Magellan Solutions

JUNE 12, 2021

Offshore Call Center Services Uses Speech Analytics to Improve Customer Journey. Offshore call center services are often called IT-enabled BPO services. Aptly named as this industry uses various innovations and technology to deliver excellent services to businesses worldwide. . This is where speech analytics comes in.

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Magellan Solutions

JUNE 5, 2021

These top 5 call center service provider for SMEs will show us why offshore outsourcing is better. There are a lot of things to consider when looking for the perfect call center service provider for your small business. . All these questions and more bother most business owners when outsourcing.

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Magellan Solutions

MARCH 9, 2021

Factors You Should Know About Customer Service Outsourcing. Customer service outsourcing is a strategy to improve customer retention. Top businesses succeed due to a lot of reasons and among them is good customer service. But how do we gauge that customer service plays a vital role in business? Offshore CSO.

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Magellan Solutions

DECEMBER 5, 2019

Companies that outsource to Philippines benefit from its wide range of call center and back office services. million freelancers , favorable laws, an efficient labor market rate, and a huge talent pool, the country has positioned itself as one of the largest outsourcing destinations in the world. AXA Insurance.

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Magellan Solutions

MAY 11, 2021

How Mortgage Process Outsourcing Helps with Loan Modification? The mortgage process outsourcing becomes the overall remedy for all these struggles. With this in mind, let us take a look at how mortgage outsourcing helps small and medium lending companies. This is where outsourcing comes in handy.

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Magellan Solutions

SEPTEMBER 24, 2020

This is not an act of neglect but rather a smart and efficient way to streamline processes and management within your company. In this article, you’ll find out when exactly should you outsource your inbound call center and how to do it right. When to outsource your inbound call center. Signs that you need to outsource.

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Magellan Solutions

APRIL 15, 2021

The Importance of Customer Service Outsourcing for SMEs. There are a lot of advantages when going for customer service outsourcing. They’d rather take a risk in improving their product than outsourcing. With this in mind, let us take a look at the importance of outsourcing customer service for SMEs. Retail Businesses.

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Magellan Solutions

JULY 4, 2021

Hiring Agents from Happy Customer Service Outsourcing Companies Will Bring Tremendous Advantage for Your Business. 56.14% of customers expect to talk to friendly customer service agents every time they call a business. With this, this must be a top priority for SMEs looking for customer service outsourcing companies.

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Magellan Solutions

AUGUST 24, 2021

At the same time, high-level tasks are often left to in-house employees such as customer market analysis and client business data. More and more global companies are looking to offshore accounting tasks. Which outsourcing companies in the Philippines have proven its might to solve these accounting challenges. Upskilling.

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Magellan Solutions

JUNE 15, 2021

In searching for outsource customer service solutions , you must consider how long an agent stays in the company. Outsource customer service solutions offer a wide range of benefits to any SMEs. It is popular for businesses that want to reduce their funds in manpower. More Efficient and Productive Agents.

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Magellan Solutions

SEPTEMBER 10, 2019

Outsourcing a call center is a promising idea, especially if you want to lower costs. Once a taboo subject, outsourcing is now the status quo. But there’s more to outsourcing than meets the eye. What Is An Outsourced Call Center? Call center outsourcing services can also be a short-term or a long-term partnership.

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Magellan Solutions

JUNE 12, 2021

It is not easy to run a start-up business. That’s why many business owners are looking for some alternatives to manage their expenses and talent efficiently through back office service solutions. While only a third of the business survives after 10 years running. . Lack of Financial Access. Video Chat Messaging.

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Magellan Solutions

OCTOBER 28, 2021

Outsourcing this service will provide you with an offsite receptionist who will answer your phone if you are unavailable. This outsourced staff will either take the message, schedule an appointment, or reroute the call to a member of your facility who can better assist the caller. What Does It Mean For Your Medical Practice.

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Service Healthcare BPO Outsourcing 52

Magellan Solutions

AUGUST 6, 2021

But now, many companies that outsource to Philippines also have their eyes on their non-voice services. In this article, we will discuss some unknown functions that SMEs can outsource to the business process outsourcing industry in the Philippines. Thus, making them more efficient and satisfied with their workloads.

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Magellan Solutions

JULY 6, 2022

But now, many companies that outsource to Philippines also have their eyes on their non-voice services. In this article, we will discuss some unknown functions that SMEs can outsource to the business process outsourcing industry in the Philippines. Thus, making them more efficient and satisfied with their workloads.

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Magellan Solutions

JUNE 22, 2021

While most businesses do have formal AR policies, poor execution contributes to the slow conversion. 15 Industries Where Accounts Receivable Outsourcing Can Help. A survey found that a good portion of businesses across industries suffers from slow conversion of accounts receivable into cash or working capital. Paying Current.

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WebCreek

MARCH 10, 2022

Allowing them to collaborate on projects and technological developments with other professionals from all over the world as if they were under the same roof. Full outsourcing. Staff augmentation in the IT industry allows companies to carry out initiatives efficiently and effectively. Full outsourcing. Team Augmentation.

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Magellan Solutions

JULY 5, 2021

After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Therefore, they need someone that can guide them throughout the outsourcing process. They offer a shared BPO service which is the most affordable call center business model.

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Premier BPO

AUGUST 19, 2021

Outsourcing has gradually become a permanent feature of businesses globally, especially when focused on cost-reduction, expansion of talent pool, and geographical redundancy. To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Outsourcing.

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Magellan Solutions

MAY 21, 2021

In case you have not realized, eCommerce Outsourcing has many contradictions. The business world is full of contradicting ideas, terms, processes, goals, and laws. ECommerce Outsourcing comes from the idea that SMEs should have the opportunity to level the playing field with big companies. Increased efficiency.

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Magellan Solutions

JUNE 6, 2021

Before dealing with an outsourced phone support provider, you should check what kind of contract they have for your business. Looking for an affordable and quality outsourced phone support provider is a hard task because you need to compare a lot of BPO companies. Must-have Terms in your Customer Relations Outsourcing Contract.

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Magellan Solutions

SEPTEMBER 20, 2021

Outsourcing Outbound Survey Processing Services. If you are not familiar with all this stuff, your business might fail or even close. Efficient data processing helps you to assess your future clients’ needs and service them accordingly. That is why outsource survey data collection and processing is very useful.

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Magellan Solutions

JUNE 21, 2021

It is the reason why managed cloud service becomes popular in the outsourcing industry. So you no longer have to worry if you need to outsource but have to use cloud at the same time. Because of the pandemic, a lot of businesses prefer to have a contactless transaction. More Efficient Business Operation.

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Microsourcing

APRIL 9, 2024

I had the pleasure of participating in one such forum in recent weeks when the National Online Retailers Association (NORA) invited me to join an online panel discussing how to secure top talent offshore as part of its ‘Future Workplace Transformation’ series. What are benefits of outsourcing in retail and eCommerce?

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Magellan Solutions

JULY 10, 2021

Still not convinced that it’s cost-efficient to hire telemarketer Philippines ? The annual Global Services Location Index is a tool to help companies understand and compare the factors that make countries attractive as potential locations for offshore services. . Our business development team will be with you ASAP.

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