Tue.Aug 24, 2021

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Shipping Companies Expect the Global Crunch to Continue

The Global Small Business Blog

©iStock/chuyu The shipping crisis is getting worse. Here's what that means for holiday shopping. More than 18 months into the pandemic, the disruption to global supply chains is getting worse, spurring shortages of consumer products and making it more expensive for companies to ship goods where they're needed. Shipping companies expect the global crunch to continue.

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Key Takeaways from the 2021 Gartner® Market Guide for Multicountry Payroll Solutions

Immedus

Gartner recently published the 2021 Gartner® Market Guide for Multicountry Payroll Solutions and Immedis is thrilled to be recognized as a representative vendor in the report. More about that in a moment. First, I’d like to delve into a number of key takeaways that might be of interest to payroll professionals, their teams, and organizations. . Gartner opens the report with the statement that “Multicountry payroll transformation projects have received significant investment over the last year t

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5 Secrets to Award-Winning Customer Experience

VXI

What does it take for a Business Process Outsourcing (BPO) company to be called a world-class provider of award-winning customer experience (CX)? Incredible customer experiences are not happy accidents—they are pre-meditated, methodically planned, and well-executed. They are performed through effective communication, outstanding leadership, and careful teamwork.

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6 Top Programming Languages for FinTech

Unosquare

In the United States alone there are 10,000+ FinTech startups as of 2021. The market's products need the right technology to support the complexity and volume of data involved. As the world’s risk tolerance decreases, the number of banking, finance, and insurance transactions continues to climb. Choosing the right programming language has an impact on the success of applications in the FinTech space.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Transparent BPO Listed on Inc. 5000 For Sixth Consecutive Year

Transparent BPO Outsourcing

The post Transparent BPO Listed on Inc. 5000 For Sixth Consecutive Year appeared first on Transparent BPO.

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CX BanterCast: where does customer experience go from here?

TTEC

Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Tags: Humanify@home Employee Insights Topics: Employee Experience Body: Clear the way for the newest series on the block, CX BanterCast! TTEC’s own Tim Keefe and Andreas Wieman are partnering up to deliver their takes on what’s paving the way for amazing leadership, innovations, and technologies all in the CX world.

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Personalization in Customer Service Was Hard to Scale… Until Now

Simplr

Simplr’s Personal Connection Prompts feature is giving brands what call centers can’t… personal connection on a global scale. Personal connections are at the heart of every great customer service interaction. We all know that wonderful feeling when a sales associate or customer service representative remembers your name, recalls a previous challenge, or asks how our loved ones are doing.

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Tech cross-border M&A on record pace in First Half of 2021 according to data from Velocity Global and PitchBook

Velocity Global

DENVER, August 24, 2021 –. Deal multiples return to 2019 levels. Cross-border software deals skyrocket. Cross-Border M&A Monitor: Tech Sector released today. Cross-border tech merger and acquisition deals accelerated in the first half of 2021, on a record pace in transactional volume. That data from PitchBook was released today in the Cross-Border M&A Monitor: Tech Sector published by Velocity Global, the leading provider of global employment solutions.

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Which Level of Workflow Automation Software Is Right for You?

Metasource

As of 2020, a Statista study found the primary reasons for digital transformation in organizations worldwide were due to improved earnings (19%) and customer demand (26%). This means even smaller businesses can experience impressive productivity gains with partial automation of their paper-based business processes. While many rave about the power of workflow automation , the first step is assessing the level of automation that fits your business needs.

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6 Accounting Challenges that BPO Philippines Solves for SMEs

Magellan Solutions

BPO Philippines provides solutions to six accounting challenges that SMEs face around the world. BPO Philippines provides basic and high-level accounting tasks to business leaders and SMEs across the globe. BPO companies in the Philippines provide basic accounting tasks such as payroll, accounts payable and accounts receivable. . At the same time, high-level tasks are often left to in-house employees such as customer market analysis and client business data.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Challenges in New Product Development in China

Sourcing Captain

Many people have brilliant new product development ideas but unfortunately not all new products are a commercial success. It is rightly believed that due to low costs, China is a great place for new product development. However, there are challenges apart from costs that can render your project unsuccessful. These challenges are the key reason why you need to spend a lot of time and effort figuring out whether or not you can convert your new product idea into a sellable product.

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How enterprises can accelerate digital transformation and foster innovation with hyperscalers

IBM Services

The global pandemic set off an economic shock that disrupted industries worldwide, with the full extent of its consequences yet to unfold. But one silver lining to this unforeseen event has already become clear: organizations are now hastening to adopt technologies that will empower them to innovate at unprecedented speed. Machine learning and artificial intelligence (AI), automation, and cloud-native and microservices architectures are among the advances that are making it possible for enterpri