Magellan Solutions

AUGUST 13, 2021

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

BPO 52

BPO Call Center Outsourcing Customer Service 52

NoonDalton

FEBRUARY 20, 2023

Focus your attention on business development: Expand your enterprise rather than merely paying for it. Increase business flexibility and risk-free expansion: With time zone differentials, you may now have your business managed for up to 24 hours. For those who are locals, sales teams are typically an outsourced service.

Outsourcing 98

Outsourcing Offshoring Manufacturing Sales 98

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Global sourcing advisory firms.

Global Sourcing Advisory 40

Global Sourcing Advisory BPO Advisory Strategic Sourcing 40

Magellan Solutions

JUNE 15, 2021

We will also discuss its role in helping companies create and retain more value from its sales. Marketing and Sales – The activity of attracting potential customers to make purchases. After-sale Services – The activity that refers to the extent to which a firm provides assistance to their customers.

Customer Support 52

Customer Support Outsourcing Service Sales 52

Premier BPO

MAY 12, 2022

Last week SOCAP hosted its much-anticipated CX Spring Symposium 2022 – Discovering New Pathways, sharing pandemic-transformation discoveries on the same topic, in which Premier BPO was a sponsor partner. Premier BPO Takeaways from SOCAP Spring Symposium. Premier BPO Expert Insight. Premier BPO Experience. The W.I.S.E.R

BPO 52

BPO Co-Sourcing Insurance Automation 52

Magellan Solutions

JULY 6, 2022

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies Can Offer?

BPO 40

BPO Service Call Center Accounting 40

Magellan Solutions

JULY 15, 2021

Businesses all over the world prefer a performance based appointment setting as BPO companies would need to show results first before you pay them. Out of those set meetings, you still need to factor in your closure rate when it comes to sales pitching. Company’s Background. Challenges.

Call Center 40

Call Center Sales BPO Outsourcing 40

Magellan Solutions

JUNE 12, 2021

A business with a 10% market share or below has an expected return of investment (ROI) of about 9%. Meanwhile, there’s an expected ROI of 30% for businesses with more than 40% market share. BPO companies have different business models to run your business smoothly. . Instant Messaging with Sales Reps.

Service 52

Service BPO Human Resources Data Entry 52

SIG Speaks

JANUARY 3, 2022

On January 26, Keith Hausmann, Chief Revenue Officer from Globality, will explore top business priorities procurement can address by reimagining its sourcing models and the major benefits this transformation will bring to the enterprise. Digital Disruption in Sourcing and Procurement. Sourcing Industry Landscape Podcast.

Sourcing 40

Sourcing Business Process Outsourcing Automation BPO 40

Everest Group

NOVEMBER 6, 2023

Moreover, Egypt is experiencing growing demand for BPO talent, surpassing other prominent offshore/nearshore locations, as illustrated below, which demonstrates its increasing delivery capabilities. Additionally, Egypt can serve as a strategic satellite hub for companies seeking to diversify from potentially risky locations in the MEA region.

Nearshoring 59

Nearshoring Government Offshoring Banking 59

Magellan Solutions

JULY 23, 2021

Let’s take a look at why many businesses trust telemarketing Philippines to work and nurture their prospect clients. Telemarketing Philippines is one of the most misunderstood processes in the whole BPO industry. . Most of Filipino BPO companies have a technique of targeting audiences and calling those warm leads. .

Call Center 52

Call Center BPO Outsourcing Sourcing 52

SIG Speaks

NOVEMBER 30, 2021

Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries! Sourcing & Sustainability - Gearing Up for Scope 3 Emissions. Digital Disruption in Sourcing and Procurement. Sourcing Industry Landscape Podcast.

Sourcing 40

Sourcing Business Process Outsourcing Automation Reduced Costs 40

Magellan Solutions

JUNE 12, 2021

Offshore call center services are often called IT-enabled BPO services. Aptly named as this industry uses various innovations and technology to deliver excellent services to businesses worldwide. . From a business’ point of view, customer retention and ROI is the ultimate goal to keep it running. Point of Customer Journey .

Call Center 52

Call Center Offshoring Analytics Service 52

Magellan Solutions

MAY 2, 2021

How Can B2B Telemarketing Lead Source Make or Break Your Company? B2B telemarketing is an essential process for any firm to get business partnerships. That is why it is important to determine which lead source works for you. Determining the best lead source for your B2B telemarketing also gives you more control over your budget.

Sourcing 52

Sourcing Sales Marketing BPO 52

Magellan Solutions

JULY 9, 2021

Expert Filipino telemarketers can improve the number of your sales-ready leads with up to 50%. Meaning your sales team no longer needs to make an extra effort to convince those leads. They can just do their normal sales pitching to these potential clients. 49% of business owners say their leads require a long cycle of nurturing.

Call Center 52

Call Center E-Commerce Marketing Sales 52