Mon.Oct 02, 2023

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Providing IT Help Desk Services To A Leading Logistics Company

31 West

Table of Contents: Introduction Client Background Challenges Solution Implementation Results Conclusion 1. Introduction In the fast-paced world of logistics, the efficiency of IT systems is paramount. A leading logistics company, hereafter referred to as “Our Client” recognized the need to optimize their IT service desk services to ensure uninterrupted operations and enhanced customer satisfaction.

Service 130
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Fertility care provider Ovum Health gives patients information using chat and scheduling tools with IBM watsonx Assistant

IBM Services

As a healthcare activist, a mom to a fertility preservation miracle, a business owner and a cancer survivor, Alice Crisci has dedicated her life to ending the spread of health misinformation. She founded MedAnswers and its telemedicine spinout, Ovum Health , with the hopes of providing increased access to family-building solutions like pre-pregnancy, prenatal and postnatal healthcare.

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Elevating Tier-1 IT Help Desk Services For A Pharmaceutical Company

31 West

Table of Contents: Introduction Client Background Challenges Solution Implementation Results Conclusion 1. Introduction In the pharmaceutical industry, seamless IT support is essential to maintain productivity, ensure regulatory compliance, and safeguard sensitive data. This case study delves into our experience with a pharmaceutical client, known as “PharmaTech” Our client wanted to outsource its tier-1 support & was actively looking for an IT service desk provider.

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The U.S. Chamber of Commerce Foundation and IBM explore generative AI’s applications for skills-based hiring

IBM Services

The recent rise of generative artificial intelligence (AI) including large language models (LLMs) has inspired organizations in every industry to consider how AI can drive innovation. Leaders are increasingly recognizing the power of AI as well as its potential limitations and risks. It’s critical that leaders think carefully about how AI is created and applied and take a human-centric, principled approach to each use case.

Design 83
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Enhancing Level-1 IT Service Desk Services For A Large Hotel Chain

31 West

Table of Contents: Introduction Client Background Challenges Solution Implementation Results Conclusion 1. Introduction In the hospitality industry, efficient IT support is crucial for providing exceptional guest experiences and maintaining seamless hotel operations. This case study examines the journey of a large hotel chain, referred to as “HospitalityX,” as it sought to enhance its Level-1 IT service desk services.

Service 130
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Life Sciences Operations PEAK Matrix® Assessment

Everest Group

Life Sciences Operations Over the past year, enterprises have had to overcome a series of macroeconomic and geopolitical challenges. The potential uncertainties with the implementation of the Inflation Regulation Act (IRA) and the rise in federal interest rates to curb inflation, compounded by an ongoing war resulting in the shifting of clinical trials from Russia and Ukraine, have forced enterprises to rethink their strategies.

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3rd Quarter Message from ASW Global Management Team

AS White Global

Hello, everyone! Our third quarter has been an extremely productive time for us! Here’s what we’ve been up to and what’s next as we aim to finish strong all the way to the last quarter of 2023. Thailand Industry Forum: New Economy, New Opportunities The Royal Thai Embassy Canberra, the Royal Thai Consulate-General Sydney, the Thailand Board of Investment (BOI), and ASW Global hosted a 2-day industry forum on “ Thailand: New Economy, New Opportunities ” in Sydney and Brisbane last July.

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Employee Spotlight: Laura Civille, Consultant Care Associate

V-Soft Consulting

Meet Laura Civille, our very own Consultant Care Associate. With over a year of experience at V-Soft, Laura has made a significant impact in her role. In addition to her working closely with our Consultants, Laura has recently undergone some major changes both personally and professionally. In this interview, we sat down with Laura to learn more about her passion for her job and her interests beyond the office.

Jobbing 52
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How ER&D GCCs in India are Pioneering Innovation and Excellence

Zinnov

In the face of mounting geopolitical tensions, global economic challenges, government protectionism, and persistent supply chain disruptions, the global Engineering Research & Development (ER&D) sector has defied all odds. Its resilience and unwavering growth are perhaps most strikingly demonstrated by the substantial increase in ER&D expenditure.

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Defining a Global Recruitment Strategy to Attract Top Talent

UnaTerra

Recruiting globally is a whole new ball game. Unfortunately, it’s not just a matter of posting on Indeed and hoping for the best. No, you’re going to need a comprehensive global recruitment strategy in order to keep your competitive edge, avoid the inherent risks in the process and attract top-tier talent. A well-thought out strategy […] The post Defining a Global Recruitment Strategy to Attract Top Talent appeared first on Cintra Global.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Automatic Contract Renewals: Are They In Your Best Interest?

SirionLabs

Explore the pitfalls and legal complexities of automatic contract renewal for enterprises. Discover why autorenewals might not serve your business best.

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Employee Mobility: Why Your People’s Movements Matter

UnaTerra

Employee mobility is a catch-all term for the movement of your people in their career. Be it up the rungs of the corporate ladder, travelling or relocating for work, or taking the opportunity to work remotely. It’s all about your people making moves to suit their professional goals. Why is employee mobility important? Employee mobility […] The post Employee Mobility: Why Your People’s Movements Matter appeared first on Cintra Global.

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Building cars in a changing world: Audi’s Integrated Approach with IBM Planning Analytics

IBM Services

Audi, a renowned German automobile manufacturer, stands proudly as a symbol of luxury, performance and cutting-edge automotive technology. Founded in 1909, Audi has evolved over the years into a global leader in the automotive industry. The brand’s iconic four interlocking rings represent the merger of four independent carmakers in 1932, solidifying Audi’s commitment to excellence and unity.

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Unlocking the Power of Salesforce Data Cloud: Revolutionizing Healthcare

Perficient Digital Transformation

In today’s rapidly evolving healthcare landscape, data is the driving force behind informed decision-making and personalized patient care. However, the abundance of data scattered across various siloed systems can be overwhelming, making it challenging for healthcare providers to harness its full potential. This is where Salesforce Data Cloud steps in as a Customer Data Platform (CDP) – offering a transformative solution that empowers healthcare organizations to aggregate, harmonize, and a

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.