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The Differential Cost – Co-Sourcing vs. Internal Hiring

Premier BPO

Organizational transformation and sales growth are a top priority for companies today, causing a drive towards differential costs for decision-making. For example , part-time wages, sales commissions, raw materials, credit card fees etc. Choosing between hiring yourself, a recruiting firm, outsourcing or co-sourcing.

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Turn Your Contact Center Into a Revenue Center

Perficient Digital Transformation

Your contact center is a living knowledge base where your agents not only cover common questions, but also provide expert-level answers to the complex questions your customers ask. Here are 4 scenarios where your contact center provides opportunities to drive revenue. Trillion in global lost sales for retailers.

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Elevate Your Contact Center with Premier BPO at ICMI Contact Center Expo

Premier BPO

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

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PCI Certified Outsourcer Presenting at Call & Contact Center Expo – Stand #4047

Premier BPO

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. We enable high-touch service in Contact Center Solutions: Omnichannel Contact Center Support (Call, Email, Live Chat, Bots, SMS, etc.)

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Meet the Premier BPO team to Elevate your CX. Join our breakout session at Call & Contact Center Expo U.S. Don’t miss out!

Premier BPO

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. We enable high-touch service in Contact Center Solutions: Omnichannel Contact Center Support (Call, Email, Live Chat, Bots, SMS, etc.) Don’t miss out!

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PCI Certified Outsourcer Presenting at Call & Contact Center Expo – Stand #4047

Premier BPO

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. We enable high-touch service in Contact Center Solutions: Omnichannel Contact Center Support (Call, Email, Live Chat, Bots, SMS, etc.)

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First-Time Outsourcing Specialist Speaking at SOCAP

Premier BPO

Our Solutions: Omnichannel Contact Center Support (Call, Email, Live Chat, Bots, SMS, etc.) The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites. Ready to take the first step towards outsourcing success?