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Mitigating the impact of climate change in insurance and other financial services  

IBM Services

These climate events have a huge potential impact on financial institutions. According to Berenberg analysts , individual insurance companies faced total claims estimates of up to approximately USD 300 million. Across the financial sector, there are transition risks to consider as we move to a low-carbon economy.

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Introducing The APAC Financial Services Customer Trust Index, 2022

Forrester Digital Transformation

Earning and defending customers’ trust, considering the current volatility in financial markets, the infamous downfall of Credit Suisse, the collapse of First Republic Bank, and the ongoing banking scandal in China, requires a special commitment, not lip service. They also expect genuine […]

Banking 130
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Customers’ Trust Was Weak Across US Financial Services Brands In 2022

Forrester Digital Transformation

How well did US financial services firms rank in terms of customers’ trust in 2022? Our new research reveals the scores and rankings of 54 US brands across auto and home insurance, banking, credit card issuers, and investment firms, analyzed as part of Forrester’s US Financial Services Trust Index, 2022.

Insurance 130
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Financial Services Firms Need To Learn How To Earn Customers’ Trust

Forrester Digital Transformation

How successful have financial services firms been in garnering the trust of their customers amidst inflation and market volatility? Not very successful, it seems.

Service 130
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Top financial services trends of 2024

IBM Services

The start of 2024 brings forth many questions as to what we can expect in the year ahead, especially in the financial services industry, where technological advances have skyrocketed and added complexities to an already turbulent landscape. One example of this is in insurance.

Service 51
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Unlocking Innovation in Financial Services

3Pillar Global

3Pillar’s Financial Services Industry Lead, Rob Murray , joins us on The Innovation Engine podcast to share some of the latest insights he’s gleaned from serving 3Pillar clients across the Financial Services space. The shift towards a customer-centric approach in banking. DeWolf and Jessica S.

Service 59
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Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2024

Everest Group

Financial Crime and Compliance (FCC) Operations Services The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry.