Tue.Aug 16, 2022

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What It Takes to Generate Value-Creating Growth in 2022

The Global Small Business Blog

©iStock/Yuril Karvatskyi To buck these trends – slowing global economy, rising inflation, and geopolitical uncertainty – business leaders need to follow a holistic growth blueprint consisting of three core elements: A bold aspiration and accompanying mindset The right enablers embedded in the organization And clear pathways in the form of a coherent set of growth initiatives To understand how organizations can try to overcome obstacles, McKinsey & Company studied the growth patterns and perf

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Forrester To Launch The Frontline Service Worker Automation Series

Forrester Digital Transformation

We published our report “Automation Can Solve The Service Worker Shortage,” in May 2022. This research defined eleven categories of automation that will most effect front-line service workers. We then ranked the categories based on likely adoption and how ready the required technology is. Client readership was strong, but they asked that we dig a […].

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Optimizely CMS – the importance of GUIDs and Assembly Names

Perficient Digital Transformation

In Optimizely CMS world, we see GUIDs everywhere. They are the unique identifiers for content types and more. As part of developing with Optimizely CMS, developers are advised to always specify GUIDs in there Content Type declarations. If one isn’t specified, the DB assigns one dynamically when saving the Content type. A big reason for this is that behind the scenes, whenever Optimizely code is looking for content type for rendering, they search by GUID first.

Design 115
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This Back-To-School Season, Learn To Evolve Your Loyalty Strategy

Forrester Digital Transformation

Despite the heat wave across the United States, summer is quickly coming to a close. In just a few weeks, kids around the globe will be back in the classroom for a new year of learning. Loyalty marketers, you might consider joining them! Since early 2020, concerns for health and safety, supply chain issues, and […].

Marketing 130
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Commerce Director’s Thought Leadership Featured in Forbes Article

Perficient Digital Transformation

Perficient’s Director of Commerce Strategy, Justin Racine, was recently featured in the Forbes article, “ Creating An Amazing Customer Experience On A Budget ” by Shep Hyken. Hyken’s piece, which references Racine’s recent CMSWire contribution piece , emphasizes the struggle to provide the same customer experience despite obstacles such as employment issues, supply chain problems, or other causes that affect a company’s budget.

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Lessons in leadership: Using data to drive public-health decisions

McKinsey and Company

Mehnaz Mustafa spearheaded the creation of an innovative public-health data and analytics hub to inform New Jersey’s COVID-19 response, advance health equity, and tackle public-health challenges.

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Why Cloud Management Software is Essential for Modern Businesses

V-Soft Consulting

Businesses are increasingly choosing cloud environments to deploy their applications as well as store data. It provides numerous benefits including agility, speed, cost savings, reliability, and scalability to name a few. But managing different resources, applications and data can be challenging. This is where Cloud Management solutions come in, allowing IT teams to have complete control over diverse cloud environments.

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What Is Contract Management?

Obobo

What Is Contract Management? Contract management involves the creation, execution, and termination of agreements from their inception to their termination. To maximise operational and financial performance, performance analysis against the contract terms is crucial, as is identifying and reducing financial and reputational risk through non-compliance with the contract.

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Development deep dive: how many software engineers in the US?

The Scalers

CONTENTS The number of available US software engineers Causes for an increase in demand for software engineers Finding a solution to a lack of educated software engineers Problems with software development in the US How many software engineers in the US are needed? What to consider before collaborating with an offshore partner. Even though the US currently holds the record for the highest number of working software engineers worldwide, global shifts in the labour market are set to change this.

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The Great Uncertainty: US consumer confidence and behavior during inflationary times

McKinsey and Company

Our latest Consumer Pulse research shows that there’s more pressure than ever on consumer confidence. But despite a general feeling of pessimism, there are signals of hope in consumer behavior.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Six Proven Customer Engagement Solutions Revealed

Perficient Digital Transformation

Technology is changing quickly, and it seems like there is something new every day. It can be intimidating to try and keep up with all the latest tech news, let alone implement it for your own business. Brands often struggle with where to put their resources, what to invest in, and how to implement new technologies to be on the cutting edge. When there are so many directions to go, how does one know which path is correct?

Retail 69
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The McKinsey Crossword: Organized Animals | No. 89

McKinsey and Company

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.

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Understanding the Importance Of Heritage OEMs and Their Dealer Networks

Perficient Digital Transformation

Sitting here on a Saturday afternoon with my father-in-law, who is visiting Michigan for the weekend. My father-in-law, Jim O’Connor, is retired today. He was an executive at Ford Motor Company for a great many years who oversaw sales and marketing operations and was specifically influential in the dealer network. I love our time together mostly because I learn so much.

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The strong job market isn’t benefiting all Americans

McKinsey and Company

Many respondents to McKinsey’s American Opportunity Survey say limited opportunities and a lack of skills are keeping them on the sidelines of the tightest labor market in 50 years.

Jobbing 71
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Evolution of Cloud Computing for Oil and Gas

WebCreek

Rate this post. Many companies in the oil and gas industry have realized the beneficial features cloud computing can bring. So, many have made the switch, or are in the process of switching to cloud computing, instead of traditional data storage and administration practices. With the switch to cloud computing the oil and gas industry has benefitted from more efficient monitoring and quality assurance practices, reduced costs on data storage, more secure cybersecurity mechanisms, and new innovati

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Shaping organisational success – Part 6 – Ground Rules : Leadership

Risk Guide

By Horst Simon, The Risk Culture Builder. LEADERSHIP. Let us practice Transformational Leadership. Let us motivate others to do more than they originally intended to do and this will evolve so they often will do more than they thought was possible. The challenge of leadership today is a challenge of opportunity, not crisis. New leaders can prepare themselves for the challenges facing them by adopting the seven lessons of leadership (Tom Brown, Leader Lines).

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RAYA CX H1 2022 Earnings: Note from the CEO

Raya Contact Center

RAYA CX’s H1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, “I’m glad to see the year-on-year growth across all figures, specifically a 43.6% increase in revenue, a 30.8% increase in EBITDA, and a 45.7% increase in net profit.”. These are solid results and testament to the success of our strategy and digital transformation journey!

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Identifying The Risks Associated With a New Supplier Relationship

Obobo

Identifying The Risks Associated With a New Supplier Relationship. The concept of supplier relationship management isn’t necessarily new, but it needs to be better formalised in the current economic climate Rather than being a transactional interaction involving a contract kept in a filing cabinet until renewed, a recent report by GEP states that vendor-supplier relationships are by necessity becoming increasingly strategic; a continual constant conversation that lasts throughout the lif

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Neo Group Survey: ESG Adoption in select IT and Business Service Providers

Neo Group

Neo Group recently published a detailed study of ESG adoption (Environmental, Social, and Governance) across a select group of BPO and IT providers. This is an important report for the sourcing industry because right now there is no holistic view of which providers are really adopting ESG and which are just greenwashing through their website and annual report.

Service 52
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Direct vs. Indirect Procurement: What’s the Difference?

Obobo

Direct vs. Indirect Procurement: What's the Difference? Essentially, procurement involves acquiring the supplies every organisation needs to function day-to-day. When you get into the details, you start to bring in all the supporting factors that make procurement work. The procurement process can be broken down neatly into two niches—direct and indirect procurement.

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Supplier Development: What It Is, And How To Manage It

Planergy Software

Clients and results. More Customers. We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY. Cristian Maradiaga. King Ocean. Book a Live Demo. Download a free copy of "Preparing Your AP Department For The Future", to learn: How to transition from paper and excel to eInvoicing.

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Best Practices for Supplier Management

Obobo

Best Practices for Supplier Management. Managing suppliers is an essential component of a business’ procurement process. Done well, it can turn you into a company superstar. Poor management, however, can add more stress to the situation. A poor supplier management can result in several issues, including: A missed opportunity to save Supplier performance problems due to unclear requirements and inadequate oversight Unable to adapt or scale quickly enough to changes within the organization I

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Make Change Your Most Significant Advantage

.orgSource

This idea from an article in the “Harvard Business Review” caught my attention. “As the shelf life of business strategies grows shorter, a corporation’s transformation capability becomes its only enduring advantage.” Authors N. Anand and Jean-Louis Barsoux go on to ask: “With serial transformations becoming the norm, a key strategic question for any corporate leader […].

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Value Stream Management: A Progression to Agile and DevOps | Blog

Everest Group

During the digital transformation journey, a Global 2000 enterprise uses more than 150 software solutions and tools on average to support its product or services delivery. Despite the huge investment, the value realized from this technology is still unclear to most enterprises. Read on to understand the importance of measuring the value delivered by software applications or products with value stream management (VSM) and our 4D framework to implement it.

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Carbon Neutral vs Net Zero: Are Carbon Neutral & Net Zero the Same Thing?

Perillion

When talking about reducing emissions, many people use the terms “carbon neutral” and “net zero” interchangeably.

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US Banking CX In 2022: Who Does It Well And Why It Matters

Forrester Digital Transformation

For a large multichannel bank, a 1-point improvement in its CX Index™ score can lead to an incremental $123 million in revenue. For a direct bank, it can lead to an incremental $92 million in revenue. Discover the results of the 2022 CX Index™ for US banks.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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What Does a CFO of a Construction Company Do?

inDinero

Often in many construction companies, the owner wears many hats, including that of “CFO”. But financial planning support from a qualified CFO can ease the stress of running a growing construction business. A chief financial officer (CFO) does more than construction accounting and financial management. They help make decisions that add value. CFO job descriptions typically include: review current financial strategies; devise solutions to reduce financial constraints; lower financial risks; and.

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Types of Outsourcing Models: Which One Makes the Most Sense for Your Organization?

Auxis

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Controller vs. Comptroller vs. CFO: Key Differences to Understand

inDinero

A business’s financial health is of utmost importance. No matter what stage your company is in, it’s crucial to have a team in place that can help with making sound financial decisions. With so many titles such as CFO, controller, and comptroller floating around, it’s not always clear what roles a finance team should be comprised of.

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Perspectives From Black Hat 2022

Forrester Digital Transformation

Thousands of security practitioners, vendors, and researchers from 111 different countries packed the Mandalay Bay Convention Center in Las Vegas last week for the first in-person Black Hat since 2019. Since the 2019 Black Hat, new technologies and security providers have increased, but so have threats, actors, and social/political/economic concerns.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.