Mon.Oct 09, 2023

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Unlocking Success: Embracing Contact Centres as a Rewarding Career Choice

Intelligent Sourcing

The contact centre industry offers a diverse array of career opportunities that extend far beyond the conventional image of customer service representatives answering calls. In today’s dynamic business landscape, contact centres have evolved into multi-faceted hubs of customer interaction, problem-solving and innovation. From roles in quality assurance and training to leadership positions and supplier management, […] The post Unlocking Success: Embracing Contact Centres as a Rewarding Care

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Artificial intelligence and a new era of human resources

IBM Services

Artificial intelligence (AI) can help usher in a new era of human resource management, where data analytics, machine learning and automation can work together to save people time and support higher-quality outcomes. As AI technology moves beyond automation to augmentation, companies may be looking at how AI tools can make the work of human resources (HR) better for employees and job seekers.

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From Vision to Reality: Defining a Net Zero Pathway for Enterprises | LinkedIn Live

Everest Group

LINKEDIN LIVE From Vision to Reality: Defining a Net Zero Pathway for Enterprises October 10, 2023 | 10:30 a.m. BST | 11:30 a.m. CET | 12:30 p.m. EET | 3 p.m. IST The rapid transition to a net zero economy stands as the paramount concern of the decade to address the climate crisis , demanding attention and action from government and enterprises. However, enterprises are facing challenges on their net zero journeys, including limited financial and technical resources, a lack of clear guidelines a

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The Power of Tableau Geographic and Image Roles

Perficient Digital Transformation

Image Role in Tableau: The first rule that we are going to discuss is the geographic role. If you have in your data field that contains location information or Geographical areas, then you can assign it to a geographical role in tableau. Based on the type of the location such as City, Country, State, Postal Code. Assigning this extra role can help tableau to plot your data correctly if you are showing Data in map visualization in tableau there are multiple geographic roles as mentioned below bu

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The importance of corporate social responsibility at MicroSourcing

Microsourcing

Corporate social responsibility (CSR) is nothing new for MicroSourcing. Like many businesses, our organization has long believed we not only have a responsibility to our shareholders and clients but the wellbeing of the society around us. In our case, that is the people of the Philippines and our hard-working staff have a proud history of reaching into their pockets to support those in need.

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AI Outsourcing: Opportunities and Challenges

NoonDalton

Artificial Intelligence (AI) — once a concept confined to science fiction and speculative essays — now stands as one of the most impactful forces in the modern business ecosystem. At its core, AI encompasses a broad range of technologies capable of performing tasks that typically require human intelligence. These can include understanding natural language, recognizing patterns in data, making decisions, and even learning from past experiences.

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The Future of Contact Centers – Join Premier BPO at the ICMI Contact Center Expo 2023

Premier BPO

In the fast-paced world of customer service and contact centers, staying ahead of the curve is essential for success. Explore the cutting-edge technology, and applications of automation and AI, and gain expert insights at the ICMI Contact Center Expo 2023; the most customized Contact Center Event set to take place from October 16th to 19th in Orlando, Florida.

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How Does an Employer of Record Work?

UnaTerra

Thinking about hiring someone internationally? Then you’ve probably come across the term Employer of Record (or EOR for short), and you’re probably wondering, how does an employer of record work? When it comes to global expansion, there are so many resources out there—making it tricky to work out what each term means, how it works, […] The post How Does an Employer of Record Work?

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The importance of corporate social responsibility at MicroSourcing

Microsourcing

Corporate social responsibility (CSR) is nothing new for MicroSourcing. Like many businesses, our organization has long believed we not only have a responsibility to our shareholders and clients but the wellbeing of the society around us. In our case, that is the people of the Philippines and our hard-working staff have a proud history of reaching into their pockets to support those in need.

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Unlock the Potential of Web Research Service in the Media and Entertainment Industry

Offshore India Data Entry

Leverage Web Research for Strategic Media & Entertainment Industry Growth The Media and Entertainment sector is thriving, with newcomers constantly entering the field. To navigate this competitive landscape successfully, it’s essential to develop effective strategies. Web research service has emerged as a powerful tool to address challenges and achieve maximum success in this dynamic industry.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Why Aren’t We Helping Your Automotive Company?

Perficient Digital Transformation

Why aren’t we helping your company accelerate your business outcomes? At the size of over 7,500 teammates throughout the globe, the sun never sets on Perficient. We consistently deliver results onshore, near shore, and offshore for 7 out of the top 10 global OEMs, and we have long term partnerships with 95% repeat business rates that demonstrate our proven success record with our clients.

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Putting citizens at the center of government services with AI

IBM Services

As governments around the globe continue experimenting with the use of AI, and looking into ways to tap into foundational models offered by generative AI, one important question stands out: How will citizens benefit from the technology? The public sector is called just that for a reason: the public should always be the priority. Not only can AI help improve certain services people rely on every day, but it can also help bridge the gap between local government, its employees and its residents.

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SCSS Mixins Vs Extends: Which to use and When

Perficient Digital Transformation

Ever felt a twinge of confusion when faced with the decision of whether to use a mixin or extend in SCSS? You’re not alone. Today, we’re going on a journey together, where you’ll discover the complexity of mixins and extends, and by the end, you’ll know exactly when to employ each one. Let’s dive in, shall we? Mixins in SCSS: Have You Met Them?

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SDI

Future of Sourcing

Future of Sourcing publishes the latest content for the opinion-formers and decision-makers at the heart of the global sourcing community. Future of Sourcing columnists and contributors are thought leaders in the global sourcing community and provide innovative, cutting-edge insight on challenges and opportunities in the industry today.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Using the Repository Modernizer Tool for a Smooth Migration to AEMaaCS

Perficient Digital Transformation

With the introduction of Adobe Experience Manager as a Cloud Service (AEMaaCS), customers who currently run AEM on premise or through Adobe Managed Services (AMS) and want to migrate to the cloud need to plan for changes made to the AEM repository. One tool to assist in the process is the Repository Modernizer. This tool comes after you’ve already used the Best Practices Analyzer and is a part of the code refactoring process.

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The synergy between UEM and medical device risk management

IBM Services

At the beginning of 2023, according to IBM Security’s “ Threat Intelligence Index ” report, healthcare was in the top 10 most-attacked industries on the planet. The “ Cost of a Data Breach 2023” report also uncovered that, since 2020, healthcare data breach costs have increased by 53.3%. Even if it adheres to a lot of regulatory practices, for the 13th year in a row, the healthcare industry reported the most expensive data breaches, at an average cost of USD 10.93 m

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Perfecting Group Photos with Google Pixel 8

Jonajo Blog

In an age where every moment is captured and shared, the importance of getting the perfect group photo cannot be overstated. Whether it’s a family gathering, a night out with friends, or a special event, we all want that picture where everyone looks their best and memories are beautifully preserved. Enter the Google Pixel 8, the smartphone that’s redefining group photography with its innovative features and AI prowess.

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Beyond gen AI: Exploring the rise of interactive AI and AI companions

Capgemini

Beyond GenAI: Exploring the Rise of Interactive AI and AI Companions Alex Bulat Oct 3, 2023 Facebook Twitter Linkedin What is beyond #GenAI? Time for some future tech insight… As everyone is stuck in the GenAI bubble, we are already looking beyond! Good question: What is beyond GenAI? “What’s next is #interactiveAI: bots that can carry out tasks you set for them by calling on other software and other people to get stuff done,” said #DeepMind cofounder Mustafa Suleyman in a rece

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.