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Perficient: Salesforce Managed Services

Perficient Digital Transformation

Salesforce know-how, Skilled Resource Mix, Scalability, High Operational Cost, 24/7 Availability and TAT are some of these challenges that organizations look to address while choosing a Salesforce partner.

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How IT Outsourcing Can Grow Your Business?

31 West

Based on the current situation, it’s not hard to assume that the demand for outsourced IT services will keep increasing. The market for managed services has grown worldwide over the last few years. In the next few years, advanced technologies like cloud computing and big data will drive the future success of managed services.

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What’s The Difference Between A VMS And MSP ?

31 West

This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP). Benefits Offered by Managed Service Provider. Vendor Management System (VMS). Reducing operational costs. Payroll management.

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Turning Good into Great: 10 Reasons to Outsource Customer Service

Mattsen Kumar

16.24% of small businesses chose to outsource customer service to increase efficiency. Businesses have introduced new customer service outsourcing strategies amidst the COVID-19 pandemic, resulting in changes to client and customer experiences. Customer Experience (CX) improves with an all-round operational management service.

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Property and Casualty (P&C) Insurance BPS PEAK Matrix® Assessment 2023

Everest Group

Property and Casualty (P&C) Insurance BPS Enterprises have been increasingly turning to P&C insurance BPS providers during the recession to address elevated operating costs resulting from heightened inflation, which has led to increased claims expenses and rate adjustments for various P&C products.

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What Is Business Process Management (BPM)?

Metasource

In today’s dynamic and ever-evolving business landscape, organizations strive to optimize their operations, enhance customer experiences, and stay competitive. Enter business process management (BPM). How Does Automation Fit into Business Process Management? According to a McKinsey & Co.

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IBM and Microsoft partnership accelerates sustainable cloud modernization

IBM Services

IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services.