Premier BPO

AUGUST 20, 2022

Making your outsourcing effort successful requires asking the most fundamental question: when to outsource and when not to. If your company is experiencing growth and needs something extra; outsourcing non-core functions will give you the talent, skill, cost, and quality advantage to stay competitive.

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ScaleHub

MAY 18, 2022

ScaleHub is excited to present the power of crowdsourcing at the Outsourcing & Shared Services Germany Forum on 8 June in Berlin. ScaleHub’s presentation will be featured in Block 2 of the day, which is dedicated to Outsourcing and Global Business Services Delivery. Hope to see you there!

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Premier BPO

MARCH 15, 2023

Event Overview: SSOW is the largest global outsourcing platform that brings together outsourcing industry professionals, executives, speakers, and business owners under one roof.

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Outsourcing Co-Sourcing BPO Global Outsourcing 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”.

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Co-Sourcing Outsourcing BPO Sourcing 40

Premier BPO

APRIL 13, 2023

We recently recorded a live stream on the topic of busting myths about outsourcing. While outsourcing has become a popular topic of discussion with today’s economic climate and labor challenges, some firms are hesitant to engage an outsourcer, often due to misconceptions held since the early days of outsourcing.

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Premier BPO

JULY 16, 2021

Outsourcing Financial services is the process of moving certain Finance & Accounting functions within an organization to a specialized third-party vendor. The global Financial services outsourcing market size was estimated at $130 Billion in 2021 and is projected to grow at a rate of 7.5% Fortunly ). Cost-Efficiency.

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Everest Group

MARCH 10, 2022

How to Manage the Ukraine-Russia Impact on Service Delivery. The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such as Poland, Romania, and the Baltic States in the Central and Eastern Europe (CEE) region. Shared Services & Outsourcing Network (SSON).

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Future of Sourcing

MARCH 15, 2023

New Sourcing Industry Group Advisory Board members will serve three-year terms and help guide the strategic direction of SIG. Jenti Vandertuig — Director of Procurement at San Francisco 49ers Wayne Heiler — Consultant Vendor Relations CTO at Toyota Motors North America Nathan Haydn-Myer — Sr.

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Advisory Co-Sourcing Strategic Sourcing Sourcing 59

Premier BPO

MAY 16, 2023

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition. Companies are looking to improve customer service and still finding it hard to reach the right talent to scale.

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Co-Sourcing BPO Call Center Customer Support 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”.

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Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? Outsourcing costs have been steadily rising in the U.S., The nearshore region consists of 26 countries throughout Latin America and the Caribbean that offer BPO services to U.S.

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Magellan Solutions

AUGUST 31, 2022

10 EXAMPLES OF BAD OUTSOURCING AND HOW TO AVOID THEM . Due to the exponential rise of information technology (IT) over the past ten years, it is now necessary to offer IT goods and services using ever-cheaper methods. But as perfect as outsourcing sounds, it still poses risks and that is inevitable. . TAKE NOTE: . CASE STUDY.

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Neo Group

APRIL 6, 2022

Neo Group is proud to announce that we have been ranked among World’s Best Outsourcing Advisors for 2022 by IAOP. Neo Group is a leader in sourcing, with a two decade heritage in advisory services for the world’s largest corporations.

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Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Premier BPO

MARCH 29, 2023

We have been laser-focused on our purpose of being a seamless extension of our client’s business and providing high-touch service, especially for first-time outsourcers. Outsourcing is Strategic While some firms look at staffing and adding “bodies”, I’ve found that our clients take a different view on outsourcing.

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Co-Sourcing Supply Chain Management BPO Finance 52

Premier BPO

OCTOBER 3, 2023

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

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Chazey Partners

JANUARY 26, 2021

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.

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Shared Services Service Robotics Process Automation Global Management Consulting 52

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

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Neo Group

JUNE 30, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Sarasota, USA, June 29, 2022.

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Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Neo Group

JUNE 29, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Sarasota, USA, June 29, 2022.

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Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Groove Technology

SEPTEMBER 6, 2022

What are the services GEO usually provides? A GEO often offers global PEO solutions, but they also offer a variety of other services. These services often consist of: International Hiring. Outsourcing payroll or benefits administration. What Is Global Employment Outsourcing? Compliance.

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NoonDalton

NOVEMBER 28, 2022

The expansion and effectiveness of outsourcing have given rise to the term “rightsourcing” Rightsourcing is about selecting the best source to deliver the services you need, staying true to the fundamental term “right” within the buzzword. It quite literally means “choosing the correct source.” .

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Co-Sourcing Outsourcing Nearshoring Sourcing 52

Zinnov

NOVEMBER 9, 2021

To facilitate this growing demand, offshoring and outsourcing have become major business buzzwords. In this article, we will be comparing the basics of offshoring and outsourcing, finding their strengths, weaknesses, and discussing global destinations that provide exponential value. What is Outsourcing? What is Outsourcing?

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Premier BPO

SEPTEMBER 8, 2023

Power, The Future of the Contact Center with Mark Miller, Practice Leader, Customer Service Advisory J.D. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

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Co-Sourcing BPO Retail Advisory 52

Everest Group

NOVEMBER 17, 2023

Experience level agreements can foster service provider innovation and collaboration if structured with rewards for risks. While once a potent force, the XLA has lost its power as enterprises have transitioned to a penalty-only model, essentially reducing it to a standard service level agreement (SLA).

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Co-Sourcing Collaborations Outsourcing Sourcing 59

31 West

JULY 22, 2022

Out of 50 clients affected in this data breach that included top brands of retailers, financial institutions like JPMorgan Chase & Co., Best buy co., For instance, one of their clients, Dallas company, was providing email services to other 2500 companies. Phishing emails targeted 100 service providers. Compliance.

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Co-Sourcing Government Cybersecurity Software 130

Premier BPO

OCTOBER 21, 2022

You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. Some best practices include: Consolidated/Shared Service Models/Organizational Structure. Enhance Leadership – Improve organizational structure to meet current needs/levels of service.

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Co-Sourcing BPO Call Center Sourcing 52

SIG Speaks

APRIL 25, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Andrew Beck shares the difficulties associated with change management in sourcing and how it can help improve inefficiencies. The sourcing lead ensured buy-in from the plant's critical stakeholders for the food service change by clearly communicating the industry.

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Premier BPO

OCTOBER 9, 2023

In the fast-paced world of customer service and contact centers, staying ahead of the curve is essential for success. Dedicate focused time to immerse yourself in the realm of contact centers and customer service, catapulting your contact center strategy towards excellence. Ready to take the first step towards outsourcing success?

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Premier BPO

FEBRUARY 10, 2022

Particularly driven by panic buying during the pandemic, the increased demand for goods and services has led laborers to imagine a better lifestyle. The solution is to co-source with a firm willing to take on your cultural values as their own. Stimulus aid may have changed the worker mindset permanently in the pandemic months.

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Co-Sourcing BPO Jobbing Sourcing 52

SIG Speaks

MARCH 30, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Krollus Asaad shares how important it is to find trust in your procurement team and your business. On week eight (8) of my Certified Sourcing Professional (CSP) Program, I was introduced to the What’s In It For We mindset. That, my friends, is trust.

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Co-Sourcing Supply Chain Management Sourcing Banking 40

The Scalers

NOVEMBER 30, 2022

A slow roll-out of new products and services can negatively affect a company’s bottom line, but keeping up with consumer demands is challenging. Some, unfortunately, had this experience with offshore development service providers. Nevertheless, there are two dominant models—offshoring and outsourcing.

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SEBPO

APRIL 26, 2021

Marlton, NJ – April 26, 2021 — SEBPO, a leading global outsourcing partner to many of the world’s largest advertising, media, and technology companies, today announced that is celebrating 15 years of success in the business process outsourcing industry. Those are all great aspects of a good partnership.”.

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Co-Sourcing Global Outsourcing Outsourcing Professionals Business Process Outsourcing 52

Premier BPO

OCTOBER 28, 2022

A New Perspective on Managing Top Performers – Nate Spears, COO, ClearSource ROI of a Call Center – Bill Gosling Outsourcing Disruptive Innovation Finding the Sweet Spot: The Intersection of Peak Operational Efficiency & Highest Level CX Bringing Innovation to Life Through Human Operations Premier BPO Insight for Businesses From SOCAP 22.

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Co-Sourcing BPO Healthcare Call Center 52

Premier BPO

OCTOBER 12, 2022

Premier BPO specializes in helping first-time outsourcers explore and rollout a hybrid workforce. The prime focus for all businesses is to provide the best customer service possible. Customer loyalty is rooted in emotion, which is best achieved through humanizing the product or service. commented Premier BPO COO, Dave Shapiro.

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Co-Sourcing BPO Call Center Outsourcing 52

Premier BPO

MAY 17, 2023

At Premier BPO , we provide a range of services to ensure that software publishers can focus on research and development and innovation in their software products. For example, we provide services to a software publisher of productivity software. Here are a few examples of how we do it: 1.Personalized

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BPO Co-Sourcing Software Right-Sizing 52

Premier BPO

SEPTEMBER 21, 2023

The widespread forum serves as a go-to consumer service & customer care platform in the U.S. The Symposium successfully united professionals from diverse sectors such as Healthcare, Financial Services, Insurance, Contact Centers, Customer Relations, and beyond, all focused on enhancing the customer experience.

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Magellan Solutions

JULY 1, 2015

Talk Business has recently touched on a topic that is close to our hearts – the outsourcing of crucial tasks by startups and small businesses. You may already be outsourcing your call center requirements, your lead generation and some of your sales requirements. But are you outsourcing the processes below? Source: [link].

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