February, 2023

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Three Key Ways To Scale Your Team Through Outsourcing

SEBPO

Three Key Ways to Scale Your Team Through Outsourcing BLOG Three Key Ways To Scale Your Team Through Outsourcing As a partner to some of the largest companies in the digital advertising industry, we have witnessed how daunting growth can be without a plan to scale your operations. Once they decided to work with us, our clients, regardless of their size, have experienced how they can expand their reach and augment their ad ops, creative, data solutions, media planning, and quality assurance teams

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Celebrating Differences in Global Teams

Perficient Digital Transformation

As typical of me, let me start with a personal story and slowly move to the subject. I come from a family of authentic Indian cuisine experts. One of my favorite dishes that I can relish any time and every time is “Aviyal”. Aviyal is a super simple dish where all vegetables (ya…all vegetables) get cooked in coconut, green chilli and cumin paste, topped with coconut oil and curry leaves.

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How a Software Provider Used Outsourcing for Product Development + Testing

SEBPO

“Thank you all for your great support and service. I really appreciate all your help and for always thinking out of the box.” – Senior Project Manager Case Study How a Software Provider Used Outsourcing for Product Development + Testing A software solutions company with a diverse, multi-million dollar customer base needed help, fast. When demand for this company’s services began to increase rapidly, they needed help effectively scaling their testing capabilities without breaking the bank a

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Impact Sourcing Requires Impact Performance

Customer Serv Outsource Smarter

What is impact sourcing, and why is it relevant? Impact Sourcing is a socially conscious business practice where companies are intentional about hiring individuals living in areas with persistently high unemployment and limited career opportunities. In many developing countries, job seekers significantly outnumber formal job opportunities. Therefore, socially oriented outsourcing strategies aim to make a positive economic impact on disadvantaged and marginalized sectors of the population, in add

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Indian Companies Eyeing Global Expansion

The Global Small Business Blog

©iStock/lakshmiprasad S Small and medium businesses in India have now set their sights on global expansion, with many first-generation entrepreneurs successfully building their companies and looking to grow overseas. After completing his master’s degree in 1999, 48-year-old Saket Gaurav started working at a Russian company for a while before he moved to Dubai to join another firm.

Jobbing 258
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2022 Breaches And Fines Offer Lessons To Security Leaders

Forrester Digital Transformation

2022 didn’t let up on the security incidents – according to Forrester’s 2022 Security Technographics Survey, 74% of security decision makers experienced at least one data breach at their firm in the previous twelve months.

More Trending

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Digital Transformation 2.0 And Its Impact on Business (DT 2.0)

Zinnov

Digital Transformation 2.0 (DT 2.0) is an extension of the first wave of digital transformation, which was primarily focused on automating existing business processes and enhancing customer experiences. DT 2.0 pertains to utilizing emerging technologies such as Artificial Intelligence, Machine Learning, and the Internet of Things (IoT) to create innovative business models, streamline operations, and derive valuable insights from data.

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Deploying a Sitecore instance on a “local” Kubernetes (k8s) setup

Perficient Digital Transformation

Have you ever wondered about having a local Sitecore instance on a local deployment of k8s? I was curious and decided to dive headfirst into the unknown world of k8s virtualization on a local setup. In this blog series I will be sharing the details my journey, my findings the mistakes/successes, and the final state of my discovery. The Idea Having experience with developing/deploying Sitecore with Docker Containers, I was curious as to the possibility of doing the same using Kubernetes.

Research 142
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Into all problem-solving, a little dissent must fall

McKinsey and Company

In today’s interconnected business environment, companies won’t be able to solve problems effectively without encouraging “contributory dissent”—a healthy approach to gathering diverse perspectives that should be taught to team members, modeled by leaders, and supported by culture.

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Standing Out Globally in the Sea of Swimwear

The Global Small Business Blog

©iStock/Dmytro Bulanskyi It's all about size. Having a wide range of sizes can really be a huge point of difference for a swimwear company. But to the point of this post, when Natasha Oakley and her best friend, Devin Brugman, created their blog, A Bikini a Day , in 2012, they had no idea their passion project would eventually turn into a multimillion-dollar global brand.

Retail 228
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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The Future Of Banking Requires Tech-Driven Innovation

Forrester Digital Transformation

Over three quarters of banks are increasing their spending on emerging technologies, creating the potential for hype and fear of missing out. Forrester identified nine emerging technologies that should be on the list of every bank, either now or later. We then organized them according to when firms can expect return on investment and provided details about the technologies and their use cases.

Banking 246
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10 Global Talent Acquisition Trends for 2023

Globalization Partners

Whether you’re testing new markets or scaling your workforce, international hiring can be an exciting yet challenging venture, even for experienced businesses. However, researching cultural nuances, leveraging effective tech tools, and implementing best practices will help streamline the global talent acquisition process. G-P is at the forefront of the global employment industry, and our years of experience have equipped us with detailed knowledge to guide growing companies during their global h

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Everything You Need to Know About the Evolution of BPO

Metasource

Business process outsourcing (BPO) is a practice in which an organization contracts a third-party service provider to perform business tasks on their behalf. Many people still connect BPO with its roots in call centers abroad. However, it has dramatically expanded and evolved as not only the internet but advanced technology solutions have become critical to business success.

BPO 98
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Optimizely CMS 12 – Unique upgrade challenges

Perficient Digital Transformation

By now, a lot of us have already participated in one or more CMS 12 upgrade projects. The others are still evaluating whether they should do it now or wait some more. Regardless of when you do it, there will definitely be some unique upgrade challenges you will come across, as I and many others did with the projects we worked on. And most of these depend on the actual project and its previous implementations that need more than normal tweaking with upgrade, or sometimes a complete redo as the ex

Marketing 131
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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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How to close the Black tech talent gap

McKinsey and Company

Businesses risk billions if Black professionals continue to be underrepresented in tech jobs. Closing the gap means making changes to education, recruiting, and retention initiatives.

Jobbing 128
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Scrollable Short-Video Formats Are on the Rise

The Global Small Business Blog

©iStock/grinvalds It was only a matter of time before e-commerce companies got on board with the scrollable short-video format like TikTok's. Now, Amazon launched its own version of this feature, unveiling the new Inspire feed on its mobile Amazon Shopping App. While the company shies away from comparing the new feature to TikTok, the format is familiar.

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Drive Growth With Digital Accessibility: Best Practices From Three Retailers

Forrester Digital Transformation

With a turbulent and unprecedented current economy, most retailers are trying to shore up revenue wherever they can. One way to do this is through making your company’s websites and mobile apps more accessible. Annually, the disability community has a disposable income of $1.9 trillion and an accessible digital storefront gives you access to this market.

Retail 246
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Asana Rebel case study: 100% customer support in 6 languages across 7 platforms

Influx

About Asana Rebel Asana Rebel is a healthy lifestyle app built for anyone who wants to get in shape by offering hundreds of workouts as well as sleep assistance, music for focus and meditation, healthy lifestyle tips, and more. With over 44,000 Apple store reviews at 4.7-stars, Asana Rebel is one of the most popular and highly-rated wellness apps in the app store.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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IVEMSA Celebrates Continuing Partnership as Sierra Aluminum Breaks Ground on $85 MDD Mexicali Facility

Ivemsa

Sierra Aluminum, a division of Samuel, Son & Co., Limited celebrated its groundbreaking for its 370,000+ square-foot facility in Mexicali, Baja. The plant increases the company’s extrusion, anodizing, and painting capacity with the addition of a greenfield facility, optimizing its presence in the area. Since 2021, IVEMSA has worked with the aluminum extrusion company by assisting with due diligence, land and developer selection, and the evaluation of different locations to determine th

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Solving Healthcare Challenges with Digital Health Platforms

Perficient Digital Transformation

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. According to Gartner’s 2022 Industry Cloud Survey , about 40% of IT leaders say they have started to adopt industry cloud platforms, with another 15% in pilots; another 15% are considering deployment by 2026.

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The AI-native telco: Radical transformation to thrive in turbulent times

McKinsey and Company

Artificial intelligence, when deployed at scale, can help telcos protect core revenues and drive margin growth. But capturing this opportunity will require a wholly different approach.

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5 Reasons Why You Should Study Global Business

The Global Small Business Blog

©iStock/dusanpetkovic Because global business is such a multifaceted field that’s often studded with high-risk, high-reward opportunities, it can be intimidating to dive in. Here’s a look at what global business is , five ways studying it can help you as an organizational leader, and how to kick off your education.

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Reshoring – The Future of Supply Chains

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens

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Digital Transformation: The Not-So-Secret Sauce To Getting The Basics Right

Forrester Digital Transformation

Digital transformations are notoriously hard. In Forrester's Business And Technology Services Survey, 2022, nearly all services decision-makers have or anticipate challenges in executing their digital transformation. But this does not mean that there is some secret sauce that only a chosen few digital natives possess which remains hidden to the rest of us.

Service 246
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Is Now the Time to Ride the Wave of Offshore Digital Marketing?

AS White Global

Traditionally, offshoring has been synonymous with IT and accounting capability. However, digital marketing is now one of the fastest-growing sectors in the market. Not surprisingly, most companies have some form of digital presence. Be it their website, ecommerce, Google/PPC ads, or social media. Given the stats below, coupled with collaborative tools such as Monday.com, Trello, and Zoom, it’s no wonder many brands are investigating offshore capability for their digital marketing requirements.

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What Is ASC 606, and How Will It Impact My Company?

inDinero

For an executive or business owner, keeping up to date with accounting regulations is low on the to-do list. However, you should make an exception for “Accounting Standards Codification Topic 606: Revenue from Contracts with Customer” often referred to as ‘ASC 606’ or ‘FASB ASC 606’ What Is ASC 606? Developed by the International Accounting Standards Board (IASB), ASC 606 establishes new rules for recognizing revenue in contracts with customers.

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Perficient is a 2023 Best Places to Work Finalist in St. Louis Once Again

Perficient Digital Transformation

An organization that is strong and engaged understands its employees, customers, and partners. That said, a strong organization also creates and fosters a culture where employees feel valued, heard, and appreciated for their contributions. Given this, we’re honored to be recognized once again for our commitment to cultivating an award-winning culture here at Perficient.

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Addressing the Global Talent War

Speaker: Jason Ciment - Get Visible | Mark Wald - SPRCHRGR | Leo Gestetner - Thankz | Michael S. Kraus - Expak Logistics

Remote work has helped future-proof organizations and increased their flexibility. However, sourcing candidates nationally poses new challenges and is proving difficult. The global sourcing industry seems to be in a state of war. DEI, attracting qualified candidates, and physical demographics are just a few of the issues that organizations face. Many companies are failing to win in this new landscape due to the intersectionality of problems in global sourcing.

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Agtech: Breaking down the farmer adoption dilemma

McKinsey and Company

Current macroeconomic conditions, consumer focus on sustainability, regulations, and changing business models could further drive farmers’ adoption of agtech products, if their concerns are addressed.

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Stay Away From Bribes in International or Any Business

The Global Small Business Blog

©iStock/Atstock Productions In 2021, Deutsche Bank agreed to pay $130 million largely to settle allegations that it violated laws against bribery by using middlemen and hiding its payments to them as part of a global effort to win business. Let me repeat the key part of what they did wrong: They violated laws against bribery by using middlemen and hiding its payments to them as part of a global effort to win business.

Banking 210
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How To Navigate The Generative AI Hype In Customer Service

Forrester Digital Transformation

If your inbox (or social media feed) looks anything like ours, you’ve likely been seeing announcement after announcement of vendor integrations with OpenAI’s ChatGPT or other generative AI technologies. The customer service technology world is particularly saturated with these announcements; it seems like we can’t go a day without seeing another one.

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Best Practices on Security and Governance in Software development and operation

comeMakeit

Think of a famous shopping mall that you love to visit now and then. Recently you realized that it has become a thoroughfare i.e., there are no checks, and anyone or everyone can get into it without any security check. Suddenly there is an attack and now everyone inside the mall is at risk whether it is a seller or a buyer or just a person who has come to enjoy it.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.