Forrester Digital Transformation

FEBRUARY 5, 2023

Financial services (FS) firms are actively participating in it, increasingly commercializing their data to create new revenue streams and expand business opportunities. The growth of the data economy in China is accelerating.

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Service 130

Forrester Digital Transformation

NOVEMBER 8, 2022

How successful have financial services firms been in garnering the trust of their customers amidst inflation and market volatility? Not very successful, it seems.

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Service Banking Insurance Marketing 130

Forrester Digital Transformation

NOVEMBER 8, 2022

How well did US financial services firms rank in terms of customers’ trust in 2022? Our new research reveals the scores and rankings of 54 US brands across auto and home insurance, banking, credit card issuers, and investment firms, analyzed as part of Forrester’s US Financial Services Trust Index, 2022.

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Insurance Service Banking Research 130

Forrester Digital Transformation

JANUARY 18, 2023

Many financial services executives buy into the concept of customer obsession, but too few take actions that build a customer-obsessed culture. That is the top-level finding from our just-published “The State Of Customer Obsession In Financial Services, 2022” research report.

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Service Research 130

IBM Services

APRIL 4, 2024

The cloud represents a strategic tool to enable digital transformation for financial institutions As the banking and other regulated industry continues to shift toward a digital-first approach, financial entities are eager to use the benefits of digital disruption. Banks want to tap into these new innovations.

Service 59

Service Banking Cybersecurity Regulations 59

3Pillar Global

OCTOBER 3, 2023

3Pillar’s Financial Services Industry Lead, Rob Murray , joins us on The Innovation Engine podcast to share some of the latest insights he’s gleaned from serving 3Pillar clients across the Financial Services space. The shift towards a customer-centric approach in banking. DeWolf and Jessica S.

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Service Banking Cybersecurity Insurance 59

Everest Group

FEBRUARY 16, 2024

Financial Crime and Compliance (FCC) Operations Services The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry.

Co-Sourcing 69

Co-Sourcing Banking Service Advisory 69

IBM Services

JANUARY 16, 2024

The start of 2024 brings forth many questions as to what we can expect in the year ahead, especially in the financial services industry, where technological advances have skyrocketed and added complexities to an already turbulent landscape. This is something we’re likely to see more of this year.

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Service Banking Risk Management Risk Management 51

Forrester Digital Transformation

APRIL 5, 2022

We are happy to announce the publication of a series of Data Snapshots on APAC consumers’ attitude and behavior in Financial Services industry. A Data Snapshot is a short data-focused report used to feature some of Forrester’s quantitative research — a specific data point, operational metric, or survey question.

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Service Research 130

Forrester Digital Transformation

MARCH 22, 2022

We’ve been diving deep into a number of topics that financial services executives and their teams care about (or should care about). A crop of fintech startups and large financial providers are investing in embedded finance — in which financial products and […].

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Research Finance Service Insurance 130

Everest Group

MARCH 11, 2024

Cloud service providers are vital partners in helping Banking and Financial Services (BFS) institutions build robust systems for cloud migration and exit strategies to maneuver complex regulatory and operational environments. These approaches promise to ignite technological innovation. Contact us to discuss further.

Banking 59

Banking Service Regulations Flexibility 59

McKinsey and Company

OCTOBER 21, 2021

An updated view into gender and racial diversity in financial services—as well as women’s day-to-day work experiences—reveals some progress. But challenges in building an equitable and inclusive workplace persist.

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Service 143

McKinsey and Company

MAY 6, 2022

The stakes are high for financial-services firms to reorient their offices around learning, inclusion, and innovation.

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Service 109

Perficient Digital Transformation

JANUARY 3, 2024

For brokers, in the financial services sector, remote work became especially difficult due to the requirement for firms to register and supervise all home office “branches.” Interested in exploring more of our financial services expertise? Contact us today!

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Service Regulations Flexibility Risk Management 52

Perficient Digital Transformation

JUNE 1, 2023

As the financial services industry continues to evolve, companies are looking for ways to stay ahead of the competition and increase their market share. An Alternative for Regulated Industries At Perficient, we understand the importance of security when it comes to the financial services industry.

Service 59

Service Banking Insurance Regulations 59

Perficient Digital Transformation

NOVEMBER 8, 2021

Bo Berg is a director in Perficient’s financial services practice. He has more than 20 years of experience leading digital transformation initiatives for financial institutions. That’s when I started to get deep into the financial space. At Perficient, I’m a director in the financial service practice.

Banking 126

Banking Service Advisory Retail 126

Infosys Consulting

SEPTEMBER 25, 2023

As financial services institutions continue to seek a competitive advantage and strive to increase market share, the ability to leverage and monetize data has become a necessity in today’s hyper-competitive environment. For example, customers who have not used a service or product for an extended period could fall within this group.

Risk Management 52

Risk Management Risk Management Management Service 52

Zinnov

DECEMBER 4, 2022

Among the industries that Quantum Computing has the potential to revolutionize, the Financial Services industry stands out for several reasons. Second, financial institutions are among the most aggressive adopters of advanced technologies. ~70% Quantum Computing for the Financial Services Industry – Zinnov’s Lens.

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Service Research Government Collaborations 59

IBM Business Partners

MAY 23, 2023

IBM Cloud completed its 2023 independent review of IBM Cloud services and processes. The review report demonstrates to its clients, partners and other interested parties that IBM Cloud services have implemented and adhere to the technical, administrative and physical control requirements of IBM Cloud Framework for Financial Services.

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Service Administrative Risk Management Risk Management 67

Infosys Consulting

SEPTEMBER 27, 2023

Data gathered by financial institutions provides a broad array of information, from basic demographic data such as age group and geography, to more sensitive information like salaries and spending habits. In financial services, organizations sit on a vast amount of collected transactional and demographic data.

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Service Sales Banking Marketing 52

Perficient Digital Transformation

JULY 12, 2022

Across financial services – industries such as banking, wealth management, and insurance – the need for greater personalization has been a theme for several years. In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences.

Service 69

Service Insurance Banking Automation 69

McKinsey and Company

SEPTEMBER 7, 2022

Financial-services companies—specifically in banking and insurance—have an opportunity to address equity and gain commercial benefits by better serving Black consumers.

Service 88

Service Insurance Banking 88

Forrester Digital Transformation

MARCH 1, 2023

I looked at the Budget 2023 that India’s Finance Minister presented on Feb 1st 2023. On that day, India’s Prime Minister tweeted, “This year’s Budget infuses new energy to India’s development trajectory”. I find that he was not far off the mark.

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Finance Service Government Banking 130

Perficient Digital Transformation

MAY 15, 2023

of Americans are considered “fully banked,” many opportunities exist for financial services institutions to take advantage of the vast amount of customer data they possess. Here are three ways financial services institutions can reap the benefits of a data-driven mindset. Given that 81.5% Personalization.

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Service Banking Regulations Efficiency 64

Perficient Digital Transformation

JANUARY 26, 2022

On February 2, Perficient’s Colletti will moderate a webinar that will feature GM Financial and Adobe. GM Financial will share how it continues to focus on the customer, while Adobe will discuss what all financial services companies can do to become “experience makers.” We’d love for you to join us.

Banking 113

Banking Service Analytics Research 113

Everest Group

MARCH 3, 2023

With customer demand for financial services rising across geographies, looming recessionary fears and competition is leading enterprises to expand beyond North America and enter developing markets such as the UK, Europe, Latin America, Asia Pacific, the Nordics, and the Middle East. trillion in 2030, growing at a CAGR of 53.4%

Outsourcing 52

Outsourcing Marketing Service Banking 52

McKinsey and Company

JULY 8, 2022

In April 2022, McKinsey gathered a group of leaders in financial services to discuss the work they are doing to increase financial inclusion, address systemic challenges, and catalyze efforts to close the racial wealth gap.

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Service 76

Perficient Digital Transformation

MARCH 8, 2023

Fortunately, most societies today don’t legally bar women from partaking in these tasks, but the ancient history of shutting doors on women seeking greater financial control has left an undeniable gender gap in the world of financial services and a lingering, detrimental attitude that money management is a man’s job.

Service 64

Service Finance Accounting Out-Tasking 64

Automation Anywhere

MARCH 25, 2021

The financial services industry has always been an early adopter of technology to enhance the efficiency of operations and customer satisfaction. Not long afterward, financial institutions began implementing rule-based Robotic Process Automation (RPA) on a limited scale to handle repetitive, structured processes.

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Service Robotics Process Automation Banking Automation 98

MicroAgility

JUNE 30, 2022

Blockchain in financial services is still largely a technical innovation, but its applications and potential business models are expanding on an exponential curve. Blockchain payment and financial services applications are bound to transform how the world acts and interacts.

Service 52

Service Banking Finance Insurance 52

IBM Business Partners

JULY 31, 2023

We already covered how mainframe modernization isn’t just for the financial industry , so why not address the elephant in the room? Financial services companies are considered institutions because they manage and move the core aspects of our global economic system.

Banking 52

Banking Service Analytics Risk Management 52

Working Solutions Outsourcing

APRIL 13, 2023

What is Cloud Financial Services? Cloud financial services refers to outsourcing monetary services through cloud-based platforms run by third-party providers. Financial […] All using cloud-based software and tools.

BPO 52

BPO Outsourcing Finance Business Process Outsourcing 52

Working Solutions Outsourcing

APRIL 13, 2023

What is Cloud Financial Services? Cloud financial services refers to outsourcing monetary services through cloud-based platforms run by third-party providers. Financial […] All using cloud-based software and tools.

BPO 52

BPO Outsourcing Finance Business Process Outsourcing 52

Working Solutions Outsourcing

APRIL 13, 2023

What is Cloud Financial Services? Cloud financial services refers to outsourcing monetary services through cloud-based platforms run by third-party providers. Financial […] All using cloud-based software and tools.

BPO 52

BPO Outsourcing Finance Business Process Outsourcing 52

Infosys Consulting

FEBRUARY 2, 2022

The use of end-user computer applications (EUCs) by global banking and financial institutions has grown manifold over the last several years. Firms find EUCs flexible and easy to perform repeatable financial operations and adjustments. Why do financial services institutions have so many EUCs? So, what’s the risk?

Service 52

Service Banking Government Regulations 52

Everest Group

AUGUST 24, 2022

Top Financial Crime and Compliance (FCC) Operations Service Providers Financial Crime and Compliance (FCC) operations continue to grow within the Banking and Financial Services (BFS) industry.

Banking 52

Banking Insurance Service Advisory 52

Magellan Solutions

JUNE 25, 2021

The US financial crisis had an impact on the outsourcing industry. Mortgage service providers were the most affected ones. The financial meltdown in the U.S. 3 main types of credits credit services outsourcing. In comparison to a service or task that someone performs for you. . But this did not stop them.

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Call Center Outsourcing Service Banking 52