Akorbi

OCTOBER 6, 2021

The integration of adaptable technology for language services is a worthy investment. Still, you’ll want to make sure it’s ideal for your IT team by adequately addressing your company’s needs, offering easy and smooth integration with your current platforms, and improving your international reach. Seamless integration.

Management 74

Management Labor Costs Efficiency Automation 74

Balbelforce

OCTOBER 6, 2021

Automatic speech recognition, or conversational AI , is technology that allows users to interact with a computer program or application with their voice. The technology can help with a business’s customer service by using automated voice assistants to listen to consumer queries. In other words, keyboard input becomes unnecessary.

Customer Service 93

Customer Service Healthcare Automation Software 93

Everest Group

OCTOBER 6, 2021

While the metaverse may seem way out there, the opportunities for technology service providers in this next evolution are very real. While sci-fi movies such as Real Player One introduced this concept of an interactive virtual reality (VR) world, leading technology giants including Facebook, Nvidia, and Microsoft are investing in this future.

Service 52

Service Manufacturing Banking Design 52

Everest Group

OCTOBER 6, 2021

While organizations are certainly familiar with on-premise technologies in contact centers, today’s enhancement on the premise-based technology model is delivering an exceptional digital customer experience, innovation, flexibility, and lower cost. Meet the Contact Center as a Service (CCaaS) operated on the cloud.

Service 52

Service Analytics Flexibility Automation 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks.

Marketing

Zinnov

OCTOBER 6, 2021

An Automation Center of Excellence (COE) is a dedicated unit of people with leading-edge knowledge and competency in the area, where the team is armed with a mission to streamline access to Automation capabilities for rapid adoption of the technology across the business. Core Functions of an Automation COE.

Automation 52

Automation Government External Service Provider Collaborations 52

Perficient Digital Transformation

OCTOBER 6, 2021

Digital marketing technology has redefined segmentation possibilities in the age of mass media, allowing companies to create personalized experiences like this for customers on a grand scale.

Analytics 69

Analytics Retail Automation Marketing 69