Business Development and Sales - Global Sourcing Brief

Blue Ocean Wins 2024 Silver Stevie® Award for Contact Center Provider of the Year

Blue Ocean

APRIL 16, 2024

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. About Blue Ocean Blue Ocean is an award-winning provider of innovative customer care solutions.

Contact Center Outsourcing

Contact Center Outsourcing Sales Customer Service Insurance

People of Perficient: Meet Sean Hunt, Senior Solutions Architect

Perficient Digital Transformation

SEPTEMBER 22, 2022

We also discussed the things Sean values most about his role, his team, and his company. I loved hearing about how our people influenced Sean’s decision to choose a career at Perficient, and I’m sure you will too. I’d love to kick off with hearing more about your role. Business development.

Healthcare

Healthcare Collaborations Sales Insurance

Major US Companies that Used Outsourcing to Recession-Proof Themselves

NoonDalton

FEBRUARY 20, 2023

It frees up enterprises to concentrate on expansion by relieving them of duties like bookkeeping and marketing without having to worry about any declines in work quality. Focus your attention on business development: Expand your enterprise rather than merely paying for it.

Outsourcing

Outsourcing Offshoring Manufacturing Sales

Revolutionizing Client Success: How 3Pillar Global’s Field CTOs Are Changing the Game

3Pillar Global

APRIL 4, 2024

What Sets the Field CTO Apart The Field CTO at 3Pillar is a multifaceted position that combines technical expertise with business acumen. These leaders are not only seasoned technologists but also strategic advisors who play a pivotal role in driving successful client engagements. Contact us today. Here’s how: 1.

Healthcare

Healthcare Cost Control Collaborations Insurance

Celebrating Four Perficient Colleagues As 2023 CRN Women of the Channel

Perficient Digital Transformation

MAY 8, 2023

READ MORE: Perficient and Our Colleagues Are Honored for Excellence Meet Liza Sisler, Director, Global Partner Marketing and Alliances Programs As a leader for Perficient’s global partner marketing and alliances team, Liza Sisler is a major contributor to our sales, business development, alliance management, and partner marketing teams.

Global Alliances

Global Alliances Sales Collaborations Marketing

Why SaaS Leaders Should Outsource Their Customer Success Program

Blue Ocean

FEBRUARY 14, 2024

When we are talking to organizations in the sales cycle, we will often hear from SaaS companies that the customer success role is too complex, too critical, too deeply embedded in their internal operations to ever be outsourced. An ‘us versus them’ mindset. We are here today to say, with respect, they’re wrong. Let’s chat.

Outsourcing

Outsourcing Right-Sizing Customer Service Collaborations

How Does Telemarketing Philippines Get Exclusive Leads For SMEs?

Magellan Solutions

AUGUST 11, 2021

It’s not about which platform you use for social media. Updates about your products or services. Recommended reading from other thought leaders. So you do not have to worry about credibility, anymore. So let us take a deeper look at that. Online Networking. Special offers. Upcoming events. Conclusion.

Call Center

Call Center Sales BPO Research

Why 72% of Companies are Tired of Old School Call Center Philippines?

Magellan Solutions

MAY 14, 2021

Their task is to randomly draw customers in; whether they are passing by, truly interested, or not, call centers shoot their shots to make a sale. But with the boom of technology and information, people do not really need random calls to inform them about your products or services. The investment is not that worth it.

Call Center

Call Center BPO Customer Service Sales

Performance Based Appointment Setting – Does It Work?

Magellan Solutions

JULY 15, 2021

Out of those set meetings, you still need to factor in your closure rate when it comes to sales pitching. According to the owner of the Singaporean digital marketing firm, they consider these 48 qualified leads as a near-term sales opportunity. Once done, they expect to maximize their 800 strong nationwide sales force coverage.

Call Center

Call Center Sales BPO Outsourcing

Into The Cosmos – Celonis Raises Another USD 1 Bn In Funding

Zinnov

SEPTEMBER 5, 2022

It has also been expanding its business development and sales teams which have doubled in size in the last 2 years alone, to capture a larger customer base and work better with the existing accounts. The debt-interest rates in the US are at an all-time high currently, and this massive debt comes at a huge cost to Celonis.

Automation

Automation Banking Supply Chain Management Right-Sizing

Into The Cosmos – Celonis Raises Another USD 1 Bn In Funding

Zinnov

SEPTEMBER 5, 2022

It has also been expanding its business development and sales teams which have doubled in size in the last 2 years alone, to capture a larger customer base and work better with the existing accounts. The debt-interest rates in the US are at an all-time high currently, and this massive debt comes at a huge cost to Celonis.

Automation

Automation Banking Supply Chain Management Right-Sizing

12 Service Pillars That Great Call Center Providers Focus On

Magellan Solutions

MAY 27, 2021

In short, call center services , like customer service, can make or break your business. The aspects of customer service that customers, employees and leaders considered as important in building a successful business. Technology allows the speeding up of the adoption of best practices in a business.

Call Center

Call Center Service BPO Customer Service

Customer Service Outsourcing For Your Business Growth

Magellan Solutions

MARCH 9, 2021

Factors You Should Know About Customer Service Outsourcing. Top businesses succeed due to a lot of reasons and among them is good customer service. But how do we gauge that customer service plays a vital role in business? This may sound too simple for such a great contributor for your business growth. Percentage.

Customer Service

Customer Service Outsourcing Service Offshoring

Why Talent Upscaling is the Main Focus of BPO Philippines This 2021

Magellan Solutions

AUGUST 13, 2021

Thus, removing any possibilities of getting any future leaders for your company. It means you’re also investing with future team leaders and managers for your organization. . Conclusion About Prioritizing Talent Upscaling in Business Process Outsourcing Industry in the Philippines. TALK TO US! contact-form-7].

BPO

BPO Call Center Outsourcing Customer Service

Why Hire From Happy Customer Service Outsourcing Companies?

Magellan Solutions

JULY 4, 2021

It will eliminate all doubts in their mind knowing that you have a great after sales service. They can channel out this stress to other customers inquiring about other concerns. Some BPO companies also have a rule where the team leader or manager can only access the information. TALK TO US!

Customer Service

Customer Service Outsourcing Call Center Service

Activating Consumer Journey Maps Across Your Healthcare Organization

Perficient Digital Transformation

FEBRUARY 10, 2022

We’ll discuss how different departments can use journey maps to drive deeper engagement and enhance the patient experience. Before we look at the broader organization, I’d be remiss to not talk about how essential journey maps are to a marketing team. Benefits of journey maps for sales and business development teams.

Healthcare

Healthcare Sales Insurance Marketing

Diversity pays: how a focussed community is diversifying the Payments sector

Capgemini

FEBRUARY 6, 2024

This wasn’t just another report to gloss over; it was a wake-up call for us all. Imagine this: a vibrant room full of leaders, experts, and passionate individuals, all coming together under one roof. A forward-thinking group of leaders got together, and from that chat, a movement took shape. But this is just the beginning.

Banking

Banking Marketing Finance Service

Global Sourcing Brief

Blue Ocean Wins 2024 Silver Stevie® Award for Contact Center Provider of the Year

People of Perficient: Meet Sean Hunt, Senior Solutions Architect

Trending Sources

Major US Companies that Used Outsourcing to Recession-Proof Themselves

Revolutionizing Client Success: How 3Pillar Global’s Field CTOs Are Changing the Game

Celebrating Four Perficient Colleagues As 2023 CRN Women of the Channel

Why SaaS Leaders Should Outsource Their Customer Success Program

How Does Telemarketing Philippines Get Exclusive Leads For SMEs?

Why 72% of Companies are Tired of Old School Call Center Philippines?

Performance Based Appointment Setting – Does It Work?

Into The Cosmos – Celonis Raises Another USD 1 Bn In Funding

Into The Cosmos – Celonis Raises Another USD 1 Bn In Funding

12 Service Pillars That Great Call Center Providers Focus On

Customer Service Outsourcing For Your Business Growth

Why Talent Upscaling is the Main Focus of BPO Philippines This 2021

Why Hire From Happy Customer Service Outsourcing Companies?

Activating Consumer Journey Maps Across Your Healthcare Organization

Diversity pays: how a focussed community is diversifying the Payments sector

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