexibility 77

Zinnov

MARCH 15, 2024

Healthcare payers and providers confront significant challenges that hinder the delivery of effective and accessible care. Both payers and providers are deeply affected, as these issues directly impact patient care quality and the financial sustainability of healthcare systems.

Healthcare 52

Healthcare Pharmaceuticals Engineering Insurance 52

Everest Group

FEBRUARY 24, 2023

Autonomous vehicles, smart cities and factories, and remote healthcare are some of the leading use cases and conversation starters for private 5G at present In the graphic below, we compare the performance and efficiency of each use case.

Manufacturing 52

Manufacturing Healthcare Analytics Efficiency 52

Offshore India Data Entry

MAY 21, 2024

AI is being leveraged to automate repetitive tasks, enhance customer service, and provide valuable insights through data analytics.This is having a profound impact on the operational efficiency of BPO companies. It’s a catalyst for innovation, opening up new service offerings and opportunities for BPO companies.

BPO 105

BPO Offshoring Data Entry Out-Tasking 105

NoonDalton

MAY 20, 2024

This blog explores how outsourcing can serve as a strategic solution to mitigate the skills gap, enabling businesses to thrive in a dynamic market environment. This approach not only saves costs but also reduces the time to market for new products or services. One effective strategy that has gained significant traction is outsourcing.

Outsourcing 52

Outsourcing Manufacturing Cybersecurity Payroll 52

Hyland

JANUARY 25, 2023

Platform-as-a-Service (PaaS) is a cloud computing model in which a vendor supplies a development and deployment environment for building and deploying software applications. Like other “-as-a-Service” models, you buy PaaS on an as-needed, on-demand basis and access it over the internet. What are some examples of PaaS?

Service 72

Service Software Automation Insurance 72

3Pillar Global

MAY 28, 2024

In this blog, we’ll share our key takeaways from the event, focusing on AI’s impact, the value of networking, and the evolving tech landscape. We saw real-world examples of AI-driven chatbots streamlining customer service and predictive maintenance systems foreseeing equipment failures, reducing downtime and costs.

Cybersecurity 52

Cybersecurity Collaborations Manufacturing Healthcare 52

IBM Services

JANUARY 26, 2024

However, the existing skill sets within communication service providers (CSPs) may not align with the evolving demands of this dynamic landscape. In this blog, we dive into the areas where their practical application hold potential and analyze the challenges they may encounter along the way.

Automation 102

Automation Engineering Design Order Management 102

Zinnov

FEBRUARY 29, 2024

This concept opens up new possibilities for enriching business practices and fostering partnerships, particularly between Technology Service Providers (TSPs) and Global Capability Centers (GCCs). Partnership with IBM and Wipro Technologies : Shell has entered into a significant IT services agreement with IBM and Wipro Technologies.

Service 64

Service Collaborations Advisory Resource Optimizing 64

Perficient Digital Transformation

JUNE 15, 2022

I recently connected with one of our lead business consultants, Wayne Ause, to discuss how he impacts healthcare clients. My role can be described as a utility player, which isn’t all that obvious from my title as lead business consultant in our healthcare business unit. READ MORE: Wayne Ause, Author at Perficient Blogs.

Healthcare 69

Healthcare Insurance Jobbing Collaborations 69

3Pillar Global

JANUARY 4, 2024

Growing revenue and reducing costs remains a top priority for healthcare organizations in 2024. By enhancing and even replacing legacy technology with faster, more efficient alternatives—as well as automating manual processes—healthcare organizations can both reduce costs and even open additional revenue streams.

Healthcare 52

Healthcare Reduced Costs Automation Administrative 52

Groove Technology

JUNE 14, 2023

ASP.NET MVC offers a high level of flexibility and control over the development process, making it suitable for building scalable and extensible applications. With its robust features for handling HTTP requests and responses, Web API simplifies the process of building RESTful services and facilitates the integration of different systems.

E-Commerce 100

E-Commerce Healthcare Inventory Management Banking 100

Perficient Digital Transformation

FEBRUARY 20, 2024

In this blog post, we’ll explore the compelling reasons why incorporating Data Cloud alongside an existing CDP can be a game-changer for businesses. The data model built around objects like Individual and Contact Point Email allows for a scalable and flexible system to be built for your specific data regulation needs.

Analytics 59

Analytics Healthcare Regulations Streamline Operations 59

Hyland

DECEMBER 5, 2022

As the executive vice president and chief product officer, John leads Hyland’s efforts to support the development of products and solutions as part of Hyland’s plan to deliver the best content services platform in the industry. This is a radical new offering in that market segment, driven by needs expressed by healthcare industry customers.

Healthcare 98

Healthcare Engineering Insurance Software 98

Perficient Digital Transformation

AUGUST 8, 2023

Welcome to the fourth session of our blog series on disabilities, where we aim to shed light on various impairments and the challenges individuals face in their everyday lives. Healthcare Access: Deaf-Blind individuals may face difficulties accessing healthcare services due to communication barriers with medical professionals.

Healthcare 52

Healthcare Out-Tasking Design Collaborations 52

Premier BPO

FEBRUARY 5, 2024

employment report [1] was surprising to many experts: robust hiring continued in many sectors, especially with strength in healthcare and professional services. A recent report [2] from the professional services consulting firm RSM U.S. The January U.S. underscores a profound shift in workforce dynamics.

Outsourcing 52

Outsourcing Co-Sourcing BPO Reduced Overhead 52

Premier BPO

FEBRUARY 5, 2024

employment report [1] was surprising to many experts: robust hiring continued in many sectors, especially with strength in healthcare and professional services. A recent report [2] from the professional services consulting firm RSM U.S. The January U.S. underscores a profound shift in workforce dynamics.

Outsourcing 52

Outsourcing Co-Sourcing BPO Reduced Overhead 52

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Everest Group

MAY 10, 2022

The hospital revenue cycle process was not immune to the many changes COVID-19 brought to the US healthcare provider ecosystem, causing health systems to significantly shift operations to survive. Exhibit 1: Split of new Revenue Cycle Management (RCM) services deals in 2021 – sole-sourced versus RFP-led.

Management 52

Management Healthcare Cybersecurity Right-Sizing 52

IBM Services

FEBRUARY 23, 2024

The emergence of NLG has dramatically improved the quality of automated customer service tools, making interactions more pleasant for users, and reducing reliance on human agents for routine inquiries. Conversational AI enhances customer self-service options directly, leading to a more personalized and efficient support experience.

Healthcare 102

Healthcare Analytics Customer Service E-Commerce 102

IBM Services

DECEMBER 15, 2023

Open-source AI projects and libraries, freely available on platforms like GitHub, fuel digital innovation in industries like healthcare, finance and education. In healthcare, IBM Watson Health uses TensorFlow for medical image analysis, enhanced diagnostic procedures and more personalized medicine.

Sourcing 69

Sourcing Out-Tasking Collaborations Research 69

Perficient Digital Transformation

APRIL 8, 2024

We’re known for building long-standing client partnerships through global depth, scale, and industry expertise, combined with the flexibility and collaboration of a nimble organization.

Advisory 59

Advisory Manufacturing Collaborations Healthcare 59

Groove Technology

MARCH 29, 2023

MuleSoft’s Anypoint Platform is designed to tackle the challenges of integrating legacy systems with modern applications and cloud services, making it a popular choice for businesses looking to optimize their IT infrastructure. This will help you identify areas where integration can improve efficiency and cost savings.

Efficiency 100

Efficiency E-Commerce Supply Chain Management Retail 100

IBM Services

SEPTEMBER 20, 2023

When implemented in a responsible way—where the technology is fully governed, privacy is protected and decision making is transparent and explainable—AI has the power to usher in a new era of government services. appeared first on IBM Blog. Agency for International Development’s Global Health Supply Chain Program.

Government 106

Government Cybersecurity Automation Efficiency 106

Velocity Global

MAY 25, 2023

Benefits that help cover burdens such as relocation costs, private healthcare, and international schooling for dependents can make the relocation offer more attractive to employees. Cultural Training An expat benefits package should also include support services that help the expat better integrate into their host destination.

Payroll 97

Payroll Global Hiring Insurance Healthcare 97

NoonDalton

OCTOBER 23, 2023

In this blog, we’ll explore how businesses can leverage outsourcing effectively to navigate the choppy waters of the current economic crisis and set sail toward sustained growth and success. Businesses must find ways to maintain high levels of service and value to ensure customer loyalty.

Outsourcing 52

Outsourcing E-Commerce Reduced Overhead Healthcare 52

CGS Inc

OCTOBER 14, 2021

Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. From traditional customer service to growing trend of self-service or through supporting customers in their environment, CGS offers a hybrid approach. 10/14/2021.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98