Magellan Solutions

JULY 31, 2021

Guyanese government proactive actions to increase call center business development through incentives, infrastructure development (education, transportation, and telecommunications). Business leaders find top performing and cost-effective solutions to deliver high-value business services. Infrastructure.

BPO 52

BPO Marketing Call Center Business Process Outsourcing 52

Magellan Solutions

JUNE 1, 2021

Stop thinking of non-voice services as an afterthought in customer service outsourcing, because it is so much more. The first thing that comes into people’s mind about call centers are voice based services. However, chat and writing support services are as equally important to businesses as its counterpart.

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Magellan Solutions

APRIL 2, 2024

Top 8 Best BPO Companies for SMEs in Data Entry In the fast-paced world of business process outsourcing (BPO) , small and medium-sized enterprises (SMEs) continuously peruse the maze of service providers to look for the best partner able to offer the most reliable and cost-efficient solution for their data entry needs.

Data Entry 52

Data Entry BPO Right-Sizing Call Center 52

Magellan Solutions

JANUARY 22, 2024

Running a small-medium enterprise today means constantly looking for outsourced business solutions to improve the business and keep up with the competition. So, by pursuing strategic outsourced business solutions, SMEs can secure the talent, technology, and operational capabilities required to level up.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Magellan Solutions

JULY 6, 2022

These are the 10 most important services for start-up businesses that BPO Philippines can provide. But now, many companies that outsource to Philippines also have their eyes on their non-voice services. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies Can Offer?

BPO 40

BPO Service Call Center Accounting 40

Magellan Solutions

AUGUST 6, 2021

These are the 10 most important services for start-up businesses that BPO Philippines can provide. But now, many companies that outsource to Philippines also have their eyes on their non-voice services. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies in Metro Manila Can Offer?

BPO 52

BPO Service Call Center Accounting 52

Magellan Solutions

MARCH 9, 2021

Factors You Should Know About Customer Service Outsourcing. Customer service outsourcing is a strategy to improve customer retention. Top businesses succeed due to a lot of reasons and among them is good customer service. But how do we gauge that customer service plays a vital role in business?

Customer Service 52

Customer Service Outsourcing Service Offshoring 52

Magellan Solutions

MAY 6, 2021

But, nowadays, most companies think that Outbound marketing is not relevant anymore, especially with the establishment of the National Do Not Call Registry and the boom of inbound calling services. These are misconceptions because Outbound Telemarketing Services is as strong as it was before. Faster response. Promotes mobility.

Call Center 52

Call Center Service Sales BPO 52

Magellan Solutions

DECEMBER 13, 2023

Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Magellan steps in as an expert, providing services and creating a customized value proposition for each client. Take a look at Magellan Solutions on a life-changing journey.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Magellan Solutions

DECEMBER 13, 2023

Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Magellan steps in as an expert, providing services and creating a customized value proposition for each client. Take a look at Magellan Solutions on a life-changing journey.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

ScaleHub

JUNE 28, 2021

The Dyanix portfolio includes complete solutions and a full range of services supporting European businesses on every level. Like ScaleHub, Dyanix is committed to offering a comprehensive and efficient services that benefits its customers.

Sales 52

Sales Business Process Outsourcing BPO Software 52

Magellan Solutions

MAY 27, 2021

The best call center providers focus on quality customer services over vanity numbers. Besides, the easiest way to differentiate your business from others in your industry is customer service and not rankings. The better service you can provide to customers, the more people will seek your offers.

Call Center 52

Call Center Service BPO Customer Service 52

Raya Contact Center

AUGUST 30, 2021

Ahmed Refky, CEO of Raya CX expressed his happiness that Raya FutureTECH has joined the network of the Global Accelerators Network, giving the participating startups, a better chance for international exposure besides offering promising prospects for innovation and business development.

Business Process Outsourcing 98

Business Process Outsourcing Customer Support Collaborations Research 98

Magellan Solutions

JUNE 23, 2021

When it comes to Call Center Services Pricing (2021) , there are crucial services that are not yet included. Besides taking in and making calls, there are additional services that can help businesses make a difference in their bottomline. Current Pricing Structure for Outsourced Call Center Services.

Call Center 52

Call Center Service Outsourcing Customer Service 52

Magellan Solutions

MAY 20, 2024

No business will miss out on any chance to tap this thriving sector to ensure its fast-track growth. Whether you are a small to mid-sized enterprise or a multinational company, the Philippines provides first-class outbound call center services focused on boosting engagement with customers for sales increases.

Call Center 52

Call Center BPO Outsourcing E-Commerce 52

Magellan Solutions

JULY 7, 2021

68% of companies in the US outsource their services to low-cost countries including small businesses. million businesses in the US as of March 2020, 7.31 million of them prefer to hire people from developing countries than Americans. Business process outsourcing market is poised to grow by USD 40.16

BPO 52

BPO Jobbing Call Center Business Process Outsourcing 52

Transparent BPO Outsourcing

AUGUST 3, 2023

By Lafayette Moran | VP, Business Development August 2023 In a world where AI is disrupting the traditional customer service landscape, brands are leveraging it to reduce the need for live agent interaction. When this happens, it is essential to […] The post AI vs Human in the Business of Customer Care.

BPO 52

BPO Customer Service Business Development Service 52

Magellan Solutions

AUGUST 24, 2021

At the same time, high-level tasks are often left to in-house employees such as customer market analysis and client business data. However, the accounting services market is expected to reach $735.94 Which outsourcing companies in the Philippines have proven its might to solve these accounting challenges.

BPO 52

BPO Accounting Business Process Outsourcing Outsourcing 52

Redial

DECEMBER 15, 2022

Like hiring a nearshore call center to attend to all your customer service needs, debt collection, web development, among other areas. Offering in a lot of cases the same quality, even an enhancement on certain activities by providing modern services and technology. Handling projects in-house.

Nearshoring 100

Nearshoring Offshoring Outsourcing Call Center 100

Magellan Solutions

AUGUST 12, 2021

Which means they are not happy with your product and have had a history of at least one complaint with your business. . These are the type of customers that rant about your service or product on social media. You often satisfy them with your products or services but that doesn’t mean they are loyalists. . What are these two?

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

Magellan Solutions

JULY 21, 2021

Different Types of Insurance Claims Outsourcing. Insurance claims outsourcing proves to be helpful for insurers worldwide. Insurance products and services are ever-changing in this specific niche. Yet services of insurance BPO remain consistent. Global insurers often outsource for the following reasons.

Insurance 52

Insurance Outsourcing Data Entry BPO 52

NoonDalton

FEBRUARY 20, 2023

Here are the top reasons to consider outsourcing and offshoring: It’s less expensive: As the cost of living in nations that outsource tends to be significantly cheaper, save money on salaries and other labor-related expenses. Focus your attention on business development: Expand your enterprise rather than merely paying for it.

Outsourcing 98

Outsourcing Offshoring Manufacturing Sales 98

Magellan Solutions

JULY 17, 2021

Although many try to do the process on their own, they end up giving up and look for other avenues. There are a lot of factors why many insurers tend to rely on a third-party service provider. . According to a recent study, 64% of insurance company owners think that the rising labour costs is the main reason why they will outsource.

Insurance 52

Insurance Outsourcing Call Center BPO 52

Magellan Solutions

MAY 8, 2021

Here are some of the popular personal virtual assistant philippines services being offered: General Virtual Assistance. Web Development. Furthermore, having an online virtual assistant services gets you the following advantage. 24/7 Service. Customized Services. So why not outsource? High Education Level.

BPO 52

BPO Business Process Outsourcing Outsourcing Content Writing 52

Magellan Solutions

JULY 11, 2021

That’s why we will make your life easier as we will list down the 7 best telemarketing service providers that can ensure your success. Flexibility of the Service. PROS: Magellan Solutions offer a shared service team that is more affordable compared to a dedicated call center team. New Media Services. Track Record.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

Magellan Solutions

MARCH 8, 2021

Come in insurance process outsourcing. A proven business strategy with a steady market growth since 2003. . Insurance Business Process Outsourcing Core Markets: North America. Insurers Must Keep Up With The Following Market Drivers: Increasing customer demands for best-in-class service/products.

Insurance 52

Insurance Accounting Outsourcing Out-Tasking 52

Magellan Solutions

AUGUST 2, 2021

Around 68% of businesses in the US outsourced their functions to an offshore company like telemarketing Philippines. However, most of these companies still have hesitation when it comes to outsourcing due to several misunderstandings about the service. We will also discuss how BPO companies work out these misconceptions.

Call Center 52

Call Center BPO Sales Outsourcing 52

Magellan Solutions

JULY 30, 2021

Many start-up companies that outsource to Philippines trust Magellan Solutions because of the flexibility of the service. . It is because there’s a lot of newly established outsourcing companies every year. 3 Fusion BPO Services. 7 WNS Global Services. 4 KDCI Outsourcing. 5 Support Services Group.

BPO 52

BPO Call Center Outsourcing Business Process Outsourcing 52

SIG Speaks

JANUARY 3, 2022

Procurement teams are often forced to rely on manual efforts or Business Process Outsourcing (BPO) to manage processes. Things like order-to-invoice matching can stave off value-leakage from bills with incorrect rates, services not consumed, expenses out of policy and the list goes on.

Sourcing 40

Sourcing Business Process Outsourcing Automation BPO 40

SourceFit

JULY 18, 2016

A growing number of small and medium-sized enterprises (SME) and new businesses are attracted to the outsourcing of certain services to optimize savings and business processes. In these cases, SMEs tend to engage the services of outsourcing companies that have the technical capabilities and infrastructure.

BPO 40

BPO Outsourcing Right-Sizing Business Process Outsourcing 40

Premier BPO

AUGUST 19, 2021

The practice of contracting out or delegating to an external or third-party company for resources or services to perform your internal day-to-day company functions. Business Process Outsourcing (BPO). Recruitment Process Outsourcing (RPO). Knowledge Process Outsourcing (KPO). Nearshoring.

BPO 52

BPO Outsourcing Offshoring Call Center 52

Capgemini

JANUARY 19, 2022

Customer service has been transformed in recent years, and much of the progress is technology driven. The benefits of the platform are clear to customer-facing businesses, and to the people they serve – but they are also clear to experienced service providers. Business benefits. Amazon Connect is a case in point.

Regulations 52

Regulations Design Analytics Engineering 52

SourceFit

FEBRUARY 20, 2015

IBPAP is the country’s umbrella association for the local IT-BPO industry, with the goal of making the Philippines the world’s top destination for voice and non-voice outsourced services. managed Sourcefit is a business process outsourcing company based in Manila, Philippines. About the Company.

Offshoring 40

Offshoring BPO Human Resources Business Process Outsourcing 40

Magellan Solutions

AUGUST 10, 2021

This is where outsourcing your service becomes a valuable option. But, most of these third-party service providers only focus on existing customers you have in your operation. They will go by the data you provided to them to further improve your business. In fact, only 37% .

BPO 52

BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

DECEMBER 5, 2019

Companies that outsource to Philippines benefit from its wide range of call center and back office services. million freelancers , favorable laws, an efficient labor market rate, and a huge talent pool, the country has positioned itself as one of the largest outsourcing destinations in the world. AXA Insurance.

Outsourcing 59

Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

MAY 14, 2021

In April 2020 Deloitte conducted a study on various global companies and they found out that 22% of companies are planning on outsourcing more. It means that during a virus outbreak, customer service will suffer because of a reduced workforce. What are They Replacing Traditional Call Center Outsourcing Philippines Companies?

Call Center 52

Call Center BPO Customer Service Sales 52

SIG Speaks

NOVEMBER 30, 2021

Procurement teams are often forced to rely on manual efforts or Business Process Outsourcing (BPO) to manage processes. Things like order-to-invoice matching can stave off value-leakage from bills with incorrect rates, services not consumed, expenses out of policy and the list goes on.

Sourcing 40

Sourcing Business Process Outsourcing Automation Reduced Costs 40