IBM Services

MARCH 8, 2024

From driverless cars to smarter cities, farms, and even shopping experiences, the latest standard in wireless networks is poised to transform the way we interact with information, devices and each other. What better time to take a closer look at how humans are putting 5G to use to transform their world. What is 5G?

Out-Tasking 105

Out-Tasking Healthcare Design Automation 105

Everest Group

MAY 22, 2024

Generative AI (gen AI) is transforming the customer experience management (CXM) landscape, challenging traditional contact centers. While concerns about declining revenues and increased costs are valid, many traditional methods, like human interaction, are still needed for complex customer issues. Reach out to discuss this topic in depth.

Robotics Process Automation 64

Robotics Process Automation Right-Sizing Sourcing Call Center 64

The Hackett Group

OCTOBER 5, 2023

IBM, MTN Group and Sanofi Recognized for Their Cutting-Edge Digital Transformation Achievements Miami, FL — October 5, 2023 — The Hackett Group , Inc. These leaders often combine intelligent automation, advanced analytics and artificial intelligence (AI) to hyper-automate end-to-end business processes. Hoffmann-La Roche Ltd.,

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Advisory Pharmaceuticals Banking Sourcing 59

The Hackett Group

JULY 13, 2021

z, Reckitt, Vodafone, and Wipro Recognized as Companies on the Cutting Edge of Digital Transformation. Many are taking a hyper-automation approach to end-to-end operational processes, with a strong emphasis on process optimization and driving quantifiable improvements for customers and other stakeholders.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

TTEC

AUGUST 17, 2021

Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Topics: Digital Transformation Body: Marketers are resetting their strategies and adapting to new customer expectations but what does that look like at a time marked with so much uncertainty? Transcript: Judith Aquino: Welcome to the CX Pod.

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Marketing E-Commerce Right-Sizing Sales 52

Perficient Digital Transformation

JANUARY 11, 2023

We imagine, create, engineer, and run digital transformation solutions that help our clients exceed their customers’ expectations, outpace the competition, and grow their business with unparalleled strategy, creative and technology capabilities. And now a little background on our speakers. Brian: All right.

Research 64

Research Analytics Design Retail 64

Magellan Solutions

APRIL 4, 2024

Take advantage of this essential tool to transform online interactions and exceed consumer expectations. Imagine if nearly two-thirds of your customers were more inclined to keep doing business with you. Imagine if nearly two-thirds of your customers were more inclined to keep doing business with you. What are Live Chat Agents?

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Customer Service Sales Right-Sizing Call Center 52